Scope of Work
Define specific inspections, report types, required deliverables, and allowable out-of-scope activities that require prior authorization.
A precise contract reduces ambiguity about duties, reduces disputes over fees and deliverables, and helps ensure regulatory compliance for adjuster licensing and privacy obligations. Clear terms speed claim resolution and create an auditable record of expectations between the carrier, vendor, and insured.
Typical users include insurance carriers, independent adjusting firms, third-party administrators, and insureds coordinating complex claims.
Use this contract to align responsibilities, record approvals, and support audit and regulatory reviews.
Define specific inspections, report types, required deliverables, and allowable out-of-scope activities that require prior authorization.
Specify settlement authority, lien handling, vendor engagement limits, and instructions for escalation to the insurer or TPA.
State rates (hourly, per-inspection, or flat), expense reimbursement rules, invoicing cadence, and payment terms.
Require copies of adjuster licenses, professional liability or E&O insurance, and any state-specific bonding where applicable.
Include confidentiality obligations, PHI protections if applicable, permitted data sharing, and breach-notification procedures.
Describe termination for cause or convenience, notice periods, final accounting, and dispute resolution or choice-of-law provisions.
| Field | Configuration |
|---|---|
| Signature | Required; place final signature block for adjuster and insurer in order. |
| Date Signed | Auto-fill with MM/DD/YYYY when signer completes signature field. |
| Conditional Scope | Show additional scope fields only when 'Extended Services' is checked. |
| Attachment | Allow PDF upload for license and insurance certificates; set file type restrictions. |
Choose a platform that supports secure eSigning, document storage, and the integrations you rely on.
Services begin on the Effective Date entered in the contract.
State a timeline for initial inspection reports (e.g., within X business days of assignment).
Require invoices within a specified period after delivery (commonly 30 days).
Specify Net terms (Net 30, Net 45) and remedy for late payment.
Retention obligations continue after contract termination as specified in the retention section.
Contract signed and credentials verified before any on-site work begins.
On-site inspection occurs and initial findings are documented and submitted.
Detailed estimate and supporting photos delivered per the contract schedule.
Final invoice, file transfer, and contract closeout documented and archived.
A regional carrier standardized vendor agreements to require photo-based inspection reports within 7 days
An independent adjusting firm used a template to rapidly engage temporary adjusters after a storm
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Yes, trial available | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |