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Business CDD Form

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Business Customer Due Diligence Form and Engagement Agreement

Client Name:    Provider Name:

RECITALS

WHEREAS, Client Name: seeks to engage Provider Name: to provide the services described herein and requires that Provider conduct customer due diligence consistent with applicable internal compliance procedures;

WHEREAS, the parties desire to document the scope of engagement, information to be collected and verified, and the contractual terms governing the relationship, including confidentiality and payment terms;

WHEREAS, the information supplied by Client will be relied upon by Provider for risk assessment and ongoing monitoring; Client certifies that all information provided is complete and accurate to the best of Client's knowledge.

BUSINESS IDENTIFICATION

Corporation    LLC    Partnership    Sole Proprietorship    Other:

BENEFICIAL OWNERS AND CONTROLLING PERSONS

List all beneficial owners with 25% or greater ownership and all senior managing controllers. Add additional pages if necessary.

If additional owners exist, attach a separately signed schedule identifying each beneficial owner, percentage of ownership, date of birth, nationality and method of identity verification.

DOCUMENTS PROVIDED / ATTACHMENTS

Certificate of Incorporation / Formation    Articles / Charter    Operating Agreement / Bylaws

Government ID for beneficial owners    Proof of Address for business    Corporate Resolution authorizing signatory

Financial Statements    Bank Reference    Other:

SOURCE OF FUNDS / BUSINESS ACTIVITY

AML / KYC CHECKS COMPLETED

Identity verification completed    Sanctions screening performed    PEP screening performed    Adverse media review performed

Risk rating (select one):   Low   Medium   High

SCOPE OF WORK

PAYMENT TERMS

TERM AND TERMINATION

Either party may terminate this engagement for cause upon material breach that remains uncured for the notice period above. Provider may suspend services immediately upon receipt of incomplete or materially inaccurate customer due diligence information or upon reasonable suspicion of fraud, unlawful activity, or sanctions exposure.

CONFIDENTIALITY

Each party shall keep confidential all non-public business and customer information received in connection with this engagement and shall not disclose such information except (a) to employees, agents or professional advisors who have a need to know and who are bound by comparable confidentiality obligations; (b) as required by applicable law, regulation or lawful order of a competent authority; or (c) with the other party's prior written consent. Confidential information shall be used only for the purposes of performing obligations under this Agreement. Remedies at law may be inadequate for breach; the non-breaching party shall be entitled to equitable relief in addition to other remedies.

Client and Provider acknowledge and agree to the confidentiality obligations set forth above.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of without regard to its conflicts of law principles.

ENTIRE AGREEMENT

This document, including any attached schedules and exhibits, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, negotiations and discussions, whether oral or written. Any amendment must be in writing and signed by both parties.

CERTIFICATION AND ATTESTATION

By signing below, the undersigned authorized representative certifies, under penalty of perjury to the fullest extent permitted by applicable law, that the information contained in this Business CDD Form and any supporting documents provided to Provider is true, correct and complete, and that the signatory is authorized to bind the entity identified herein.

I certify that the information provided is true and accurate.

Client — Printed Name:

By:

Date:

Provider — Printed Name:

By:

Date:

Enter text✕

What the Business CDD Form Is and when it’s used

A Business Customer Due Diligence (CDD) Form is a standardized document used to collect verified information about a commercial customer, its legal structure, ownership, and authorized signers. Financial institutions, payment providers, and regulated businesses use the form at onboarding to meet anti-money laundering (AML) and know-your-customer (KYC) obligations, and to document beneficial ownership and authority. The form typically requests entity identification, tax ID, ownership percentages, controlling persons, and supporting documents such as articles of organization and government IDs.

Why a clear Business CDD Form matters for compliance

A complete, well-structured CDD form reduces regulatory risk, supports accurate risk-scoring, and documents the steps taken to verify business customers. It creates an auditable record that shows reasonable due diligence efforts and aids internal controls and third-party reviews.

Why a clear Business CDD Form matters for compliance

Who typically prepares and signs a Business CDD Form

The form is completed by onboarding teams, compliance officers, relationship managers, or the business customer when opening accounts or establishing services.

  • Bank compliance teams and onboarding specialists who verify identity and beneficial ownership for account opening.
  • Payment processors and merchant acquirers collecting entity details and documentation for merchant underwriting.
  • Corporate legal or vendor-management teams using CDD to validate contractors, vendors, or B2B counterparties.

Internal reviewers and compliance staff use the completed form for risk assessment, ongoing monitoring, and regulatory examinations.

Core sections every professional Business CDD Form should include

Design the form around verifiable facts, authorizations, and evidence so it supports identity proofing and audit readiness.

Entity Details

Full legal entity name, jurisdiction of formation, business type, and registration number; used to match government records and filings for verification.

Beneficial Owners

List individuals with the required ownership/control threshold, include percent ownership, date of birth, and government ID to meet beneficial ownership rules.

Authorized Signers

Names, titles, and authority scope for signatories; include documentation (board resolution, power of attorney) that confirms signing authority.

Verification Checklist

Record of verification steps performed (ID checks, corporate registry searches, document copies) and the method used to authenticate each item.

Supporting Documents

Attachments such as articles of incorporation, operating agreement, government-issued ID copies, and recent utility or bank statements for address proof.

Audit Trail

A dated log of who completed, reviewed, and approved the form, including signatures, timestamps, and method of verification for audit purposes.

Required data elements at a glance

Legal Entity Name: Full registered name
EIN / Tax ID: Federal Employer ID
Formation State: State or country
Beneficial Owner(s): Names and DOBs
Authorized Signer: Name and title
Supporting Docs: IDs and incorporation papers

Step-by-step: complete and verify a Business CDD Form

Follow these sequential steps to collect information, verify evidence, and finalize the file for compliance review.

  • 01
    Prepare form: Select template and pre-fill known fields
  • 02
    Collect data: Have customer supply required fields and uploads
  • 03
    Verify documents: Perform registry checks and ID validation
  • 04
    Approve and store: Finalize audit trail and archive securely

How to configure the online CDD workflow

Configure the digital workflow to require key fields, automate checks, and keep an auditable history of each action.

Field Configuration
Signer Authentication Email link or SMS OTP for primary signer
Conditional Fields Show ownership questions when entity type indicates corporation
Document Validation Require PDF uploads and minimum resolution
Audit Settings Log timestamps, IPs, and reviewer notes

Where to send and how submissions are processed

CDD forms travel through defined routing to ensure consistent review, approval, and secure retention.

  • Upload: Customer or rep uploads completed form
  • Automated Checks: System runs registry and sanction screening
  • Compliance Review: Analyst verifies documentation and flags issues
  • Archive: Finalized file stored in encrypted records

Technical considerations for digital completion and sharing

Choose a platform that supports secure uploads, audit trails, and signer authentication appropriate for your risk profile.

  • File formats: PDF, DOCX, image support
  • Integrations: CRM and cloud storage connectors
  • Encryption: TLS in transit, AES-256 at rest

Typical timing and refresh expectations

Timing varies by business risk and internal policy; below are common schedule triggers used by compliance programs.

Initial collection:

Gather at account opening or service start

Periodic refresh:

Commonly updated annually or per risk-based schedule

Material change:

Update within 30 days of reported ownership or control change

Tax reporting alignment:

Supply W-9 on request; 1099 deadlines may apply to payments

Regulatory exam readiness:

Maintain current files for routine reviews

Common preparation mistakes to avoid

  • Submitting illegible scans or photos that prevent automated ID verification and require manual follow-up.
  • Providing inconsistent names or addresses across documents, which delays matching against corporate registries.
  • Failing to identify beneficial owners correctly, especially when ownership is held through intermediaries or trusts.
  • Omitting evidence of signing authority (board resolution or POA) for designated signers, causing processing delays.

Key penalties and risks from incorrect CDD handling

Regulatory fines: Civil monetary penalties
Tax consequences: Backup withholding triggered
Operational delays: Service onboarding blocked
Reputational harm: Customer trust erosion
Enforcement action: Potential enforcement proceedings
Recordkeeping failures: Audit findings and penalties

Typical eSignature vendor pricing and compliance snapshot

Compare core pricing and key compliance features for eSignature platforms commonly used to collect and store CDD forms.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day trial, no card Varies by promotion Varies by promotion Varies by plan Varies by plan
Bulk Send Yes (Business Premium+) Yes Yes Yes Yes
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes (BAA) Yes (BAA) Yes (BAA) No No
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Real-world examples of Business CDD Form use

These examples show how different organizations use digital CDD forms to streamline verification and keep auditable records.

Optica Ventures LLC

During onboarding we needed a simple, reliable form to capture entity details and IDs.

  • The interface was easy for customers to complete.
  • The digital workflow produced consistent, auditable records that reduced follow-up and accelerated account activation.

Tech Data

Our merchant onboarding required quick verification and record retention.

  • We integrated the CDD template into existing systems.
  • This integration centralized documentation, improved internal review times, and supported compliance reporting across business units.

Frequently asked questions about the Business CDD Form

Answers to common questions about completion, eSigning, verification, and recordkeeping for Business CDD Forms.


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