Service Agreement
Defines scope, deliverables, termination, indemnities, and governing law; the operative contract between broker and client.
Using a Broker Service Package reduces ambiguity, speeds onboarding, and centralizes required disclosures and approvals. A consistent package improves auditability and helps ensure regulatory and tax requirements are met across transactions.
The Broker Service Package is prepared by brokers, account managers, or legal teams and reviewed by clients and compliance officers.
Proper distribution and retention practices ensure a single authoritative contract record for operational, tax, and regulatory needs.
Defines scope, deliverables, termination, indemnities, and governing law; the operative contract between broker and client.
Specifies fees, billing cycle, reimbursable expenses, and payment terms including late fees and withholding rules.
Includes material conflict, privacy, and regulatory disclosures required by industry or state law.
Insurance certificates, licenses, or bond information required by the engagement or jurisdiction.
W-9 or W-8 forms and ID attestations needed for tax or AML compliance.
Clearly labeled signature blocks, dates, and acknowledgment statements for each party.
| Field | Configuration |
|---|---|
| Routing Order | Sequential or parallel signer order; choose based on approvals needed. |
| Authentication Level | Email link, SMS code, or KBA for higher assurance. |
| Reminders | Automated reminders at set intervals until signing completes. |
| Document Versioning | Lock final PDF before sending to preserve integrity. |
Choose a platform that supports required authentication, audit trails, and the document formats you use.
Provide upon request to avoid backup withholding.
Issue to recipient and IRS by Jan 31 each year.
Individual returns due April 15 (Form 4868 extends filing deadline only).
Retain completed I-9 per hire-date rules after onboarding.
Ensure dates align to avoid retroactive service disputes.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |