Signature not accepted

Confirm signer demonstrated intent and consent to use electronic records. For consumer-facing transactions, ensure ESIGN consumer disclosure and ability to access electronic records were provided.

Name mismatch on signatures

If legal names differ from signer display names, update the Full Legal Name field. Mismatched names can complicate tax reporting and may trigger backup withholding.

Missing witness or notary

Verify state-specific notarization and witness rules before execution. Some documents require in-person notary or RON with identity proofing and recorded A/V sessions.

Signer cannot open document

Confirm file format compatibility (PDF or DOCX), mobile access, and that the platform's link or email was not blocked by spam filters.

Audit trail incomplete

Ensure the signing workflow captured timestamps, IP addresses, and authentication steps. Use platform settings that record and retain the certificate of completion.

Which eSign plan to use

Match plan features to needs: bulk send or kiosk mode requires higher tiers, while occasional signing can use entry-level plans or a site license for per-signature billing.

Business Deliverable

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS DELIVERABLE AGREEMENT

This Business Deliverable Agreement ("Agreement") is entered into as of by and between:

Service Provider Name: Address:

Client Name: Address:

WHEREAS

WHEREAS, Service Provider is engaged in the business of developing, producing, and delivering professional business deliverables and related services; and

WHEREAS, Client desires to procure certain deliverables from Service Provider and Provider agrees to deliver such work under the terms and conditions set forth herein; and

WHEREAS, the parties intend that the deliverables, acceptance criteria, payment, confidentiality and timelines be governed by this Agreement.

SCOPE OF WORK

Service Provider shall perform the following services and provide the deliverables described below in accordance with the specifications, milestones, and acceptance criteria set forth in this Agreement:

Detailed Scope of Work Deliverable Acceptance Criteria

Acceptance Period (days after delivery): Final Acceptance Date (if applicable):

PAYMENT TERMS

Client shall pay Service Provider for the deliverables in accordance with the terms below. All payments shall be in lawful currency and are exclusive of taxes unless otherwise stated.

Total Contract Amount Payment Schedule and Milestones Late Payment Fee

Invoices issued by Service Provider are due within days of receipt unless otherwise specified in a milestone invoice.

TERM AND TERMINATION

This Agreement commences on the Start Date and continues until the End Date or until earlier termination as provided herein.

Start Date: End Date:

Termination Notice Period

Either party may terminate this Agreement for cause if the other party materially breaches any provision and fails to cure within the notice period set forth above. Termination for convenience by either party requires written notice in accordance with the notice period.

CONFIDENTIALITY

Each party acknowledges that in the course of performance it may receive Confidential Information of the other party. "Confidential Information" means non-public information disclosed in connection with this Agreement, including business, technical, financial, and marketing information, but excludes information that is (a) already known without restriction, (b) becomes publicly known without breach, (c) rightfully received from a third party without restriction, or (d) independently developed without use of the other party's Confidential Information.

Receiving party shall protect Confidential Information using at least the same degree of care it uses to protect its own confidential information, and shall not use or disclose such information except as necessary to perform under this Agreement or as required by law (provided notice is given to allow the other party to seek protective measures).

Is nondisclosure required beyond the term of this Agreement?

Yes, confidentiality obligations survive termination for years.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in that state for disputes arising out of this Agreement.

ENTIRE AGREEMENT

This Agreement, including any exhibits or attachments expressly incorporated herein, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, proposals, negotiations, and communications, whether written or oral. Any amendment or modification must be in writing and signed by authorized representatives of both parties.

LIMITATION OF LIABILITY

Except for liability arising from gross negligence, willful misconduct, or breach of confidentiality, neither party shall be liable to the other for consequential, incidental, special, or punitive damages. The aggregate liability of either party for any claim arising out of this Agreement shall not exceed the total amounts actually paid by Client to Service Provider under this Agreement during the twelve (12) months preceding the claim.

MISCELLANEOUS

Notices under this Agreement shall be in writing and delivered to the addresses set forth above or to such other address as a party designates by written notice to the other. Failure to enforce any provision shall not constitute a waiver of future enforcement. If any provision is held invalid, the remainder shall continue in full force and effect.

Service Provider:

By:

Date:

Client:

By:

Date:

What a Business Deliverable is and when it matters

A Business Deliverable is a documented output that describes work to be produced, acceptance criteria, delivery dates, and payment or performance terms between parties. It can take the form of a scope-of-work, project milestone schedule, technical deliverable list, or handoff package. In commercial settings it provides clarity on responsibilities, reduces disputes, and creates a wired record for approvals. When executed and retained properly, a Business Deliverable signed electronically meets U.S. legal standards for enforceability under ESIGN and state electronic transaction laws such as UETA.

Why a clear Business Deliverable reduces friction

A well-prepared Business Deliverable sets expectations, defines acceptance criteria, and creates a record that supports billing and performance reviews. Clear deliverables help teams avoid rework, accelerate approvals, and preserve evidence for disputes or audits.

Typical roles that create, approve, or receive deliverables

Organizations across functions produce Business Deliverables: project managers define scope, legal or procurement teams review terms, and clients or internal stakeholders accept completed work before payment or closure.

Project managers and PMOs who track milestones, owners, and acceptance dates for each deliverable.
Legal, procurement, and contracts teams who review liability, payment terms, and governing law clauses.
Clients, vendors, and external reviewers who confirm completion and authorize final payment or release.

Different industries emphasize different elements — technical specs in engineering, HIPAA protections in healthcare, and lien waivers in construction — so parties should adapt the document to sector norms.

Essential components every Business Deliverable should include

A concise, well-structured Business Deliverable reduces ambiguity. The following components form a practical checklist to include in most deliverable documents.

Title & Scope

A short title plus a precise scope section that limits interpretation and lists the boundaries of the work or product to be delivered.

Deliverable List

Itemized deliverables with version numbers, file formats, and acceptance criteria for each item to prevent disputes over completeness.

Timeline & Milestones

Concrete dates and milestone checkpoints, including who is responsible and how partial deliveries are handled.

Acceptance Criteria

Measurable tests or inspection steps describing how the recipient will confirm the deliverable meets requirements.

Payment & Consideration

Precise payment amounts, invoicing schedule, and conditions for withholding or release tied to acceptance.

Signatures & Approvals

Designated signers, signature blocks, effective date, and any witness or notarization requirements that apply.

Step-by-step: create, approve, and finalize a Business Deliverable

Follow these practical steps to prepare and close a deliverable with a clear record of approvals and dates.

01

Draft Document: Assemble title, scope, deliverable list, timeline, and payment terms.
02

Populate Fields: Complete all required fields and attach supporting exhibits or specifications.
03

Review and Revise: Circulate for legal, procurement, and stakeholder review; document changes.
04

Sign and Distribute: Execute signatures, capture audit trail, and deliver final copies to all parties.

Typical digital workflow settings for Business Deliverables

Configure a repeatable workflow so every deliverable follows the same approval and retention path.

Setting	Configuration
Template name	Project-Deliverable or Master-SOW template
Signer order	Sequential or parallel routing based on approvals
Authentication	Email link, SMS code, or stronger KBA as required
Storage folder	Cloud archive mapped to project or contract ID

How the delivery and submission process typically flows

A simple four-step flow clarifies who does what and when.

Prepare: Author drafts the deliverable and attaches exhibits
Assign: Assign signers, reviewers, and set deadlines
Sign: Parties authenticate and sign; system captures audit trail
Archive: Store executed copy with certificate and version history

Technical considerations for electronic completion and submission

Ensure the chosen platform supports required formats, authentication strength, and integrations before sending deliverables for signature.

Supported formats: PDF, DOCX, and standard editable formats
Integrations: Salesforce, Microsoft 365, NetSuite, Google Workspace
Auth methods: Email link, SMS code, or two-factor options

Common deadlines and timing expectations for deliverables

Set clear calendar and review timelines so acceptance and invoicing proceed without delay.

Delivery Date:

Date when deliverable must be available to the recipient

Acceptance Period:

Typical window: 5–30 business days to inspect and accept

Cure Period:

Time allowed to correct defects after rejection

Payment Due:

Net payment term tied to acceptance or invoice date

Record Retention:

Retain final executed deliverable as required by policy

Common preparation mistakes to avoid

Vague acceptance criteria that lead to subjective approval and extended disputes between parties.
Missing or mismatched legal names, causing tax reporting errors or enforceability questions.
Forgetting to set authentication or consent, which can weaken legal proof of signature intent.
Failing to attach required exhibits, leaving reviewers uncertain whether deliverable obligations were met.

Consequences of errors or incomplete Business Deliverables

Payment delays: Late or withheld payments due to unmet acceptance criteria

Contract disputes: Disagreements on scope or deliverable versions

Tax exposure: Incorrect payer/recipient names can trigger backup withholding

Regulatory fines: HIPAA or other breaches cause civil penalties

Enforceability issues: Unsigned or improperly signed documents may lack legal effect

Data loss: Insufficient retention leads to missing evidence in audits

eSignature vendor comparison for signing Business Deliverables

Cost and feature differences matter when choosing an eSignature provider for high-volume or regulated deliverables. signNow is listed first for easy comparison.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	7-day free trial	Varies by vendor	Varies by vendor	Varies by vendor	Varies by vendor
Bulk Send	Yes	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes	Yes	Yes	No	No
Envelope Cap	No cap	100 envelopes/user/year	Varies by plan	Varies by plan	Varies by plan

Frequently asked questions and quick solutions

Answers to common issues encountered when preparing, signing, or storing Business Deliverables.

Need help? Contact support

Signature not accepted
Confirm signer demonstrated intent and consent to use electronic records. For consumer-facing transactions, ensure ESIGN consumer disclosure and ability to access electronic records were provided.
Name mismatch on signatures
If legal names differ from signer display names, update the Full Legal Name field. Mismatched names can complicate tax reporting and may trigger backup withholding.
Missing witness or notary
Verify state-specific notarization and witness rules before execution. Some documents require in-person notary or RON with identity proofing and recorded A/V sessions.
Signer cannot open document
Confirm file format compatibility (PDF or DOCX), mobile access, and that the platform's link or email was not blocked by spam filters.
Audit trail incomplete
Ensure the signing workflow captured timestamps, IP addresses, and authentication steps. Use platform settings that record and retain the certificate of completion.
Which eSign plan to use
Match plan features to needs: bulk send or kiosk mode requires higher tiers, while occasional signing can use entry-level plans or a site license for per-signature billing.

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