Approval Matrix
Specifies roles, dollar thresholds, and delegated authority so routine approvals do not require unnecessary escalation.
A documented approval sequence ensures consistent decision-making, enforces role-based authority, and creates a reproducible audit trail that supports compliance and internal controls.
Organizations use approval steps to standardize reviews across procurement, legal, finance, HR, and operations so approvals are timely and auditable.
Use this document where approvals affect spend, regulatory compliance, or contract formation to reduce errors and support defensible records.
| Field | Configuration |
|---|---|
| Routing Mode | Sequential | Parallel |
| Authentication | Email link | SMS code | KBA |
| Notifications | Email reminders | Escalations |
| Document Formats | PDF, DOCX, XLSX |
Confirm supported integrations and formats before automating approvals to match your IT stack.
Specifies roles, dollar thresholds, and delegated authority so routine approvals do not require unnecessary escalation.
Defines sequential versus parallel routing, timeouts, and escalation paths to prevent stalled approvals and ensure timely decisions.
Lists contracts, budgets, vendor paperwork, and compliance certifications that must accompany the request to allow a complete review.
States objective conditions approvers should verify, such as budget availability, legal clauses, or regulatory approvals.
Records signer identity, timestamps, IP addresses, and actions to support later review and dispute resolution.
Specifies where signed records are stored, retention periods, and who can access them for compliance or audits.
3–5 business days for legal and finance review
5–7 business days unless escalation triggers
Auto-escalate after 7–10 business days
Signatures completed and archived within 1 business day
Follow statutory deadlines that may be shorter than internal timelines
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |
Optica standardized approvals across its portfolio to reduce signer confusion and processing time.
A real estate operator moved leasing approvals online to avoid in-person signatures and lost documents.