Antimalware Policy Template

Antimalware Policy and Services Agreement

Client Name:   Service Provider Name:

Effective Date:

WHEREAS

WHEREAS, Client operates information systems and seeks to implement a comprehensive antimalware policy, technical controls, monitoring, and response procedures to reduce risk from malicious software; and

WHEREAS, Service Provider represents that it has the expertise to develop, implement, and maintain antimalware policy and technical controls and to provide related services described herein; and

WHEREAS, the Parties desire to set forth the terms under which Service Provider will deliver the antimalware policy document, implementation services, and ongoing monitoring and support.

SCOPE OF WORK

Service Provider shall perform the services described in the Scope of Work below. Deliverables include a formal antimalware policy document, technical configuration standards, deployment plan, monitoring configuration, and staff training materials. The detailed scope shall specify responsibilities, milestones, and acceptance criteria.

Deliverables (check all that apply): Policy document Implementation plan Staff training Monitoring & alerting configuration

ANTIMALWARE POLICY — KEY REQUIREMENTS

Purpose: The purpose of the antimalware policy is to establish minimum required controls and procedures to prevent, detect, contain, and remediate malicious software on Client systems, networks, and endpoints.

Scope: This policy applies to all Client-owned or Client-managed endpoints, servers, virtual machines, mobile devices, and systems that process or store Client data.

Definitions: For purposes of this Agreement, "Malware" means software or code designed to disrupt, damage, or gain unauthorized access to computer systems. "Endpoint" includes desktops, laptops, mobile devices, and servers.

RESPONSIBILITIES

Service Provider shall: develop and deliver the policy document; propose approved antimalware products and configurations; assist in deployment; configure monitoring and alerts; and provide training and a remediation playbook. Client shall: provide access to necessary systems, designate an internal point of contact, and implement changes authorized by Service Provider according to the acceptance criteria.

Approved software and configuration standards shall be documented in the policy. Provide a non-exhaustive list of required baseline controls and software below:

Incident Response: Service Provider shall document detection, containment, eradication, and recovery procedures. The maximum initial response time for confirmed active infection incidents is hours.

Monitoring and Reporting: Service Provider will configure continuous monitoring and provide a written monthly report summarizing detections, mitigations, and recommendations. Retention period for logs and reports is .

Exceptions: Any permanent or temporary exception to the policy must be authorized in writing by Client's security officer and documented with compensating controls. Exception requests shall be submitted to:

PAYMENT TERMS

Client shall pay Service Provider the fees set forth below in consideration for services and deliverables. All payments are due in U.S. dollars unless otherwise agreed in writing.

Invoices are due within days of invoice. Late payments shall accrue interest at a rate of per month or the maximum permitted by law, whichever is less. Service Provider may suspend services for nonpayment thirty (30) days after written notice of default.

TERM AND TERMINATION

Term: This Agreement shall commence on and continue until unless earlier terminated as provided herein.

Either party may terminate this Agreement for convenience upon written notice. Either party may terminate for material breach if the breaching party fails to cure within thirty (30) days after receipt of written notice specifying the breach. Termination shall not relieve Client of the obligation to pay for services rendered through the effective date of termination or for non-cancellable commitments incurred by Service Provider.

CONFIDENTIALITY

Each Party shall treat as Confidential Information all non-public information disclosed by the other Party that is designated confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes security configurations, malware samples, incident reports, and policy documents. Confidential Information shall not be disclosed except to employees and contractors with a need to know who are bound by confidentiality obligations at least as protective as those herein.

Confidentiality obligations shall survive the termination of this Agreement for a period of years, except that trade secrets shall be protected for as long as they qualify as trade secrets under applicable law.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the state of without regard to its conflicts of law principles. The Parties submit to the exclusive jurisdiction and venue of the state and federal courts located in that state for any disputes arising out of or relating to this Agreement.

ENTIRE AGREEMENT

This Agreement, including any attachments and the Scope of Work, constitutes the entire agreement between the Parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, proposals, and communications, whether written or oral. Amendments to this Agreement must be made in writing and signed by authorized representatives of both Parties.

AUDIT, COMPLIANCE & REVIEW

Service Provider shall assist Client in complying with applicable regulatory and contractual obligations related to malware protection. Client may, upon reasonable notice and during normal business hours, audit Service Provider's performance with respect to the Services as reasonably necessary to validate compliance with this Agreement. The Parties shall review the antimalware policy and associated controls at least every months and update the policy as necessary.

LIMITATION OF LIABILITY & INDEMNIFICATION

Each Party shall indemnify the other for claims arising from its gross negligence or willful misconduct. Except for liability arising from gross negligence or willful misconduct, each Party's aggregate liability under this Agreement shall be limited to direct damages not to exceed the total amount paid by Client to Service Provider under this Agreement during the twelve (12) months preceding the event giving rise to the claim.

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