Billing Contact
Name, title, phone and email for the person responsible for invoice questions and dispute resolution; essential for timely payment follow-up and AP routing.
A complete profile reduces payment delays, prevents backup withholding triggers, and supports clear remittance routing. It documents authorization and provides a record for audits and tax reporting.
Multiple teams and stakeholders prepare or use billing profiles during onboarding, contracting, and payment processing.
Profiles are reference records used by accounting, AP/AR, procurement, revenue operations, and external payees to avoid rework and disputes.
Name, title, phone and email for the person responsible for invoice questions and dispute resolution; essential for timely payment follow-up and AP routing.
Physical or electronic remit-to address and remit instructions. For mailed checks include street address; for ACH include account and routing details or payment portal information.
Preferred payment type (ACH, wire, check, credit card), required fields for each method, and any processing or merchant fees the payee expects.
Tax classification, EIN/TIN, backup withholding status, and whether a completed W-9 or equivalent is attached to avoid withholding or reporting errors.
Invoice delivery method (email, EDI, portal), desired invoice recipients, invoice frequency, PO requirement, and expected payment terms (Net 30, Net 60).
Name and title of authorized signer, signature block, effective date, and any billing-specific contractual terms or payment authorizations.
| Field | Configuration |
|---|---|
| Delivery Method | Email | PDF | Portal |
| Authentication | Email link | SMS code | KBA |
| Recurring Billing | Monthly | Net 30 options |
| Attachments | W-9 | Bank letter |
Choose a platform that supports secure file formats, signer authentication, and an audit trail before sending profiles for signature.
Provide profile during contract signing or within 5 business days of agreement.
Provide a completed W-9 upon payer request to avoid backup withholding.
Notify payers at least 30 days before changing bank or remit details.
Specify a billing start date aligned to invoice cycles.
Submit changes before month-end close to affect current-cycle invoices.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Verify | Verify | Verify | Verify |
| Bulk Send | Yes | Yes | Yes | Yes | Verify |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Verify | Verify | Verify |