Governance
Clear roles, escalation paths, and authority lines for activating the plan, assigning incident commanders, and approving recovery actions; includes contact rosters and alternates.
A Business Continuity Plan COR reduces downtime risk, documents decision-making authority, and demonstrates preparedness for partners or regulators. It establishes repeatable recovery steps and evidentiary records for audits and contractual compliance.
Primary users include continuity managers, IT leaders, compliance officers, and senior operations staff who must plan, test, and report continuity capabilities.
The plan is also shared with external stakeholders—insurers, key vendors, and certain regulators—where contractual or statutory obligations require documented continuity measures.
Clear roles, escalation paths, and authority lines for activating the plan, assigning incident commanders, and approving recovery actions; includes contact rosters and alternates.
Business impact analysis with prioritized functions, recovery time objectives (RTOs) and recovery point objectives (RPOs), plus quantification of operational and financial impact per downtime scenario.
Step-by-step technical and operational procedures for restoring systems, data, facilities, and services, including failover instructions, handoffs, and acceptance criteria for service restoration.
Prewritten internal and external notification templates, stakeholder contact lists, escalation thresholds, and media messaging protocols to ensure consistent and auditable communications.
Supplier and vendor continuity requirements, alternate sourcing, dependency maps, and contractual continuity clauses required by the COR to meet partner or customer obligations.
Scheduled tabletop and live tests, after-action reports, corrective-action tracking, and retained artifacts that demonstrate compliance and readiness during audits or contract reviews.
| Field | Configuration |
|---|---|
| Version Control | Enable automatic version numbering and retain prior versions as read-only PDF files. |
| Sequential Approval | Route to reviewers in order: technical > legal > executive; require each to approve before final signature. |
| Signer Authentication | Use email + SMS code or stronger authentication for executive signers to ensure attribution. |
| Audit Trail | Capture timestamps, IP addresses, and signer identity for every action in the workflow. |
Choose a signing platform that preserves audit trails, supports required authentication, and integrates with your records systems.
Ensure the chosen system can export immutable signed PDFs, preserve metadata for audits, and meet applicable compliance requirements such as HIPAA or 21 CFR Part 11 when relevant.
Full plan review and executive sign-off at least once every 12 months.
Tabletop exercises at least biannually; live recovery tests annually where feasible.
Update the plan within 60 days after any activation to capture lessons learned.
Reassess critical vendors and their continuity evidence annually or on contract renewal.
Publish each approved version with effective date and maintain a revision log.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies | Varies | Varies |