Scope of Work
Detailed description of pages, features, integrations, and exclusions; include acceptance criteria and measurable deliverables to avoid scope creep and disputes.
A clear written agreement protects both parties by documenting expectations, reducing ambiguity about scope and ownership, and providing a roadmap for payment and delivery. It supports enforceability, clarifies liability limits, and helps manage change requests during the project lifecycle.
Common users include independent designers, creative agencies, and businesses commissioning website services.
Signatory roles and authority should be explicit: individual contractors sign for themselves; corporate clients sign through an authorized representative.
Detailed description of pages, features, integrations, and exclusions; include acceptance criteria and measurable deliverables to avoid scope creep and disputes.
List final assets (HTML/CSS/JS, CMS config, images), file formats, and the handover method, with dates and responsibilities for client-provided content.
Project schedule with milestone dates, review windows, and a clear process for delays or extension requests tied to change orders.
Pricing, invoicing schedule, deposits, milestone payments, late fees, and any payment methods or escrow arrangements required.
Specify ownership transfer, licensing for third-party components, open-source obligations, and post-delivery rights to source code and assets.
Define warranty period, bug-fix obligations, response times, and optional maintenance or support fees after acceptance.
| Field | Configuration |
|---|---|
| Document Upload | PDF or DOCX source |
| Signer Sequence | Designer first, then client |
| Authentication | Email or SMS code |
| Retention | Store signed copy and audit log |
Choose distribution channels and eSignature settings that match the parties' security and audit needs.
For higher assurance, require signer authentication and preserve an audit trail showing timestamps, IPs, and signer actions.
Start date used for deadlines and warranty calculations
Allow specific review windows, typically 5–10 business days
Set a final acceptance period after delivery, often 14 days
Tie payment due dates to milestone acceptance
Define warranty or support period in months
Requirements gathering and project plan finalized
Client approval of wireframes and visual mockups
Build and integration of features and CMS
Production deployment and delivery of source files
Tech Data standardized contract workflows to improve internal and external customer service.
Martin Properties used online agreements to process documents remotely and remain compliant.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day | Yes | Yes | Yes | Yes |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |