Establishing secure connection…Loading editor…Preparing document…

Business COD Document

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

Business COD Document

This Cash-On-Delivery Agreement (the Agreement) is entered into as of by and between:

Seller: , with principal place of business at ;

Buyer: , with principal place of business at .

WHEREAS

WHEREAS, Seller is engaged in the business of supplying goods described herein and Buyer wishes to acquire such goods on a cash-on-delivery (COD) basis under the terms and conditions set forth in this Agreement;

WHEREAS, the parties desire to set forth their respective rights and obligations regarding delivery, inspection, and payment for shipments delivered COD, and to allocate the risk of loss and remedy for nonpayment;

WHEREAS, the parties intend that this Agreement govern all COD shipments that reference a purchase order number or shipment reference provided below: Purchase Order / Shipment Reference:

SCOPE OF WORK

DELIVERY AND ACCEPTANCE

Delivery Method: Seller will arrange shipment to Buyer's delivery address listed above or to an alternate address agreed in writing. Delivery is complete when carrier presents the goods at the delivery location and Buyer or Buyer's agent signs for receipt. Buyer may require inspection prior to acceptance; any rejected goods must be reported to Seller at the time of delivery.

PAYMENT TERMS

Payment on Delivery: Buyer shall pay the full invoice amount to the carrier or Seller's receiving agent at time of delivery by cash, certified funds, or other agreed immediate payment method. Failure to tender payment at delivery constitutes nonpayment and authorizes Seller to retrieve the goods or pursue the remedies set forth in this Agreement.

If Buyer fails to pay the full amount due at delivery, a late fee of will accrue on the outstanding balance, compounded monthly, until paid in full. Buyer is also responsible for reasonable collection costs, including attorney's fees.

RISK OF LOSS; CARRIER

Risk of Loss: Title and risk of loss remain with Seller until delivery is completed and Buyer or Buyer's agent signs for the goods, unless otherwise expressly agreed in writing. If Buyer refuses delivery or fails to pay, Seller may store, redirect, or reclaim the goods at Buyer's expense.

Carrier Appointment: If Seller engages a carrier, Seller will contract with the carrier as agent for transportation. Unless expressly agreed otherwise, Buyer shall not be deemed carrier and Seller's carrier instructions control. Any carrier fees charged to Seller as a result of Buyer's refusal or delay in accepting delivery shall be paid by Buyer.

TERM AND TERMINATION

Term: This Agreement commences on and, unless earlier terminated in accordance with this Section, will continue until .

Termination for Cause: Either party may terminate this Agreement immediately upon written notice if the other party materially breaches this Agreement and fails to cure such breach within days after receipt of written notice specifying the breach.

CONFIDENTIALITY

Each party acknowledges that during the performance of this Agreement it may receive Confidential Information of the other party. "Confidential Information" means non-public business information disclosed in connection with this Agreement, excluding information that (a) is or becomes generally available to the public through no fault of the receiving party; (b) was lawfully known to the receiving party prior to disclosure; or (c) is rightfully obtained from a third party without a duty of confidentiality. Each party agrees to: (i) hold the other party's Confidential Information in confidence and use it only for performance under this Agreement; (ii) restrict disclosure to employees, agents, or contractors who need to know and who are bound by confidentiality obligations; and (iii) take reasonable measures to prevent unauthorized use or disclosure.

REMEDIES FOR NONPAYMENT

If Buyer fails to pay the COD amount at delivery, Seller may (a) retain possession of the goods, (b) instruct the carrier to return the goods to Seller, or (c) pursue any and all available remedies at law or in equity including repossession and recovery of costs. Buyer shall be liable for storage, transportation, and recovery costs incurred by Seller.

GOVERNING LAW; DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to conflict of law principles. The parties agree to attempt in good faith to resolve disputes by negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration in the county where Seller's principal place of business is located, unless the parties otherwise agree in writing.

NOTICES

All notices required or permitted under this Agreement shall be in writing and delivered to the addresses set forth above or to such other address as a party designates by written notice. Notices are effective upon receipt.

ENTIRE AGREEMENT; SEVERABILITY

This Agreement, including any documents incorporated by reference, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, proposals, and communications, whether oral or written. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

EXECUTION

The parties may execute this Agreement in counterparts, each of which is an original and all of which together constitute one instrument. Signatures delivered by electronic means shall be deemed originals for all purposes.

Seller:

By:

Date:

Buyer:

By:

Date:

Enter text✕

What the Business COD Document Is and when it applies

A Business COD Document (Cash on Delivery) records the terms under which goods or services are released to a buyer only upon payment at delivery. It documents the payer and payee, the COD amount or payment method, delivery location, and any conditions for acceptance or return. Organizations use it to shift payment timing risk to the buyer, to authorize carriers to accept payment, and to create an auditable record for accounting, collections, and tax reporting.

Why having a clear Business COD Document matters

A well‑constructed COD document reduces disputes, clarifies payment obligations at delivery, and creates a record for collections and tax compliance. It protects both seller and carrier by documenting conditions under which goods are accepted or returned.

Why having a clear Business COD Document matters

Who typically prepares and signs a Business COD Document

For legal and accounting purposes, signed COD documents should be retained with transactional records and cross‑referenced to invoices and shipping logs.

  • Merchants and wholesalers who require payment at receipt of goods, often for cashflow or credit control reasons.
  • Carriers and freight providers who need authorization to accept payment and to return unpaid shipments.
  • Accounts receivable or collections teams that rely on signed delivery records to escalate unpaid COD items.

Step-by-step: how to complete a Business COD Document

Follow these steps in order to prepare, present, and capture a valid COD agreement at delivery.

  • 01
    Prepare document: Populate seller, buyer, COD amount, payment method, and delivery terms before shipment.
  • 02
    Confirm payer identity: Verify consignee name and available payment method at delivery before releasing goods.
  • 03
    Collect payment: Receive and confirm payment per documented method and record receipt on the form.
  • 04
    Obtain signatures: Have the consignee sign and date the document; include carrier acknowledgement where required.

Essential sections to include in a professional Business COD Document

A robust COD document groups transactional details, payment terms, acceptance criteria, and evidentiary elements so both parties and carriers understand obligations and remedies.

Identification

Seller and buyer legal names, addresses, and contact details for billing and dispute resolution.

Payment terms

COD amount, acceptable payment methods, and any collection fees or surcharges applied at delivery.

Delivery specifics

Exact delivery location, date/time, shipment reference numbers, and carrier identification for chain‑of‑custody.

Acceptance conditions

Inspection window, defective goods return policy, or refusal criteria for the consignee at delivery.

Signatures and attestations

Consignee signature, printed name, date, and carrier acknowledgement to validate acceptance and payment.

Recordkeeping notes

Fields for invoice number, internal reference, and storage location to support audits and collections.

Required data elements for validity and processing

Business Name: Full legal name
Contact Address: Street, city, state, ZIP
COD Amount: Numeric dollars
Payment Method: Cash/check/card type
Invoice Number: Unique reference
Signer Identity: Printed name and title

Common risks and legal consequences of incomplete COD documents

Delayed payment: Hampers cash flow; increases collection costs
Disputed delivery: Absence of signature undermines proof of receipt
Tax reporting errors: Incorrect payer info may trigger IRS backup withholding
Carrier liability: Improper authorization exposes carrier to claims
Returned goods cost: Seller bears transport and restocking fees
Contract enforceability: Missing terms can weaken breach remedies

Typical COD workflow from order to archived record

A clear operational workflow ensures timely collection, carrier authorization, and retention for accounting and dispute resolution.

  • Order and invoice: Create invoice and mark shipment as COD in systems.
  • Carrier pickup: Attach COD document and instruct carrier on payment acceptance.
  • Delivery and payment: Carrier collects payment and obtains consignee signature.
  • Record and reconcile: Return signed form to accounts receivable and reconcile payment.

Online configuration checklist for COD processing

When setting up an online COD workflow, configure authentication, payment capture, notifications, and retention settings to match your operations.

Field Configuration
Authentication level Email link, SMS code, or stronger verification
Payment integration Enable card reader or payment link for onsite collection
Notifications Send receipts and delivery confirmations automatically
Retention policy Set storage duration and export formats

Technical requirements for eCompletion and eSubmission

Ensure the selected platform provides an audit trail and retention controls that meet your legal and accounting requirements.

  • File formats: PDF and DOCX are standard
  • Payment connectors: Supports major gateways and card processing
  • Integrations: CRM and ERP connectors available

Timelines and typical processing expectations for COD transactions

Track key deadlines from shipment creation through reconciliation to reduce disputes and avoid chargebacks or collection delays.

Shipment to delivery:

Same‑day to several days depending on carrier

Payment collection:

Collected at time of delivery; record immediately

Reconciliation:

Accounts reconcile within 24–72 hours post‑delivery

Dispute window:

Establish internal claim deadlines (commonly 7–30 days)

Return handling:

Process returns per documented acceptance terms

Practical tips to reduce errors and disputes with COD documents

Implement these practices to improve accuracy, speed collections, and reduce operational friction when using COD forms.

Standardize template fields
Use a single approved template with required fields and validation to prevent missing or inconsistent payer information during processing.
Verify identity at delivery
Ask carriers to check photo ID and confirm the consignee name matches the document to reduce fraudulent claims and misdeliveries.
Record payment details
Document payment method, amount received, and any change given; attach or scan receipts as part of the transaction record.
Retain signed proof
Archive signed COD forms with invoices and shipping logs for at least the minimum retention period required by tax or industry rules.

eSignature vendor comparison for handling Business COD Documents

Compare key features and starting prices for common eSignature providers used to collect signatures and record payment acceptance. signNow is listed first for consistent comparison.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently asked questions and answers about Business COD Documents

Answers to common issues encountered when preparing, presenting, and storing COD documentation for business transactions.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users