Scope of Work
Precise description of services, permitted equipment, work locations, hours, and service-level metrics so performance expectations are measurable and auditable.
A well-drafted Airport Services Agreement reduces operational interruptions, clarifies liability and insurance responsibilities, protects the airport’s assets and public safety, and sets measurable performance standards that vendors must meet.
Successful use requires coordination between contracting, operations, risk management, and finance to ensure the agreement matches actual site procedures and regulatory obligations.
Typically the Director of Aviation or an authorized contracting officer signs for the airport. Their role is to ensure the agreement enforces safety, access control, insurance, and public procurement rules and to approve any deviations or extensions.
An authorized officer or manager of the vendor (CEO, COO, or delegated signatory) signs to accept contractual obligations, performance standards, pricing, and indemnity. The signer must have corporate authority to bind the vendor.
Precise description of services, permitted equipment, work locations, hours, and service-level metrics so performance expectations are measurable and auditable.
Fee schedule, invoicing cycle, payment terms, late-payment interest, and any adjustments for fuel, CPI, or scope changes.
Minimum insurance limits, certificate requirements, additional insured endorsements, and mutual indemnification language to allocate risk.
FAA, TSA, and airport-specific safety obligations, background checks, ID badges, security training, and incident reporting procedures.
Agreement length, renewal mechanics, termination for cause or convenience, cure periods, and post-termination wind-down obligations.
Retention, bonds, liquidated damages, audit rights, and corrective action plans tied to SLA breaches and inspection results.
| Field | Configuration |
|---|---|
| Signature Order | Sequential or parallel per approval needs |
| Authentication | Email link with optional SMS or KBA |
| Attachments | Require insurance certificates and bonds before final signature |
| Notifications | Automated reminders and completion receipts |
Maintain copies in a secure document repository with versioning and access controls to meet audit and retention obligations.
| Criteria | Airport Services Agreement | Short Form Service Order |
|---|---|---|
| Use case | complex, multi-year services | quick, low-risk purchases |
| Exhibits | multiple exhibits included | minimal or none |
| Insurance detail | comprehensive schedules | basic coverage only |
| Negotiability | often negotiated | standardized, one-way |
Agreement begins on the MM/DD/YYYY effective date
Typically before mobilization; often 10–30 days after execution
Start of services as stated in scope or after mobilization
Commonly 60–90 days before contract expiration
Often 30–90 days depending on cause or convenience clauses
Final approval and authorization to proceed by contracting officer
Signed agreement and collection of required certificates
Site access, badges, training, and equipment deployment
Formal handover and start of billed services
A municipal airport negotiates a multi-year food service contract with fixed rent and revenue share targets.
An FBO contracts a ground handling firm to provide ramp support and fueling operations.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |