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Acuro Group Business Services Agreement

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ACURO GROUP BUSINESS SERVICES AGREEMENT

This Business Services Agreement (the Agreement) is made and entered into as of by and between Service Provider: with principal place of business at , and Client: with principal place of business at .

WHEREAS

A. Service Provider is in the business of providing business advisory, administrative, and operational services, including but not limited to project management, process improvement, and administrative support, and possesses the personnel, experience, and capacity to perform the services described herein.

B. Client desires to engage Service Provider to perform business services on the terms and conditions set forth in this Agreement, and Service Provider desires to provide such services to Client.

C. The parties intend that the relationship created by this Agreement shall be governed by the terms below and that both parties shall perform their obligations in good faith and in a commercially reasonable manner.

SCOPE OF WORK

Service Provider shall perform the Services described above in a professional and workmanlike manner consistent with industry standards. Service Provider shall assign qualified personnel, shall remain responsible for the quality of work, and shall coordinate with Client representatives as reasonably requested.

PAYMENT TERMS

Payment is due in accordance with the Payment Schedule above. Unless otherwise agreed in writing, amounts not paid within days of invoice are delinquent and shall accrue the Late Payment Fee specified above. Client shall also be responsible for reasonable collection costs, including attorneys' fees, for amounts not timely paid.

TERM AND TERMINATION

This Agreement commences on the Start Date: and shall continue in effect until End Date: unless earlier terminated in accordance with this Agreement.

Either party may terminate this Agreement for convenience upon written notice to the other party. Either party may terminate this Agreement immediately for material breach by the other party that remains uncured for thirty (30) days following written notice of such breach. Termination shall not relieve Client of any obligation to pay for Services performed or expenses incurred prior to the effective date of termination.

CONFIDENTIALITY

For purposes of this Agreement, Confidential Information means any non-public information disclosed by one party to the other that is designated as confidential or that, given the nature of the information or the circumstances surrounding disclosure, reasonably should be understood to be confidential. Confidential Information excludes information that (a) is or becomes publicly available other than through breach of this Agreement, (b) was already known to the receiving party prior to disclosure as demonstrated by written records, (c) is lawfully obtained from a third party without restriction, or (d) is independently developed without use of Confidential Information.

The receiving party shall (i) protect Confidential Information with at least the same degree of care it uses to protect its own confidential information but in no event less than reasonable care, (ii) not use Confidential Information except for the performance of this Agreement, and (iii) not disclose Confidential Information to any third party except to employees, contractors, or advisors who have a strict need to know and who are bound to protect such information on terms at least as restrictive as those in this Agreement. The receiving party may disclose Confidential Information as required by law or judicial order, provided it gives prior notice to the disclosing party to enable it to seek protective relief.

LIMITATION OF LIABILITY

EXCEPT FOR LIABILITY ARISING FROM GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR VIOLATION OF CONFIDENTIALITY OBLIGATIONS, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE AGGREGATE LIABILITY OF EITHER PARTY ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CLIENT TO SERVICE PROVIDER UNDER THIS AGREEMENT DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

INDEPENDENT CONTRACTOR

Service Provider is an independent contractor and nothing in this Agreement shall be construed to create an employer-employee, joint venture, agency, or partnership relationship. Service Provider shall be solely responsible for all compensation, benefits, taxes, and withholdings for its personnel.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflict of laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in that state for any action arising out of or related to this Agreement.

ENTIRE AGREEMENT

This Agreement, including any exhibits or attachments expressly incorporated herein, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, and communications, whether oral or written. No amendment or modification of this Agreement shall be effective unless in writing and signed by authorized representatives of both parties.

MISCELLANEOUS

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The failure of either party to enforce any right shall not be deemed a waiver of that right. Notices under this Agreement shall be in writing and delivered to the addresses set forth above or such other address as either party designates in writing.

Service Provider

Printed Name:

By:

Date:

Client

Printed Name:

By:

Date:

Enter text✕

What the Acuro Group Business Services Agreement Is

The Acuro Group Business Services Agreement is a standardized contract that sets out the commercial relationship between Acuro Group and an external service provider. It defines services to be delivered, timelines, deliverables, compensation, confidentiality obligations, intellectual property assignments, termination mechanics, and dispute resolution. The agreement creates measurable expectations for both parties, allocates risk, and establishes the legal framework that governs payment, performance standards, and remedies for breach.

Why this Agreement Matters for Projects and Vendors

A clear business services agreement reduces ambiguity, documents payment and performance terms, and limits disputes by specifying deliverables, milestones, and liabilities under governing state law.

Why this Agreement Matters for Projects and Vendors

Who typically completes the Acuro Group Business Services Agreement

Common users prepare and sign this agreement during vendor onboarding, renewals, and scope changes.

  • Procurement teams and contract administrators who manage vendor selection, compliance checks, and purchase controls.
  • Service providers and consultants delivering professional services, software implementation, or managed services under fixed or time-and-materials terms.
  • In-house legal or outside counsel who review risk allocation, indemnities, and governing law provisions before execution.

Each signer should use the role-appropriate review checklist to confirm authority, pricing, and scope before execution.

Step-by-step: Complete and execute the Agreement

Follow these four practical steps to prepare, review, and sign the Acuro Group Business Services Agreement.

  • 01
    Prepare: Populate all core fields and attach required exhibits.
  • 02
    Review: Legal and finance review pricing, indemnities, and tax clauses.
  • 03
    Authorize: Obtain approvals and ensure signer authority is documented.
  • 04
    Execute: Sign, date, and distribute executed copies to all parties.

Typical digital workflow settings for online completion

Configure a repeatable workflow to reduce errors and accelerate execution.

Field Configuration
Authentication Email link, SMS code, or stronger KBA for higher assurance
Conditional Fields Show payment or tax fields only when applicable
Template Lock standard clauses to prevent accidental edits
Integration Sync signed agreements with CRM or ERP for recordkeeping

Technical considerations for eSigning and storage

Ensure the eSignature platform supports secure signing, audit trails, and the file formats you use.

  • Supported Formats: PDF, DOCX, and XML
  • Integrations: CRM, ERP, storage connectors
  • Authentication: Email, SMS, and SSO options

Confirm encryption in transit and at rest, retention options, and the ability to export a certificate of completion for each signed agreement.

Online signing: the typical sequence

A simple signing flow streamlines execution and captures required evidence of intent and attribution.

  • Upload: Sender uploads the agreement document to the signing platform
  • Assign Fields: Place signature, date, and initial fields where required
  • Send: Email or link delivered to signer with authentication
  • Complete: Signer authenticates, signs, and receives final PDF and audit trail

Key provisions to include in a professional services agreement

These clauses form the backbone of an enforceable agreement and clarify mutual expectations for service delivery.

Scope & Deliverables

Define tasks, milestones, acceptance tests, and delivery formats to prevent scope creep and manage expectations across teams.

Payment Terms

Specify fees, invoicing intervals, expense reimbursement rules, and late-payment remedies to ensure predictable cash flow and auditability.

Confidentiality

Include nondisclosure language, permitted disclosures, duration of confidentiality, and return or destruction obligations for sensitive data.

Indemnification

Allocate liability for third-party claims, specify baskets and caps if applicable, and address defense obligations and control of litigation.

Term & Termination

State initial term, renewal conditions, termination rights for convenience or breach, and obligations upon termination for transition.

Governing Law

Name the governing state law and dispute resolution method (court vs. arbitration) to reduce forum uncertainty and litigation risk.

Essential data points to collect on the agreement

Party Names: Full legal names
Contact Addresses: Street, city, state, ZIP
Tax Identifiers: EIN or SSN when required
Service Description: Concise scope summary
Payment Terms: Rates and due dates
Signatures: Signer name, title, date

Common legal risks and potential penalties

Breach Damages: Contractual liability and consequential damages
Voidability Risk: Unauthorised signature may void agreement
Tax Penalties: Reporting errors trigger IRC §6721 penalties
Regulatory Fines: HIPAA or industry fines for violations
Late Payment Costs: Interest and collection expenses
Data Breach Costs: Notification and remediation expenses

Frequent mistakes to avoid when preparing the agreement

  • Using imprecise scope language that leads to differing expectations and disputes between the parties after work begins.
  • Missing or inconsistent party names and signatory titles, which can delay acceptance or create enforceability questions at signature time.
  • Failing to attach referenced exhibits, schedules, or pricing tables so the agreement lacks the necessary detail to calculate fees or acceptance.
  • Overlooking required consumer disclosures or consent mechanisms for electronic records in consumer-facing transactions under ESIGN.

Timing and notice expectations to include in the agreement

Specify clear deadlines and notice periods to reduce disputes and ensure timely performance and renewals.

Effective Date:

Date when obligations begin; set as MM/DD/YYYY

Payment Due:

Net terms (e.g., Net 30) tied to invoice date

Renewal Notice:

Advance notice required for nonrenewal or changes

Cure Period:

Time allowed to remedy a breach before termination

Record Retention:

Retention period and location for agreement records

eSignature vendor comparison for signing the agreement

Compare baseline pricing and core capabilities that affect execution and compliance for business contracts. signNow is listed first per vendor comparison conventions.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Real-world examples of online execution for similar agreements

Organizations use secure eSignature workflows to complete services agreements without in-person meetings.

Optica Ventures LLC — Brian Fitzgibbons

Optica used online signing to streamline vendor onboarding

  • The interface is simple and easy-to-use for our team
  • They found customers could sign remotely, reducing turnaround and administrative follow-up while maintaining compliance and auditability.

Fertility Centers of Illinois — John Butler

A healthcare provider used digital workflows for service agreements

  • The team praised responsiveness and API capabilities
  • The platform supported HIPAA needs, permitting secure, auditable signature capture across mobile and desktop devices for clinical vendors.

Practical tips for accurate and efficient completion

Adopt these practices to minimize rework and improve enforceability.

Standardize Templates
Use a vetted template to ensure consistent clause language, reduce negotiation time, and prevent omission of critical terms such as payment schedules and indemnities.
Use Clear Acceptance Criteria
Define objective acceptance tests or deliverable checklists to avoid subjective disputes about performance and to trigger milestone payments reliably.
Confirm Signer Authority
Verify corporate signatory authority with a resolution or officer list to prevent challenges to the agreement's validity after execution.
Maintain an Audit Trail
Capture timestamps, IP addresses, and authentication events for each signer to document intent, attribution, and record integrity.

Who can sign on behalf of each party

Authorized Signatory

Typically an officer or manager with delegated authority; include title and bind the entity. Confirm authority via corporate minutes or signature policy before executing material agreements.

Contract Administrator

Day-to-day contact responsible for performance and billing; not always a party with power to modify legal terms unless specifically authorized in writing.

Frequently asked questions about executing and managing the agreement

Answers to common implementation and compliance questions when completing the Acuro Group Business Services Agreement.


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