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Business Memorandum of Agreement

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BUSINESS MEMORANDUM OF AGREEMENT

This Business Memorandum of Agreement (the Agreement) is made effective as of Effective Date: by and between the parties set forth below.

Parties

Recitals

WHEREAS, Party A is engaged in the business of providing professional goods and services related to the subject matter described herein; and

WHEREAS, Party B desires to engage Party A to perform certain services and deliverables under the terms set forth in this Agreement; and

WHEREAS, the parties desire to memorialize their mutual understanding, responsibilities, and payment obligations in this non-exclusive memorandum to govern their working relationship.

Scope of Work

Party A shall perform the services and deliver the work products described below. The scope is intended to be definite but may be amended in writing as set forth herein.

Payment Terms

In consideration for the services described in the Scope of Work, Party B shall pay Party A as follows:

All amounts due shall be payable within Payment Due Days: days of receipt of invoice. Party B shall be responsible for any reasonable collection costs, including attorney fees, for overdue sums.

Term and Termination

This Agreement shall commence on Start Date: and shall continue through End Date: unless earlier terminated in accordance with the provisions below.

Either party may terminate this Agreement for material breach if the breaching party fails to cure the breach within the notice period specified above after receiving written notice. Immediate termination is permitted for insolvency, bankruptcy, or unauthorized use of the other party’s confidential information.

Confidentiality

Each party shall hold in strict confidence and shall not disclose any Confidential Information of the other party. Confidential Information means non-public business, technical or financial information disclosed in any form. The receiving party shall use Confidential Information only for performance under this Agreement and shall protect such information with at least the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care.

Notwithstanding the foregoing, Confidential Information does not include information that (a) is or becomes publicly known through no breach of this Agreement, (b) is rightfully received from a third party without restriction, or (c) is independently developed without use of Confidential Information.

Indemnification and Limitation of Liability

Each party agrees to indemnify, defend and hold harmless the other party from and against claims, losses, damages and expenses arising from the indemnifying party’s gross negligence or willful misconduct in connection with this Agreement. Except for breaches of confidentiality or willful misconduct, neither party shall be liable to the other for consequential, incidental, or punitive damages, and aggregate direct liability shall be limited to the total amounts paid under this Agreement in the twelve (12) months preceding the claim.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to conflict of laws principles.

Entire Agreement; Amendments

This Agreement constitutes the entire understanding between the parties with respect to its subject matter and supersedes all prior or contemporaneous agreements and representations, whether written or oral. Any amendment or modification shall be effective only if in writing and signed by authorized representatives of both parties.

Additional Provisions

Assignment: Neither party may assign its rights or delegate its obligations under this Agreement without the prior written consent of the other party, except to an affiliate or in connection with a merger or sale of substantially all assets.

Severability: If any provision hereof is held invalid or unenforceable, the remainder of this Agreement shall remain in full force and effect.

Party A (Provider) Printed Name:

By:

Date:

Party B (Recipient) Printed Name:

By:

Date:

Enter text✕

What a Business Memorandum of Agreement Is and when to use it

A Business Memorandum of Agreement (MOA) is a written record that sets out the material terms a set of commercial parties have agreed to, such as scope of work, deliverables, timelines, payment terms, and allocation of responsibilities. It can serve as a binding contract when it contains offer, acceptance, and consideration, or as a nonbinding record of mutual intent depending on the language used. MOAs commonly include exhibits and schedules, define governing law, and specify the signature, execution, and notice procedures that determine enforceability.

Why a clear MOA matters for business relationships

A clear MOA reduces ambiguity about responsibilities, protects commercial expectations, and creates an evidentiary record for dispute resolution. Well-drafted MOAs speed onboarding, clarify payments and deliverables, and make later contract negotiations more efficient.

Why a clear MOA matters for business relationships

Who typically prepares and signs a Business Memorandum of Agreement

Several internal and external roles typically draft, review, or sign an MOA depending on organization size and transaction complexity.

  • Small business owners and founders who need a written record for partnerships, joint ventures, or supplier arrangements.
  • Legal and contracts teams that draft governing clauses, liability caps, and termination language for enforceability.
  • Procurement and operations managers responsible for schedules, deliverables, and acceptance criteria during execution.

Tailor the signatory and review process to match the commercial risk: higher-value or regulated deals should involve counsel and senior signatories.

Who should have signing authority

Company Officer

VP of Operations or a corporate officer usually signs when the MOA commits the company to ongoing obligations. The signer should be authorized in company bylaws or by board resolution and able to bind the business for the stated obligations.

Legal Counsel

General counsel or outside counsel typically reviews contractual risk and confirms that indemnities, limitation of liability, and governing law align with company policy before a corporate officer signs.

Core sections to include in a professional MOA

A practical MOA groups terms into clear sections so readers find obligations, timelines, and remedies quickly.

Parties

Identify each legal entity by full legal name, entity type, state of formation, and principal address to avoid ambiguity about who is bound.

Scope of Work

Describe services or deliverables precisely, include acceptance criteria, milestones, and any attached exhibits or SOWs that set technical or delivery standards.

Consideration

State payment amounts, schedule, invoicing rules, and any retainers or reimbursement mechanics — avoid vague phrases such as 'reasonable compensation'.

Term and Termination

Set effective and expiration dates, automatic renewal rules, termination for cause or convenience, notice procedures, and transition obligations on termination.

Liability and Indemnity

Define limits of liability, insurance requirements, and indemnity scope to address foreseeable third-party claims and allocation of financial risk.

Governing Law and Dispute Resolution

Specify the governing state law, forum selection, and whether disputes use mediation, arbitration, or court litigation to reduce forum uncertainty.

Step-by-step: completing and executing the MOA

Follow a structured sequence to minimize errors and ensure enforceability.

  • 01
    Draft: Record parties, scope, consideration, and key dates clearly.
  • 02
    Review: Have legal and finance review risk and payment terms.
  • 03
    Approve: Obtain internal approvals per corporate signing policy.
  • 04
    Execute: Collect signatures and preserve an executed copy for all parties.

How to configure an online MOA workflow

Configure the digital workflow to match your internal approval and signature processes.

Field Configuration
Signer Order Sequential or parallel signing order per approval matrix
Authentication Method Email link, SMS code, or knowledge-based authentication
Expiration and Reminders Set expiration days and automated reminder schedule
Attach Exhibits Attach SOWs, schedules, or appendices as separate files

Typical e-signature flow for a Business MOA

An electronic MOA follows predictable steps from upload through audit trail capture.

  • Upload Document: Upload final MOA PDF or DOCX to the signing service.
  • Place Fields: Add signature, initials, date, and optional conditional fields.
  • Send to Signers: Enter signer emails or generate secure links for each party.
  • Capture Audit Trail: The system records timestamps, IPs, and authentication events.

Technical requirements and supported formats

Use a platform that supports common file formats and modern authentication methods.

  • File Types: PDF, DOCX, and editable Excel are supported
  • Integrations: Connectors for CRM/ERP and cloud storage
  • Auth Methods: Email, SMS, and multi-factor authentication

Verify your chosen provider supports your required file types, retention, and authentication levels before finalizing workflows.

Common deadlines and timing expectations for an MOA

Track execution windows, notice periods, and milestone dates to avoid inadvertent breach or missed obligations.

Effective Date:

Date obligations begin; use MM/DD/YYYY format

Execution Deadline:

Specify a deadline to return signed MOA, often 7–30 days

Milestone Dates:

List deliverable due dates and acceptance windows

Notice Periods:

State required advance notice for termination or cure

Invoice Payment Terms:

Net 30, Net 45, or specified schedule for payment

Common mistakes to avoid when preparing an MOA

  • Using vague scope language that creates disagreement about deliverables and acceptance criteria.
  • Failing to identify the exact legal entity (DBA vs registered name), which can invalidate enforcement against the intended party.
  • Omitting termination and transition obligations, leaving parties uncertain about post-termination liabilities and deliverable handover.
  • Neglecting to set a governing law or dispute resolution clause, which increases litigation risk and complexity.

Practical risks if an MOA is incorrect or incomplete

Unenforceable Terms: Courts may refuse to enforce vague commitments
Contractual Breach: Damages and remedial payments may apply
Tax Consequences: Incorrect payment terms can trigger reporting errors
Regulatory Risk: Industry-specific rules (HIPAA, SEC) may be violated
Operational Delay: Ambiguous milestones cause missed deliveries
Reputational Harm: Disputes can degrade partner relationships

Comparing eSignature vendor pricing and core capabilities

Basic pricing and capability differences can affect per-document cost and compliance support for executing MOAs electronically.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes Yes
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Real-world examples of MOA use and outcomes

Two customer examples illustrate typical MOA use across small and mid-size organizations.

Optica Ventures LLC

Optica’s operations needed a simple, customer-friendly execution process that reduced friction.

  • The interface had to be easy for customers.
  • The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.

Martin Properties

A property management firm required fully compliant remote execution across devices for leases and service agreements.

  • Mobile and offline signing were essential on-site.
  • I can process and execute all of these documents online with 100% compliance and built-in security. Whether on mobile or working offline, I can get forms back to their necessary parties efficiently.

How to download, save, and archive an executed MOA

Preserve an immutable copy and supporting metadata when exporting executed agreements.

Signed PDF

Export a PDF/A copy with embedded audit trail and timestamp to preserve execution metadata and provide a single-file record for legal or regulatory review.

Native DOCX

Keep a native DOCX draft for editable internal records; avoid relying on a DOCX version as the primary executed record.

Audit Certificate

Download and store the platform-generated certificate of completion showing signer identity, IP, authentication method, and timestamp for evidentiary support.

Cloud Archive

Store executed records in a secure cloud repository with access controls and retention policies aligned with corporate recordkeeping rules.

Key milestones from first draft to stored execution copy

Track milestone deadlines to ensure a smooth handoff from negotiation to operational start.

01

Drafting Complete

Finalize terms and attach exhibits before circulation for review.

02

Internal Approval

Obtain signature authority approvals per corporate policy prior to external circulation.

03

Execution

Collect signatures, confirm dates, and capture audit trail evidence.

04

Archival

Export signed records and retention metadata, then store per policy.

Frequently asked questions about Business Memoranda of Agreement

Answers to common legal, execution, and practical questions when preparing or signing an MOA.


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