Scope of Services
Define exact tasks (filter changes, coil cleaning, refrigerant checks), exclusions, and required permits so chargeable work and routine services are unambiguous.
A written Air Conditioning Maintenance Agreement reduces disputes by clarifying responsibilities, response times, pricing, and warranty handling. When executed according to the ESIGN Act (15 U.S.C. §7001) or applicable state UETA rules, electronically signed agreements are generally enforceable and compatible with digital workflow controls and audit trails.
The agreement suits property owners, facility managers, and HVAC service providers who need clear, recurring service terms.
Use consistent templates across properties to reduce administrative overhead and ensure uniform service expectations.
A property manager signs on behalf of the owner or management company, accepts service schedules, and authorizes access. Ensure the signer has written authority from the property owner and include the company name and title to avoid disputes.
An authorized representative of the HVAC company signs to accept service scope, guarantees, and liability limits. Use a primary signature block plus printed name, title, company, and contact details to establish attribution and authority.
Define exact tasks (filter changes, coil cleaning, refrigerant checks), exclusions, and required permits so chargeable work and routine services are unambiguous.
Specify frequency (monthly, quarterly, annual), time windows, and how scheduling conflicts or missed visits are handled to preserve expected uptime.
State response times, after-hours rates, and escalation steps for system failures to set expectations for critical downtime events.
Include fixed fees, hourly rates, parts markups, invoicing cadence, late-payment interest, and whether renewals adjust pricing automatically.
Clarify responsibility for parts, OEM warranties, replacements, and whether used or refurbished components may be installed.
Allocate risk through limitation of liability, indemnity clauses, and minimum commercial general liability and workers’ compensation insurance requirements.
| Field | Configuration |
|---|---|
| Signature Authentication | Use email plus optional SMS code for signer verification |
| Conditional Fields | Show warranty fields only when parts are included |
| Template Library | Save approved clauses as reusable templates |
| Reminder Schedule | Auto reminders at 7 and 30 days before renewal |
Confirm platform features and integrations before executing agreements electronically.
Annual, quarterly, or monthly depending on equipment
Specify hours, e.g., 24-hour response for critical failures
30–60 days advance written notice commonly required
Net 30 typical; include late fee percentage if applicable
30-day notice for convenience; immediate for material breach
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |