Scope
Describe which disputes are covered (contractual claims, torts, intellectual property, etc.) and any carve-outs for injunctions or emergency relief to preserve parties' rights.
A clear ADR Contract narrows the dispute path, can limit discovery and public exposure, and often shortens the time to final resolution. It allocates selection and fee responsibilities in advance and clarifies whether the outcome is binding or advisory, reducing later litigation over procedure.
ADR contracts are common across businesses and professional services where parties prefer private resolution, predictable timelines, and specialized decision-makers.
Use depends on the parties' risk tolerance and regulatory context; some consumer, employment, and public-sector agreements face statutory limits on mandatory ADR provisions.
A person with corporate or organizational authority to bind the party should sign. For companies this is typically a C-level officer, general counsel, or an officer designated in corporate resolutions; include title and capacity to avoid later challenges.
If a third party signs under power of attorney or written agency, attach the delegation document. The signing block should identify the signer, role, and authority; mismatched or absent authority may render the ADR clause unenforceable.
Describe which disputes are covered (contractual claims, torts, intellectual property, etc.) and any carve-outs for injunctions or emergency relief to preserve parties' rights.
Specify mediation, arbitration (binding or non-binding), or multi-step processes; define the rules that will govern (e.g., AAA, JAMS, or ad hoc rules).
Set the mechanism for choosing mediators/arbitrators, qualifications, and timeframes to avoid deadlocks or forum-shopping.
Address discovery scope, evidentiary rules, hearings (in-person or remote), and timelines for initial submissions, hearings, and awards.
Allocate filing, administrative, and neutral fees; state whether the prevailing party may recover attorney fees and how emergency relief costs are handled.
Define confidentiality obligations for proceedings, documents, settlements, and whether award disclosure is permitted for enforcement.
| Field | Configuration |
|---|---|
| Signing Order | Sequential or parallel based on negotiation needs |
| Authentication | Email plus optional SMS or ID verification |
| Notifications | Automated reminders at set intervals |
| Storage | Encrypted archive with access controls |
Choose a platform that supports standard formats, integration with your systems, and required authentication methods before e-signature execution.
A property manager adopted binding arbitration with a trusted pool of neutrals to cut costs and speed resolution.
A clinic used mediation-first language coupled with HIPAA confidentiality obligations to resolve billing disputes.
State how and when a party must give written notice to start ADR
Set a deadline for appointing the mediator or arbitrator
Specify target time to hold mediation after notice
Set schedule for filings, hearing, and final award
Allow mutually agreed extensions and emergency exceptions
Party identifies claim and reviews contract provisions
Formal written notice triggers ADR timelines
Mediator or arbitrator is selected per clause
Proceedings occur and award or settlement is documented
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Trial varies | Trial varies | Trial varies | Trial varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |