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Business Improvement Form

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BUSINESS IMPROVEMENT FORM

This Business Improvement Form (the "Agreement") is entered into by and between Client Name: and Service Provider Name: .

RECITALS

WHEREAS, the Client seeks to improve certain business processes, facilities, or services as described in this Agreement to enhance operational efficiency, revenue generation, or customer experience; and

WHEREAS, the Service Provider represents that it has the requisite experience, personnel, and technical ability to perform the improvements described in the Scope of Work; and

WHEREAS, the parties desire to set forth the terms and conditions under which such improvements will be performed, paid for, and accepted.

PARTIES AND CONTACT INFORMATION

SCOPE OF WORK

The Service Provider shall perform the improvements, deliverables, and services described in this Scope of Work. The Scope of Work shall include deliverable descriptions, milestones, acceptance criteria, and any materials or equipment to be supplied by the Client.

PAYMENT TERMS

The Client shall pay the Service Provider for the performance of the Scope of Work in accordance with the amounts and schedule set forth below. All amounts are payable in lawful funds of the United States unless otherwise agreed in writing.

Unless otherwise stated, invoices are due within the number of days specified in the Payment Schedule. Overdue amounts shall accrue interest as set forth in the Late Payment Fee and the Client is responsible for reasonable collection costs.

TERM AND TERMINATION

This Agreement commences on Start Date: and continues until End Date: unless earlier terminated in accordance with this section.

Either party may terminate this Agreement for material breach if the breaching party fails to cure such breach within the Notice Period following written notice. Termination for convenience by either party requires the providing of the Notice Period.

CONFIDENTIALITY

Each party acknowledges that in the course of performance it may receive Confidential Information of the other party. "Confidential Information" means non-public information that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. The receiving party will: (a) hold Confidential Information in confidence using reasonable care; (b) use Confidential Information solely to perform obligations under this Agreement; and (c) not disclose Confidential Information to third parties except to those representatives with a need to know and bound by comparable confidentiality obligations.

The obligations of confidentiality do not apply to information that: (i) is or becomes publicly available without breach; (ii) is independently developed without use of the other party's Confidential Information; (iii) is known to the receiving party prior to disclosure; or (iv) is required to be disclosed by law, provided the disclosing party is given prompt notice and reasonable assistance to seek protective measures.

I acknowledge and accept the Confidentiality obligations set forth above.

LIMITED WARRANTIES AND INDEMNIFICATION

The Service Provider warrants that services shall be performed in a professional manner consistent with industry standards. Except as expressly stated, all other warranties are disclaimed to the fullest extent permitted by law. Each party agrees to indemnify and hold harmless the other party from third-party claims arising from the indemnifying party's breach, gross negligence, or willful misconduct in performing this Agreement.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to its conflicts of law principles.

ENTIRE AGREEMENT

This Agreement, including all Exhibits and Schedules attached hereto and any written amendments executed by both parties, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous understandings, agreements, negotiations and discussions, whether oral or written.

MODIFICATION AND WAIVER

No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and signed by authorized representatives of both parties. No failure or delay by either party in exercising any right shall operate as a waiver.

APPROVALS AND ACCEPTANCE

Client Printed Name:

By:

Date:

Service Provider Printed Name:

By:

Date:

Enter text✕

What the Business Improvement Form Is and when it’s used

A Business Improvement Form documents proposed changes to processes, facilities, or operations with the goal of increasing efficiency, reducing cost, or improving quality. It records the proposer, a clear description of the improvement, estimated costs, expected benefits, implementation steps, and approval routing. Organizations use the form to standardize evaluation, capture authorization, and provide a traceable record for audits and post-implementation review. The form can be adapted for departments, vendor proposals, capital requests, or continuous improvement programs while preserving a clear decision history and accountability.

Why a structured Business Improvement Form matters

A standardized form reduces ambiguity, speeds approval, and creates a permanent record for compliance and performance measurement. It helps compare options objectively and documents authorization to commit resources.

Why a structured Business Improvement Form matters

Who typically completes or approves this form

The Business Improvement Form is used across functional roles to propose, review, and authorize operational changes.

  • Operations managers and process owners who identify inefficiencies and draft the improvement proposal for review.
  • Finance or budget controllers who evaluate cost estimates, ROI, and approve funds for implementation.
  • Quality assurance and compliance staff who assess impacts on standards, regulatory obligations, and documentation needs.

Use role-based routing so each stakeholder receives the right review and approval fields in sequence.

Typical signers and their responsibilities

Small Business Owner

Makes final funding decisions, signs approvals for capital or operational changes, and may track project outcomes for tax or financial reporting purposes. Responsible for ensuring proposals align with company policy and budget constraints.

Quality Manager

Reviews proposed changes for process impact, compliance with internal standards, and regulatory requirements. Documents risk mitigation steps and signs to confirm quality validation before implementation.

Core sections every Business Improvement Form should include

A professional form groups information for decision-making: proposer identity, description, impact analysis, cost estimate, implementation plan, and approvals. Clear labels and required fields reduce back-and-forth and speed processing.

Proposer

Name, department, contact, and date of the proposal.

Description

Concise statement of the problem and the proposed improvement.

Impact Analysis

Operational, financial, compliance, and customer impacts summarized.

Cost Estimate

Line-item or lump-sum cost with assumptions and vendor quotes.

Implementation Plan

Timeline, milestones, responsible parties, and resource needs.

Approvals

Role-based signature blocks with dates and optional conditions.

Step-by-step: complete and route the form

Follow this sequence to prepare, validate, and submit a Business Improvement Form for efficient review and approval.

  • 01
    Draft the proposal: Complete required fields with concise facts and cost details.
  • 02
    Attach support: Add vendor quotes, diagrams, or ROI spreadsheets for reviewers.
  • 03
    Route for review: Send to finance, quality, and department leads in order.
  • 04
    Obtain approvals: Collect signatures and record the approval date.

Typical digital workflow settings for online forms

Configure the workflow to match your organizational routing, authentication, and notification needs.

Field Configuration
Routing order Sequential reviewers with conditional branching
Authentication Email link by default; SMS or KBA for higher assurance
Notifications Automated email reminders at configurable intervals
Attachments Allow PDFs and spreadsheets, limit file size per policy

Online submission and approval—high-level flow

A clear, predictable flow reduces review time and creates an auditable trail for each improvement request.

  • Submitter fills form: Completes fields and uploads supporting documents.
  • Pre-review validation: Automated checks for missing fields and format errors.
  • Reviewer approval: Finance and quality review with comments or sign-off.
  • Final authorization: Executive or owner signs; implementation begins.

Distribution channels and integration considerations

Choose channels that preserve audit trails and support required authentication.

  • Email and links: Guest signer links and secure emails
  • ERP integration: Push approved items to NetSuite or Oracle
  • Cloud storage: Archive PDFs in Box or Google Drive

Security and compliance features to require

Encryption: AES-256 at rest
Transport: TLS 1.2/1.3 in transit
Audit trail: Tamper-evident logs
HIPAA support: BAA available
Access control: Role-based permissions
Compliance: SOC 2 and ISO 27001

Common mistakes to avoid when preparing the form

  • Submitting incomplete cost estimates without evidence, which delays approvals and forces repeated revisions by reviewers.
  • Using vague language for the proposed change, preventing evaluators from assessing feasibility or calculating expected benefits.
  • Failing to route to required reviewers (finance, quality, compliance), which may invalidate approvals or create audit findings.
  • Not attaching supporting documentation such as vendor quotes, diagrams, or ROI calculations, resulting in longer review cycles.

Risks and potential consequences of a flawed submission

Project delays: Approvals stalled
Budget overruns: Unexpected costs
Compliance gaps: Regulatory exposure
Contract disputes: Vendor or stakeholder claims
Audit findings: Recordkeeping issues
Reputational harm: Customer or partner risk

Typical timelines and review deadlines

Set clear deadlines for each review stage to manage expectations and to trigger automated reminders during the approval lifecycle.

Initial submission due:

Submit proposal at least 10 business days before planned implementation

Finance review window:

Allow 5 business days for budget evaluation and comments

Quality review window:

Allow 3 business days for technical assessment

Executive approval:

Target 7 business days depending on escalation

Implementation start:

Begin within agreed timeline or after formal sign-off

Comparison of eSignature providers for Business Improvement Form workflows

Pricing and feature availability vary by plan and billing model; place the selected provider first and verify plan details directly with each vendor.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial, no credit card Free tier varies Trial available Trial available Trial available
Bulk Send Yes (Business Premium) Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes (BAA) Yes (BAA) Yes (BAA) No No
Envelope Cap No envelope cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Practical examples of Business Improvement Form use

The case examples below show common scenarios where a structured form supported decision-making and created an auditable approval record.

Operational Efficiency Pilot

A manufacturing supervisor proposed a packaging line change to reduce cycle time by 12%

  • Benefit estimate: lower labor cost and fewer defects
  • The form included cost, timeline, and QA sign-off; approvals documented a phased pilot that validated savings before full rollout, minimizing capital exposure.

Vendor Consolidation Request

A procurement lead proposed consolidating two suppliers to reduce spend

  • Benefit estimate: 8% annual savings
  • Supporting quotes and contract terms were attached; finance approved contingent on supplier SLA terms, and the signed form became the record for the negotiation outcome.

Frequently asked questions about the Business Improvement Form

Answers to common questions about e-signing, notarization, signatory authority, corrections, retention, and dispute handling for this form.


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