Auto Service Packet

AUTO SERVICE PACKET

WHEREAS, Client Name: (the "Customer") owns the motor vehicle described below; and

WHEREAS, Service Provider Name: (the "Service Provider") is engaged in the business of vehicle maintenance and repair and is willing to provide services under the terms set forth herein; and

WHEREAS, Customer and Service Provider desire to set forth their respective rights and obligations regarding the performance of services, parts, payment, and related matters for the vehicle described below.

Customer & Vehicle Information

Year:    Make:    Model:

VIN:    License Plate:

Current Odometer:

Scope of Work / Authorization

Customer authorizes Service Provider to perform the work described below and to order parts as necessary. Service Provider will exercise reasonable care in performing services and will attempt to secure parts consistent with industry standards.

Authorization Limit (Maximum authorized expenditure without additional written approval): $

I authorize the Service Provider to retain replaced parts for inspection and disposal: Yes

Payment Terms

Estimated Cost: $

Deposit Required: $ due prior to commencement of work.

Balance Due Upon Completion: $ . Payment methods accepted:

Late Fee: If payment is not received within days of invoice, a late fee of per month (or maximum permitted by law) shall apply.

Labor Rate: $ per hour. Parts will be billed at cost plus markup of .

Storage Fee: Vehicles left for more than days after notification of completion may incur a storage fee of $ per day.

Term and Termination

Contract Start Date: . Anticipated Completion / End Date: .

Either party may terminate this Agreement for cause upon written notice and an opportunity to cure within days. Termination by Customer without cause prior to completion may require payment for work performed, parts ordered, and reasonable cancellation costs.

Warranties, Liability & Confidentiality

Parts Warranty: Service Provider warrants parts and labor provided by Service Provider for days from completion against defects in workmanship and materials, subject to manufacturer warranty where applicable. This warranty does not cover consequential damages, misuse, lack of maintenance, or pre-existing conditions.

Limitation of Liability: Except for damages resulting from willful misconduct or gross negligence, the aggregate liability of Service Provider for any claim arising out of this Agreement shall not exceed the amounts actually paid by Customer for the services giving rise to the claim.

Confidentiality: Each party shall keep confidential all nonpublic business information of the other party obtained in connection with this Agreement and shall not disclose such information except as required by law or with the other party’s prior written consent. Confidential information does not include information that is or becomes publicly known other than by breach of this Agreement.

Additional Provisions

Personal Items: Customer acknowledges that personal items should be removed from the vehicle prior to service. Service Provider is not responsible for loss of personal items left in the vehicle.

Towing and Storage: If vehicle must be towed or stored, Customer will be responsible for all associated charges unless otherwise agreed in writing.

Governing Law; Entire Agreement

Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to conflict of laws principles.

Entire Agreement: This document, including any attached estimates, work orders, and acknowledgements signed by the parties, constitutes the entire agreement between Customer and Service Provider with respect to the services described herein and supersedes all prior agreements, understandings, and communications, whether oral or written.

Acknowledgment & Certifications

Customer certifies that the information provided above is true and correct to the best of Customer's knowledge, that Customer is the registered owner or has authorization from the owner to authorize repair, and that Customer accepts the terms, payment provisions, and warranties stated in this Agreement.

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