Decision Criteria
Clear, testable statements of the conditions that trigger a specific outcome. Use measurable thresholds and enumerated options rather than vague language.
A clear template reduces ambiguity, enforces consistent criteria across stakeholders, and creates an auditable record of who approved what and why.
The template aligns decision makers, operators, and auditors by documenting criteria, inputs, and sign-off rules in one place.
Usually the functional leader (head of product, ops, or risk) responsible for defining criteria, maintaining the logic, and approving updates. They own operational outcomes and periodic reviews.
General counsel or compliance lead who verifies that decision rules and escalation paths satisfy statutory and contractual requirements and documents the legal rationale for audit trails.
Clear, testable statements of the conditions that trigger a specific outcome. Use measurable thresholds and enumerated options rather than vague language.
List required data elements, accepted formats, authoritative sources, and update frequency so the same inputs produce consistent results.
Ordered rules or decision tree logic that maps inputs to outcomes; include fallbacks, exceptions, and precedence rules to avoid conflicts.
Who must review and sign at each threshold (roles, not people), plus escalation paths and time windows for approvals.
A changelog with effective dates, author, reviewer, and summary of changes. Maintain prior versions for audit and rollback capability.
Record of actions, timestamps, signer identity, and evidence (comments, attachments) to demonstrate intent and attribution for each decision.
| Field | Configuration |
|---|---|
| Decision Title | Required text field; unique index enabled |
| Effective Date | Date picker; MM/DD/YYYY validation |
| Approval Sequence | Role-based routing; parallel or serial options |
| Attachments | Accept PDF, DOCX, CSV; maximum 25 MB |
Ensure the chosen tools provide tamper-evident storage, time-stamps, and an accessible audit trail for compliance and audits.
Target within 5 business days of request
Allow 7 business days for comments
Allow up to 10 business days for complex issues
Sign-off expected within 15 business days
Annual review recommended or sooner with material change
Author records criteria and data sources for review.
Stakeholders validate assumptions, coverage, and impacts.
Legal confirms enforceability and flags issues.
Effective version is published and monitoring begins.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (bulk send available) | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes (BAA available) | Yes | No | No |