Can this be signed electronically?

Yes. Electronic signatures are generally enforceable under the federal ESIGN Act (15 U.S.C. ch. 96) and state UETA statutes; exceptions exist for certain testamentary or court-ordered documents. Ensure intent, consent, attribution, and retention are documented.

Who may sign a change request?

Authorized signers are typically requestors, managers, and designated approvers listed in corporate policy. Verify delegated authority limits and capture titles and dates in the signature block.

Is notarization required?

Most routine change requests do not require notarization. If the change affects recorded documents or statutory filings, a notary may be required—check state rules and the document type before execution.

How should I correct mistakes after submission?

Submit an amendment or a new change request with clear reference to the original request number. Do not overwrite signed records; maintain the original for audit and create a documented revision trail.

What supporting documents are recommended?

Attach impact analyses, cost estimates, vendor quotes, test plans, and security reviews. Missing attachments are a common cause of review delays and additional approver questions.

How long should records be kept?

Retain completed requests according to corporate retention schedules and applicable law: at minimum keep records for three years, longer for tax, HIPAA, or real estate matters.

Electronic Signature
Templates
Miscellaneous
Business Change Request

Business Change Request

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS CHANGE REQUEST

Identification of Parties

Company Name: Company Representative (Print Name): Requesting Party (Print Name): Requesting Party Title / Role:

WHEREAS, Company and Requesting Party seek to document and authorize a change to business information, structure, or operations as described below; and

WHEREAS, Company requires a written request that sets forth the scope, timeline, cost allocation and any regulatory or contractual impacts of the requested change; and

WHEREAS, the parties intend that this Business Change Request, when accepted by Company, will govern the implementation, payment, confidentiality and dispute resolution applicable to the change.

Change Summary

Change Requested (select all that apply):
Legal / Trading Name Business Address Ownership / Control Banking / Payment Details Other

Proposed Effective Date: Brief Description of Requested Change:

Scope of Work

Describe actions, deliverables, milestones and responsibilities necessary to implement the requested change. Include any vendor coordination, filings or approvals required.

Payment Terms

The Requesting Party agrees to compensate Company for the implementation costs and professional services associated with the change as set forth below. Payment shall be made in United States dollars unless otherwise agreed in writing.

Total Estimated Amount: Payment Schedule / Milestones: Late Payment Fee:

Unless otherwise agreed in writing, invoices are due within thirty (30) days of invoice date. Late payments shall accrue interest as specified above and the non-defaulting party may suspend performance for amounts outstanding after ten (10) days' written notice.

Term and Termination

Change Implementation Start Date: Anticipated Completion Date: Notice Period for Termination:

Either party may terminate this request and related performance for material breach not cured within the notice period or for insolvency. Upon termination, Company shall be entitled to payment for work performed to the effective date of termination and for non-cancellable commitments properly incurred.

Confidentiality

Each party acknowledges that, in connection with this change request, it may receive Confidential Information of the other party. Confidential Information means non-public business, technical, financial and commercial information, including trade secrets and customer data. The receiving party shall (i) use Confidential Information solely to perform obligations under this request, (ii) restrict disclosure to those employees or contractors who have a need to know and are bound by confidentiality obligations at least as protective as those herein, and (iii) not disclose Confidential Information to any third party without prior written consent, except as required by law.

Acknowledgement of Confidentiality: Requesting Party acknowledges and agrees to the confidentiality obligations above.

Governing Law; Dispute Resolution

This Business Change Request shall be governed by and construed in accordance with the laws of the state specified below without regard to conflict of law principles. The parties agree to attempt in good faith to resolve disputes by negotiation and, if unresolved within thirty (30) days, to submit disputes to the exclusive jurisdiction of the state and federal courts located in the selected state.

Governing Law (State):

Entire Agreement; Amendments

This Business Change Request, together with any documents expressly incorporated herein, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, proposals and communications, whether oral or written. Any amendment or waiver must be in a signed writing executed by authorized representatives of both parties.

Representations and Certifications

The Requesting Party represents and warrants that it is authorized to request the described change and that the execution and performance of this request will not violate any applicable law, contract, license or third-party right. Company represents that it has the capacity to perform the scope set forth and will perform in a professional manner consistent with industry standards.

Administrative Details

Primary Contact for Implementation (Name): Primary Contact Email: Primary Contact Phone:

Company Representative (Print Name):

By:

Date:

Requesting Party (Print Name):

By:

Date:

What a Business Change Request Is and When to Use It

A Business Change Request is a formal document used to propose, approve, and record changes to company processes, systems, projects, contracts, or organizational assignments. It captures the requested change, rationale, scope, impacted stakeholders, required resources, timeline, and approval chain so decisionmakers can assess risk, cost, and operational impact prior to implementation. The form creates an auditable record of the request, decisions, and conditions for execution and is commonly used in project management, IT change control, procurement updates, and operational governance.

Why a Clear Change Request Matters

A well-prepared Business Change Request improves decision quality, clarifies responsibilities, and reduces rework by documenting scope, cost, and approvals before changes are implemented.

Who Prepares and Reviews These Requests

Typical authors, reviewers, and approvers vary by organization but follow consistent roles and responsibilities.

Project managers and business analysts who define scope, estimate impact, and propose implementation steps.
Department heads and functional managers who evaluate operational impact and approve resources and funding.
Change control boards, IT managers, or procurement teams that review risk, compliance, and scheduling constraints.

Formal sign-off from authorized approvers is essential to ensure changes are tracked, budgeted, and auditable.

Core Elements to Include in a Professional Request

Include structured sections so reviewers can evaluate the request quickly and consistently.

Request Summary

Concise description of the proposed change, purpose, and expected outcome to give reviewers immediate context and decision criteria.

Scope

Define what is in scope and out of scope, affected systems or processes, and measurable acceptance criteria for successful implementation.

Impact Assessment

Describe operational, financial, legal, security, and customer impacts including rollback considerations and required testing.

Costs & Resources

Estimate implementation cost, required headcount or vendor support, licensing changes, and any ongoing maintenance expense.

Schedule

Provide target start and completion dates, critical milestones, and any blackout periods or dependencies that affect timing.

Approvals

List required approvers and signature lines, escalation path, and post-implementation verification steps to close the change request.

Step-by-Step: Submitting a Change Request

Follow these sequential steps to prepare, route, and close a Business Change Request consistently across the organization.

01

Draft Request: Complete all required fields and attach supporting documents.
02

Initial Review: Manager or process owner checks scope and impact.
03

Approval Routing: Send to listed approvers in defined order.
04

Close and Verify: Confirm implementation and log completion notes.

Configuring an Online Workflow for Change Requests

Set automation and routing rules to reduce manual handoffs and speed approvals.

Field	Configuration
Routing Order	Sequential approver list with conditional branches
Notifications	Email and optional SMS reminders for pending approvals
Conditional Fields	Show finance fields only when estimated cost exceeds threshold
Audit Trail	Enable automated logging of actions, timestamps, and signer identity

Where to Send or File a Completed Request

Identify the correct destination to ensure timely review and consistent recordkeeping.

Project Repository: Store finalized requests in the project document library for traceability.
Change Log: Record summary entry in the master change register.
Approver Archives: Save signed approvals with department records for audit purposes.
Configuration Management: Send technical changes to CMDB or version control as applicable.

Digital Delivery and Integration Considerations

Choose a platform that supports secure signing, automated routing, and integrations used by your organization.

Authentication: Email, SMS code, or stronger multi-factor options
Integrations: Salesforce, Microsoft 365, NetSuite, Google Workspace
File Formats: PDF, DOCX, and form-export to Excel

Verify the chosen solution meets security and compliance requirements for your industry and supports audit trail retention.

Typical Timelines and Processing Expectations

Set clear internal deadlines so requestors and approvers know expected response windows and escalation points.

Request Submission Deadline:

Provide requests at least 10 business days before desired start for noncritical changes.

Initial Review Window:

Manager response within 3 business days to accept or request clarification.

Approvals Complete:

Majority of approvals expected within 7–14 business days depending on scope.

Implementation Lead Time:

Schedule depends on resource availability; estimate provided in the request.

Post-Implementation Review:

Verification completed within 5 business days of deployment.

Common Mistakes to Avoid

Incomplete scope descriptions that force reviewers to request clarifications and delay approval.
Missing approvals or incorrect approver order that cause routing failures or noncompliance.
Underestimated costs or dependencies that produce scope creep and budget overruns.
Failing to attach required supporting documents such as risk assessments or vendor quotes.

Risks and Consequences of Poorly Prepared Requests

Implementation Delay: Delays and rework

Budget Overrun: Unapproved costs

Compliance Exposure: Regulatory violation risk

Operational Disruption: Service outages or degraded performance

Contract Issues: Breach or vendor disputes

Audit Findings: Negative audit results

eSignature Pricing and Feature Snapshot for Change Requests

Compare basic pricing and feature availability when selecting an eSignature provider for Business Change Requests; signNow appears first in the table per vendor comparison conventions.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	Yes, 7-day free trial	No	No	Yes, limited	Yes, limited
Bulk Send	Yes	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes	Yes	Yes	No	No

How Other Companies Use Business Change Requests

Real-world examples show how structured change requests speed approvals and maintain compliance across teams.

Optica Ventures LLC

The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.

Improved turnaround
Optica consolidated approvals across three business units, reduced clarification cycles, and preserved an auditable change history for investors and partners.

Martin Properties

I can process and execute all of these documents online with 100% compliance and built-in security.

Mobile-ready signing
Martin Properties eliminated paper handoffs during property updates and shortened execution time for vendor contract changes across multiple sites.

Frequently Asked Questions About Business Change Requests

Answers to common questions about form validity, eSignature use, and change governance to help avoid delays and compliance issues.

Need help? Contact support

Can this be signed electronically?
Yes. Electronic signatures are generally enforceable under the federal ESIGN Act (15 U.S.C. ch. 96) and state UETA statutes; exceptions exist for certain testamentary or court-ordered documents. Ensure intent, consent, attribution, and retention are documented.
Who may sign a change request?
Authorized signers are typically requestors, managers, and designated approvers listed in corporate policy. Verify delegated authority limits and capture titles and dates in the signature block.
Is notarization required?
Most routine change requests do not require notarization. If the change affects recorded documents or statutory filings, a notary may be required—check state rules and the document type before execution.
How should I correct mistakes after submission?
Submit an amendment or a new change request with clear reference to the original request number. Do not overwrite signed records; maintain the original for audit and create a documented revision trail.
What supporting documents are recommended?
Attach impact analyses, cost estimates, vendor quotes, test plans, and security reviews. Missing attachments are a common cause of review delays and additional approver questions.
How long should records be kept?
Retain completed requests according to corporate retention schedules and applicable law: at minimum keep records for three years, longer for tax, HIPAA, or real estate matters.

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