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Business BOR Document

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BUSINESS BOR DOCUMENT

This Business BOR Document (the "Agreement") is entered into as of by and between:

Party A (Service Provider) Name:   Entity Type:

Party B (Client) Name:   Entity Type:

WHEREAS

WHEREAS, Party A has expertise and capability to perform the services described herein; and

WHEREAS, Party B desires to engage Party A to perform such services on the terms and conditions set forth in this Agreement; and

NOW, THEREFORE, in consideration of the mutual covenants contained herein, the parties agree as follows:

SCOPE OF WORK

Party A shall perform the services and deliverables described below. The parties acknowledge that the scope may be amended only by written agreement signed by authorized representatives of both parties.

PAYMENT TERMS

In consideration for the performance of the Scope of Work, Party B shall pay Party A as follows:

Unpaid amounts shall accrue interest at the above rate, and the prevailing party shall be entitled to recover reasonable collection costs, including attorney fees, from the non-paying party.

TERM AND TERMINATION

This Agreement commences on and continues until unless earlier terminated as provided below.

Either party may terminate this Agreement for convenience upon prior written notice to the other party. Termination for cause may be effected upon written notice specifying the breach if such breach is not cured within fourteen (14) days of receipt of notice.

CONFIDENTIALITY

"Confidential Information" means non-public information disclosed by one party to the other, whether oral, written or electronic, including commercial, technical, financial and customer information. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) is lawfully obtained by the receiving party from a third party without restriction; or (c) was in the receiving party’s possession prior to disclosure.

The receiving party shall: (i) use Confidential Information only for the purposes of performing under this Agreement; (ii) protect Confidential Information with at least the same degree of care it uses to protect its own confidential information, but no less than a reasonable standard of care; and (iii) not disclose Confidential Information to any third party except to employees or contractors who have a need to know and who are bound by confidentiality obligations no less restrictive than those herein. Required disclosures by law shall be made only after prompt notice to the disclosing party and use of reasonable efforts to limit the disclosure.

The obligations in this Section shall survive termination or expiration of this Agreement for a period of three (3) years, or for trade secrets for as long as they remain trade secrets under applicable law.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its choice of law principles. The parties submit to the exclusive jurisdiction of state and federal courts located within that state for disputes arising under this Agreement.

ENTIRE AGREEMENT

This Agreement, including any exhibits or written amendments signed by both parties, constitutes the entire understanding and agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, representations and understandings, whether oral or written. No modification shall be binding unless in writing and signed by authorized representatives of both parties.

MISCELLANEOUS

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. Neither party may assign this Agreement without the prior written consent of the other, except to an affiliate or in connection with a merger or sale of substantially all assets, provided that the assignee assumes all obligations hereunder.

Party A (Service Provider) - Printed Name:

Party B (Client) - Printed Name:

By:

By:

Date:

Date:

Enter text✕

What the Business BOR Document Is and when it’s used

A Business BOR Document (commonly a Broker of Record letter) formally transfers authority to act on behalf of a business for insurance or brokered services. It names the designated broker or firm, specifies the scope of authority, and records effective and termination dates. Organizations use it to change representation, assign commissions, or authorize access to policy data. Although often a standalone letter, it may be attached to servicing agreements; accurate names, dates, and signatures are essential to avoiding disputes or service interruptions.

Why a clear Business BOR Document matters for operations

A precise BOR letter clarifies who can negotiate, bind, and receive commissions, reducing disputes and administrative delays.

Why a clear Business BOR Document matters for operations

Typical organizations and roles that complete a BOR

Keep a signed copy in corporate records and distribute to carriers and the incoming broker to confirm acceptance.

  • Insurance carriers and underwriters needing a documented broker assignment.
  • Business owners, CFOs, or HR leaders authorizing broker access for employee benefits.
  • Licensed insurance brokers and agency administrators accepting appointment and commission assignment.

Step-by-step: preparing a compliant BOR letter

Follow these sequential steps to prepare, verify, and distribute a Business BOR Document correctly.

  • 01
    Draft details: Record parties, scope, dates, and TINs.
  • 02
    Verify authorities: Confirm signatory has corporate authority.
  • 03
    Sign and date: Obtain required signatures and dates.
  • 04
    Distribute copies: Send to carriers, old and new brokers.

Typical BOR workflow from draft to carrier acknowledgement

This outlines the common routing and acceptance steps to ensure carriers record the new broker correctly.

  • Prepare letter: Create the BOR with complete fields.
  • Internal approval: Legal or finance confirms authority.
  • Signatures collected: Obtain company and broker signatures.
  • Carrier acknowledgement: Carrier confirms assignment in writing.

How to configure an electronic BOR workflow

Set up the digital workflow to capture identity, evidence of consent, and an audit trail consistent with ESIGN and UETA requirements.

Field Configuration
Upload Document Use PDF or DOCX for consistent rendering.
Add Signature Fields Place signature, date, and initial fields.
Authentication Enable email or SMS code verification.
Routing Order Define signer sequence and reminders.

Technical and integration needs for e-submission

Ensure the platform can produce a tamper-evident final file, export an audit report, and retain records per regulatory requirements.

  • Integrations: Salesforce, NetSuite, Microsoft 365, Google Workspace
  • File formats: PDF, DOCX, HTML supported
  • Authentication: Email, SMS, KBA, SSO options

eSignature pricing and compliance comparison for BOR workflows

Compare typical vendor pricing and core capabilities relevant to BOR documents: starting price, trial availability, bulk send, audit trail, HIPAA support, and envelope or usage limits.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes Yes
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Security and compliance controls to look for

Encryption in transit: TLS 1.2/1.3 required
Encryption at rest: AES-256 storage protection
Audit trail: Timestamped logs and IP addresses
HIPAA support: BAA available for PHI
Certifications: SOC 2 Type II, ISO 27001
Regulatory scope: ESIGN and UETA compliant

Major risks if a BOR is incorrect or incomplete

Commission disputes: Ambiguous assignments trigger payout conflicts
Service interruptions: Carrier may delay servicing or claims
Tax reporting issues: Incorrect TINs can trigger backup withholding
Regulatory noncompliance: Unlicensed broker assignments risk fines
Privacy breach: Improper access to client data
Contractual liability: Unauthorized signatory may void assignment

Frequently asked questions about Business BOR Documents

Answers focus on execution, electronic validity, common defects, and next steps when assignments are disputed or need revocation.


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