Can this document be signed electronically?

Yes. Electronic signatures are generally valid under the ESIGN Act (15 U.S.C. §7001) and UETA where adopted, provided the parties demonstrate intent, consent, attribution, and maintain an accurate record that can be reproduced.

What if the signer lacks authority?

If a signer lacks delegated authority, the document may be voidable; verify corporate resolutions or written delegation before relying on the signature for enforcement.

Is notarization required?

Notarization depends on the document’s purpose and applicable state law; deeds and some acknowledgments typically require notarization, while ordinary commercial acknowledgments often do not.

How do I correct a signed document?

Use an amendment or corrective addendum signed by all original parties; avoid altering executed copies without a signed amendment to preserve chain-of-custody and audit integrity.

How long should I keep executed copies?

Retain executed documents at least for the active term plus minimum federal or industry retention periods (e.g., IRS 3 years, HIPAA 6 years) and follow longer state requirements when applicable.

How can a signature be authenticated?

Authentication options include email verification, SMS codes, knowledge-based authentication, or stronger identity proofing; choose a method proportionate to transaction risk and regulatory requirements.

Business ARC Document

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BUSINESS ARC DOCUMENT

This Business ARC Document (the Agreement) is entered into as of between Provider Name: with principal place of business at (Provider), and Client Name: with principal place of business at (Client).

RECITALS

WHEREAS, Provider possesses experience, personnel and resources to perform the services and deliverables described in this Agreement; and

WHEREAS, Client desires to engage Provider to perform such services under the terms and conditions set forth herein; and

WHEREAS, the parties wish to set forth their respective rights and obligations with respect to the services, payment, confidentiality and other matters in this Agreement.

SCOPE OF WORK

Detailed Scope of Services:

PAYMENT TERMS

Total Compensation: Payment Schedule and Invoicing: Late Payment Fee:

If any undisputed amount remains unpaid beyond the due date, Client shall pay interest at a rate of percent per month (or the maximum lawful rate, if lower), after a grace period of days from the date of invoice. Provider may suspend performance for invoices unpaid after such period, following five (5) days' written notice.

TERM AND TERMINATION

Effective Date: Term End Date:

Either party may terminate this Agreement for convenience upon providing written notice to the other party at least days prior to termination. Either party may terminate immediately for material breach by the other party that remains uncured for fifteen (15) days after receipt of written notice specifying the breach. Termination shall not relieve Client of the obligation to pay for services performed and expenses incurred through the effective date of termination.

CONFIDENTIALITY

For purposes of this Agreement, "Confidential Information" means non-public information disclosed by one party to the other, whether disclosed orally, visually or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information does not include information that: (a) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party; (b) was known to the Receiving Party prior to its disclosure by the Disclosing Party; or (c) is independently developed by the Receiving Party without use of or reference to the Disclosing Party's Confidential Information.

The Receiving Party shall: (i) maintain the confidentiality of the Confidential Information using at least the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care; (ii) not disclose Confidential Information to any third party except as permitted herein; and (iii) use Confidential Information solely for the performance of its obligations under this Agreement. Upon termination, the Receiving Party shall return or destroy all Confidential Information at the Disclosing Party's direction.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of , without regard to its conflict of law principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in that state for any dispute arising under this Agreement.

MISCELLANEOUS

Entire Agreement: This Agreement, together with any exhibits or attachments expressly incorporated herein, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings and representations, whether written or oral.

Assignment: Neither party may assign its rights or delegate its obligations under this Agreement without the prior written consent of the other party, except that Provider may assign to an affiliate or in connection with a sale of substantially all of its assets.

Amendment; Waiver: No amendment or waiver of any provision of this Agreement will be effective unless in writing and signed by the parties. A waiver of any breach shall not constitute a waiver of any other or subsequent breach.

Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remainder of this Agreement shall remain in full force and effect.

REPRESENTATIONS AND INDEMNITY

Each party represents and warrants that it has the full power and authority to enter into this Agreement. Provider shall indemnify, defend and hold harmless Client from and against any third-party claims arising from Provider's gross negligence or willful misconduct in performing the services. Client shall indemnify, defend and hold harmless Provider from and against any third-party claims arising from Client's breach of this Agreement or misuse of deliverables.

NOTICES

Provider Notice Address (for legal notices): Client Notice Address (for legal notices):

Provider

Printed Name:

By:

Date:

Title:

Client

Printed Name:

By:

Date:

Title:

What the Business ARC Document Is and When It’s Used

The Business ARC Document is a standardized business agreement used to record and allocate responsibilities, approvals, and deliverables between commercial parties. It typically combines transactional terms, contact and billing details, effective dates, and signature blocks so that obligations are clearly defined and attributable to authorized signers. Organizations use this document to document approvals, acknowledge receipt of goods or services, or establish accountable routing for accounts receivable and contract review. Because it often supports financial, regulatory, or operational workflows, accuracy in names, dates, monetary amounts, and signature authority is essential to avoid disputes or processing delays.

Why a Clear Business ARC Document Matters

A complete Business ARC Document reduces ambiguity about payment terms, responsibilities, and approvals; it creates an auditable record that supports collections, compliance, and internal controls without requiring in-person meetings.

Who Typically Prepares and Signs This Document

The Business ARC Document is used by a range of business roles involved in contracting, billing, and compliance.

Accounts Receivable teams and billing managers responsible for confirming payment terms and tracking receivables.
Procurement and contract administrators who approve vendor deliveries and acceptance criteria.
Authorized executives or officers who have signature authority for financial commitments.

Properly completed, it establishes clear attribution and supports audit trails for internal reviews and external inquiries.

Typical Signatories and Roles

Billing Manager

A billing manager verifies invoice numbers, payment terms, and account codes, then signs to confirm receivable recognition and re-routing instructions; their signature authorizes collection activity under internal policy.

Authorized Officer

An officer or director with delegated signature authority signs on behalf of the company to bind the organization to payment schedules, settlement terms, and any release of claims contained in the document.

Core Elements to Include in a Professional Business ARC Document

A professional Business ARC Document contains consistent sections so recipients and auditors can quickly locate obligations, parties, and signature provenance.

Parties

Full legal names and entity types for all parties, including any DBAs and the legal address used for notices.

Scope

Concise description of goods, services, or receivable items being acknowledged, including invoice or purchase order numbers.

Amounts & Terms

Clear payment amounts, currency, due dates, discounts, interest on late payments, and billing cycles.

Effective Dates

An express effective date and any retroactive or milestone dates that determine obligations and timelines.

Signature Blocks

Designated name, title, and date fields for each signer and a statement of authority or corporate capacity.

Audit Information

Fields for internal reference numbers, document version, and space for notarization or witness details when required.

Security and Compliance Considerations

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest

Audit Trail: Time-stamped signing events and action history

Regulatory Certs: SOC 2 Type II and ISO 27001 available

HIPAA Support: BAA available for protected health information

21 CFR Part 11: Controls for FDA-regulated electronic records

Accessibility: WCAG 2.0 Level AA compliance

Step-by-Step: Completing a Business ARC Document

Follow these steps in order to prepare, route, and finalize the Business ARC Document with minimal errors.

01

Prepare: Populate parties, scope, and amounts accurately.
02

Verify Authority: Confirm who may sign for each organization.
03

Route: Send to approvers in the required order.
04

Finalize: Collect signatures, date, and archive the executed copy.

Typical Digital Workflow for Execution

A consistent signing workflow reduces friction and creates a reproducible audit trail for compliance and recordkeeping.

Upload Document: Upload the finalized draft to the signing platform.
Place Fields: Add signature, date, and initial fields where required.
Add Signers: Assign emails and signing order for each party.
Complete Signing: Signers authenticate and sign; system records event data.

Configuring a Repeatable Digital Workflow

Standardize these settings for consistent processing and reduced exceptions.

Field	Configuration
Auth Method	Email link \| SMS code \| KBA optional
Signing Order	Sequential or parallel routing
Reminders	Auto-remind after 3 and 7 days
Archival	Store signed PDF + audit log

Technology and Integration Considerations

Choose a platform that supports required integrations, security standards, and file formats for your business workflows.

Integrations: Salesforce, NetSuite, Microsoft 365
File Types: PDF, DOCX, HTML
Authentication: Email, SMS, or advanced methods

Ensure the platform can produce tamper-evident signed PDFs, preserve audit trails, and export records for long-term retention.

Typical Timing and Processing Expectations

Set internal and external deadlines to align approvals, invoicing, and collections with business rhythms.

Internal Approval Window:

Allow 3–5 business days for reviews

Signer Response Expectation:

Target 48–72 hours for external signers

Invoice Posting:

Post within 1 business day after execution

Dispute Window:

Define 30 days to raise billing disputes

Record Archival:

Archive executed copy within 7 days

Common Preparation Errors to Avoid

Using informal or abbreviated party names that complicate verification
Leaving dates blank or using ambiguous formats causing timeline disputes
Incorrect invoice or PO references that delay reconciliation
Permitting unauthorized signers without documented delegation of authority

Key Risks from Incomplete or Incorrect Documents

Invalid Signature: May render the document unenforceable

Authority Gaps: Contracts may be voided or later contested

Data Breach: Exposure of PII can trigger fines

Late Billing: Delays can forfeit remedy or interest

Notarization Fail: Missing notarization may block recording

HIPAA Violations: Improper handling of PHI increases liability

Real-World Examples of Business ARC Use

Practical examples show how the document supports different organizational needs.

Optica Ventures — COO

The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.

The team completed approvals remotely within hours.
This reduced turnaround time for receivable acknowledgments and improved cash-application accuracy across multiple portfolio companies.

Xerox — NetSuite Director

airSlate SignNow provides us with the flexibility needed to get the right signatures on the right documents, in the right formats.

Integration with NetSuite automated routing.
The integration eliminated manual uploads, shortened collection cycles, and improved traceability across finance and operations systems.

Frequently Asked Questions About the Business ARC Document

Answers to common execution, validity, and recordkeeping questions for business users and administrators.

Need help? Contact support

Can this document be signed electronically?
Yes. Electronic signatures are generally valid under the ESIGN Act (15 U.S.C. §7001) and UETA where adopted, provided the parties demonstrate intent, consent, attribution, and maintain an accurate record that can be reproduced.
What if the signer lacks authority?
If a signer lacks delegated authority, the document may be voidable; verify corporate resolutions or written delegation before relying on the signature for enforcement.
Is notarization required?
Notarization depends on the document’s purpose and applicable state law; deeds and some acknowledgments typically require notarization, while ordinary commercial acknowledgments often do not.
How do I correct a signed document?
Use an amendment or corrective addendum signed by all original parties; avoid altering executed copies without a signed amendment to preserve chain-of-custody and audit integrity.
How long should I keep executed copies?
Retain executed documents at least for the active term plus minimum federal or industry retention periods (e.g., IRS 3 years, HIPAA 6 years) and follow longer state requirements when applicable.
How can a signature be authenticated?
Authentication options include email verification, SMS codes, knowledge-based authentication, or stronger identity proofing; choose a method proportionate to transaction risk and regulatory requirements.

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