Parties
Full legal names and contact details for each contracting party; include legal entity type and primary contract reference.
Formalizing gaps clarifies expectations, assigns corrective responsibilities, and preserves an auditable record for compliance or dispute resolution. A focused Gap Group reduces downstream rework and helps link remediation actions to payment, SLA, or warranty terms.
Teams that commonly complete or review this document include contract managers, procurement, project managers, legal counsel, and vendor account teams.
Use this form when a contractual mismatch is identified or when an amendment or corrective plan must be recorded alongside the primary agreement.
A named officer or authorized account manager with delegated signing authority must sign to accept remediation tasks and timelines; include title, email, and phone for verification and audit purposes.
The internal contract owner or project sponsor signs to confirm acceptance of the proposed remediation, responsibilities, and any related payment or schedule changes; signatory must match internal delegation of authority.
Full legal names and contact details for each contracting party; include legal entity type and primary contract reference.
Concise statement of the deviation from contract requirements with clause citations and impacted deliverables.
Action list with specific tasks, assigned owners, success metrics, and attachments for technical specs or test scripts.
Clear milestones and final completion date; include escalation timelines for missed milestones.
Any credits, withheld payments, or additional costs associated with remediation and how invoicing will occur.
Objective tests or sign-offs that confirm remediation is complete and acceptable to the receiving party.
| Field | Configuration |
|---|---|
| Signer Roles | Assign primary signers and approvers in sequence |
| Authentication | Email link, SMS code, or stronger MFA |
| Attachments | Allow technical exhibits and test results |
| Retention Policy | Set automatic archival after approval |
Choose a platform that supports secure signing, audit trails, conditional fields, and integrations with your systems.
Ensure the chosen solution provides exportable audit records and retention controls consistent with your legal and compliance obligations.
Acknowledge the gap within 48–72 hours of discovery.
Deliver remediation plan within 7–14 days unless otherwise agreed.
Schedule interim reviews aligned with project reporting cadence.
Complete remediation by the agreed final date in the Gap Group.
Store the executed Gap Group in contract repository immediately.
Document the issue and notify stakeholders for triage.
Agree tasks, owners, and timelines with the counterparty.
Complete tasks, capture evidence, and run acceptance tests.
Obtain final sign-off and update contract records.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |