Service Scope
Defines HR, payroll, benefits, workers' compensation, and recruiting services provided by the PEO, plus any excluded tasks and service-level expectations.
A clear Business PEO Document allocates responsibilities for payroll taxes, benefits, and compliance, reduces administrative burden, and defines liability and data controls. It helps employers manage co-employment risk while centralizing HR processes and documentation for audits and regulatory reporting.
The Business PEO Document is completed by company representatives and PEO account teams to establish operational and legal terms before services begin.
Signatures are supplied by authorized signatories for each party, and the completed file is retained by both parties and often by payroll systems.
Defines HR, payroll, benefits, workers' compensation, and recruiting services provided by the PEO, plus any excluded tasks and service-level expectations.
Explains the allocation of employer responsibilities and legal status for payroll taxes, hiring/firing decisions, and statutory obligations between client and PEO.
Specifies fee structure (per-employee or percentage), billing frequency, reimbursement rules, and circumstances for fee adjustments or pass-through costs.
Details payroll tax withholding, tax-filing responsibilities, and how audit requests, tax assessments, and penalties are handled between parties.
Sets rules for employee data exchange, access controls, breach notification, and retention aligned with privacy obligations and applicable laws.
Describes notice periods, final accounting, employee transitions, record access, and continuing obligations after service termination.
| Field | Configuration |
|---|---|
| Authentication level | Email link or SMS code; use higher MFA for benefits authorizations |
| Notifications | Automatic reminders at 3, 7, and 14 days for unsigned items |
| Template settings | Pre-fill common fields and require attachments for employee roster |
| Storage integration | Save executed PDF to your document management system |
Confirm file formats, signer authentication methods, and destination systems before sending documents for signature.
January 31 each year
January 31 to recipients and IRS
April 15 (extension to Oct 15 with Form 4868)
Schedules vary by employer; follow IRS deposit rules
Follow plan-specific open enrollment windows
Sign initial engagement to start onboarding tasks
Client provides roster, tax IDs, and benefit information
PEO configures payroll, tax accounts, and benefits
First payroll processed and reconciliations completed
Optica deployed a PEO agreement to streamline new-client HR onboarding and payroll setup.
Xerox integrated PEO workflows with NetSuite for payroll and benefits administration.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |