Scope of Appointment
Defines whether the dealer is exclusive or non-exclusive, geographic boundaries, product lines covered, and reseller restrictions.
A clear written agreement reduces operational friction, aligns commercial expectations, and limits legal exposure by specifying pricing, territory, performance targets, and dispute resolution. It centralizes obligations like warranty handling and marketing rights so both parties can operate predictably and measure compliance.
For complex arrangements—exclusive territories, consignment stock, or cross-border supply—engage legal counsel and finance early to confirm tax, import/export, and regulatory impacts.
Defines whether the dealer is exclusive or non-exclusive, geographic boundaries, product lines covered, and reseller restrictions.
Specifies list prices, discounts, invoicing cadence, credit limits, payment deadlines, late fees, and currency for cross-border transactions.
Sets order placement process, lead times, shipping terms (Incoterms if international), risk of loss, and acceptance testing.
Allocates warranty handling, return authorizations, repair vs replacement policies, and who bears freight or service costs.
Limits dealer use of trademarks and brand materials, specifies permitted marketing, and addresses IP ownership of custom products.
Lists termination triggers (breach, insolvency), cure periods, post-termination inventory treatment, and injunctive or liquidated damages where appropriate.
| Field | Configuration |
|---|---|
| Signer Order | Sequence distributor then dealer to ensure delivery acceptance |
| Authentication | Email + SMS code for low-friction; KBA or ID check for higher assurance |
| Required Fields | Signature, printed name, title, and execution date must be mandatory |
| Audit Trail | Enable full audit logs including IP, timestamp, and certificate |
When selecting technical settings, ensure the solution retains reproductions of the signed record and captures timestamps, IP addresses, and signer attribution.
Record start date and defined contract term; automatic renewals must be explicit
Quarterly or annual measurement windows for performance calculations
Specify net days (e.g., Net 30) and grace periods for late fees
Termination or non-renewal notice windows (30–90 days commonly)
Collect W-9 information at onboarding to avoid backup withholding
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |