Business Email Management Quote

Business Email Management Quote

Provider:     Client:

Provider Address:

Client Address:

Recitals

WHEREAS, Provider is engaged in the business of managing corporate and commercial email operations, including account administration, filtering, retention, and user support; and

WHEREAS, Client desires to obtain email management services for the email domains and mailboxes identified in this Quote and Provider agrees to provide such services under the terms and conditions set forth herein; and

WHEREAS, this Quote, when executed by both parties, will serve as the controlling statement of work and payment terms incorporated into the General Business Agreement between the parties.

Scope of Work

Provider will perform the services described below for Client. Services include administration, security filtering, backup and retention, mailbox provisioning, support, and reporting. Specific deliverables, performance standards, and exclusions are described in the Scope of Work field.

Deliverables and Service Levels

Number of mailboxes covered:     Response SLA (initial response):

Archiving & retention policy:

Payment Terms

The parties agree to the following fees and schedule:

Billing cycle:     Payment due within: days of invoice

Late fee: per month on overdue balances.

Taxes and expenses: Client is responsible for all applicable taxes and any pre-approved travel or third-party expenses incurred by Provider. Pre-approved expenses require Client prior written consent where individual items exceed .

Term and Termination

Term start date:     Initial term end date:

Either party may terminate for convenience upon days’ prior written notice. Termination for cause is permitted where a material breach is not cured within 15 days after written notice. Upon termination, Provider will invoice Client for work performed through the termination date and Client shall pay all undisputed amounts within the agreed payment terms.

Confidentiality

Each party acknowledges that in the course of performance it may receive Confidential Information of the other party. "Confidential Information" includes non-public business, technical, customer, and operational information. The receiving party shall (a) use Confidential Information only to perform obligations under this Quote; (b) restrict disclosure to employees and contractors with a need to know; and (c) exercise at least the same degree of care to protect Confidential Information as it uses to protect its own confidential information, but no less than a reasonable standard of care. Confidential Information does not include information that is or becomes publicly available without breach, is already known by the receiving party, is rightfully received from a third party, or is independently developed.

Limits of Liability

Provider’s liability for any claim under or relating to this Quote shall be limited to direct damages not to exceed the total fees paid by Client to Provider under this Quote in the twelve (12) months preceding the claim. Neither party shall be liable for incidental, consequential, or punitive damages. This limitation does not apply to liability resulting from gross negligence, willful misconduct, or breach of confidentiality obligations.

Governing Law

This Quote and any dispute arising out of or related to it shall be governed by and construed in accordance with the laws of the state of , without regard to conflict of laws principles.

Entire Agreement

This Quote, together with any incorporated statements of work or attachments, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, proposals, and communications, whether written or oral. No amendment or modification of this Quote will be effective unless in writing and signed by authorized representatives of both parties.

Quote Validity

This Quote is valid until . Fees and availability are subject to change after this date.

Acceptance

By signing below, the undersigned represent and warrant that they are authorized to bind their respective parties to this Quote and agree to the Scope of Work, Payment Terms, and other terms set forth herein.

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