Approval Matrix
Defines who can approve at each threshold and maps dollar or risk levels to specific roles to prevent unauthorized sign-offs.
A documented Business Approval Process reduces ambiguity, enforces role-based controls, and creates evidence of authorization for audits and legal review. It lowers operational risk and speeds handoffs by defining routing, required attachments, authorization thresholds, and signatory authority.
Internal stakeholders and delegated approvers complete or review Business Approval Processes during routine operations or special projects.
This process also supports external reviewers such as auditors and compliance officers who require a clear record of who approved what and when.
The chief financial approver reviews high-value expenditures and ensures alignment with budget and policy. This role typically verifies funding, tax treatment, and accounting codes before affixing an authorization signature.
The initiator describes the business need, attaches supporting documents, and certifies accuracy. The requester’s submission triggers routing rules and provides the factual basis for later approvers to act.
Defines who can approve at each threshold and maps dollar or risk levels to specific roles to prevent unauthorized sign-offs.
Lists supporting documents that must accompany a request such as quotes, contracts, invoices, or regulatory permits to ensure decisions are informed.
Specifies sequential or parallel routing, escalation paths, and conditional branches so approvals follow organizational policy and reduce bottlenecks.
Describes acceptable authentication methods for signers (email/SMS, two-factor, or stronger methods) and any notarization or witness requirements.
Captures timestamps, IP addresses, action history, and document versions to support audits and dispute resolution.
Specifies how long signed approvals and supporting files are retained and where they are stored for legal or tax records.
| Field | Configuration |
|---|---|
| Routing Order | Sequential or parallel; define escalation after X days |
| Authentication | Email link, SMS code, or stronger multi-factor options |
| Expiration | Set an expiry date to close stale requests automatically |
| Notifications | Enable reminders and final copies to requesters and approvers |
Use an eSignature platform that supports audit trails, appropriate signer authentication, and secure storage for signed approvals.
Specify days for pre-approval review to allow adequate time for approvers.
Define absolute cutoff before execution, e.g., two business days prior to effective date.
Allow time for in-person or remote notarization when required by policy.
Retention typically begins on execution date or last effective amendment.
Ensure approvals needed for tax filings are completed well before filing deadlines.
Request prepared with required attachments and metadata.
Stakeholders verify completeness and compliance.
Authorized signers authenticate and sign in order.
Signed records stored and retention begins.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Yes | Yes | Yes | Yes |
| Bulk Send | Yes | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.
I can process and execute all of these documents online with 100% compliance and built-in security.