Company Details
Legal entity name, EIN, primary AR contact and billing address. Needed for identity verification and matching to tax and banking records during diligence.
Using a Business DSO Questionnaire standardizes receivables data, reduces follow-up, and supports consistent credit and collection decisions. When completed electronically, e-signatures are legally enforceable under the ESIGN Act (15 U.S.C. §7001) and UETA where adopted; confirm any consumer-facing disclosure requirements under 15 U.S.C. §7001(c).
Multiple parties may complete or sign portions of the questionnaire; coordinate ownership to avoid duplication and ensure timely responses.
Legal entity name, EIN, primary AR contact and billing address. Needed for identity verification and matching to tax and banking records during diligence.
Standard invoice terms, billing frequency, electronic invoice adoption, and late-fee policies. This explains contract-to-cash timing and revenue recognition triggers.
Current AR balance broken into aging buckets (0–30, 31–60, 61–90, 90+), top customer balances, and any concentration risks by customer or industry.
Credit approval thresholds, collections escalation, dispute resolution processes, and any factoring or repurchase arrangements affecting collectible balances.
Accepted payment types (ACH, wire, check, card), remittance instructions, and reconciliation processes that influence speed of cash application.
Required attachments such as sample invoices, aging report, contract excerpts, and lockbox statements to substantiate questionnaire responses during review.
| Field | Configuration |
|---|---|
| Required Fields | Mark EIN, AR contact, and aging as mandatory. |
| Conditional Logic | Show dispute details if aging shows balances >90 days. |
| Signer Authentication | Use email + SMS OTP or stronger KBA if available. |
| Notifications | Auto-notify AR and requester on completion. |
Ensure the chosen solution produces a tamper-evident signed file and retains an auditable certificate of completion for regulatory or lender review.
Ask for the questionnaire during initial underwriting or onboarding.
Recommend return within 7 business days of request.
Allow 10–14 business days for internal validation and follow-up.
Refresh key fields quarterly for ongoing monitoring.
Keep records per IRS and applicable industry rules.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |