Formal Identification
State legal entity name, formation state, and EIN/TIN so recipient can tie the request to official records.
A concise, complete letter speeds onboarding, reduces back-and-forth, and documents the company’s authorization to act. It provides a single point of truth for identity, scope, and required approvals while creating an audit trail for compliance and internal controls.
Recipients commonly include partner onboarding teams, vendor operations, banks, or platform account managers who will validate details and open the requested channel.
| Field | Configuration |
|---|---|
| Authentication Method | Email link + optional SMS code for signer verification |
| Document Template | Use a locked template to preserve legal language |
| Routing Rules | Auto-route to finance, legal, then signer |
| Audit and Retention | Capture timestamp, IP, and store signed PDF |
Ensure the platform meets any contractual or regulatory requirements for your industry, including the need for a BAA in healthcare workflows.
State legal entity name, formation state, and EIN/TIN so recipient can tie the request to official records.
Include a clear sentence authorizing the recipient to open and provision the requested channel for defined activities.
Specify products, services, or API endpoints to be enabled, and any usage limits or territorial constraints.
Identify the individual authorized to sign and reference any board resolution or delegation if required.
Declare applicable compliance needs (HIPAA, PCI, export controls) and request the corresponding contractual terms, if any.
List supporting documents included, such as W-9, certificate of insurance, or authorized signature sample.
Day 0: deliver letter and attachments
1–3 business days for receipt confirmation
3–10 business days depending on complexity
7–21 business days for accounts and permissions
Recipient confirms activation and next steps
Compile letter, W-9, insurance, and authorization
Legal and finance sign-off completed
KYC and risk teams validate documents
Credentials issued and acceptance tests run
| Criteria | Channel Letter | Vendor Application |
|---|---|---|
| Purpose | authorize specific channel | full vendor onboarding |
| Level of Detail | sparse | comprehensive |
| Attachments Required | limited | extensive |
| Use Case | quick provisioning | ongoing vendor relationship |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies | Varies | Varies |