Scope of Work
Describe included services, excluded tasks, deliverable acceptance criteria, and any limits on billable activities. Be specific to avoid ambiguity when hours are consumed or tasks change.
Use a Block Hour Services Agreement to lock in pricing, set predictable budgets, and reduce procurement time for repeat services. It clarifies billing rules, minimizes scope disputes, and creates a measurable framework for resource planning and contract compliance across recurring engagements.
Typical users include service providers, managed-service vendors, agencies, and enterprise procurement teams coordinating recurring professional work.
Small businesses and government contracting officers also use block agreements where repeat work or surge capacity is expected.
Describe included services, excluded tasks, deliverable acceptance criteria, and any limits on billable activities. Be specific to avoid ambiguity when hours are consumed or tasks change.
Specify total hours purchased, whether hours are pooled or dedicated, rollover rules, minimum drawdown, and procedures for purchasing additional blocks if needed.
State hourly or block price, discounts for larger purchases, invoicing frequency, late payment fees, and any taxes or reimbursable expenses the client is responsible for.
Define how work is requested, response SLAs, scheduling windows, priority levels, and notice periods required for planned or emergency work bookings.
Require detailed time logs, task-level descriptions, status reports, and approval workflows tied to hours consumed to enable transparent reconciliation and audit.
Include confidentiality, IP ownership or licensing, limitation of liability caps, indemnification, termination rights, and governing law for dispute resolution.
| Field | Configuration |
|---|---|
| Routing Order | Sequential or parallel reviewer routing as required |
| Authentication | Email link, SMS code, or advanced signer authentication |
| Time Tracking Field | Enable hourly entry with activity descriptions and durations |
| Notifications | Email reminders for low balance and upcoming expirations |
Digital delivery benefits from integration with contracting, timekeeping, and procurement systems for auditability and automated billing.
Date agreement obligations commence (MM/DD/YYYY)
Date block hours were paid or invoiced
Deadlines for monthly or quarterly hour consumption
Payment terms (e.g., Net 30) from invoice date
Date blocks expire and renewal notice period
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |