Establishing secure connection…Loading editor…Preparing document…

Business Policy and Objectives

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS POLICY AND OBJECTIVES

Parties

RECITALS

WHEREAS, Primary Party is engaged in the business of managing commercial operations, establishing company-wide standards, and supervising third-party engagements for the delivery of services; and

WHEREAS, Counterparty has relevant experience, personnel, and resources to perform certain services described herein and agrees to adopt and adhere to the policies and objectives set forth in this document for the benefit of consistent operations and regulatory compliance; and

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained below, the parties agree to the policies, objectives, and terms set forth in this Business Policy and Objectives Agreement, effective as of Effective Date: .

Policy Statement

The parties agree to operate in a manner that promotes operational integrity, risk management, and continuous improvement. This Policy establishes mandatory requirements, duties, and measurable objectives that govern the performance of services, handling of confidential information, and reporting obligations. All activities performed by Counterparty on behalf of Primary Party shall conform to the standards and procedures stated herein and in any attached schedules.

Scope of Work

Objectives and Key Performance Indicators

Responsibilities

Payment Terms

Compensation for services performed under this Agreement shall be as follows.

Term and Termination

This Agreement commences on Start Date: and continues until End Date: unless earlier terminated in accordance with this section.

Either party may terminate this Agreement for material breach if the breaching party fails to cure the breach within the notice period specified above. Termination for convenience is permitted only if expressly stated in a signed amendment.

Confidentiality

Each party acknowledges that during the course of performance it may receive Confidential Information of the other party. "Confidential Information" means non-public information that is designated as confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure. The receiving party shall: (i) protect Confidential Information with at least the same degree of care used to protect its own confidential information, but no less than reasonable care; (ii) use Confidential Information solely for the purposes of performing obligations under this Agreement; and (iii) not disclose Confidential Information to third parties except as permitted by this Agreement or required by law.

Compliance and Enforcement

Counterparty will comply with all applicable laws, regulations and industry standards in performing the scope of work. Primary Party retains the right to audit performance, request documentation, and require corrective action where performance or compliance is deficient. Repeated failure to meet material obligations may be treated as an uncured material breach.

I acknowledge receipt of this Business Policy and Objectives and agree to abide by its terms.

Governing Law; Entire Agreement

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to conflict of law principles. This document, together with any attachments and schedules executed by the parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, and communications, whether oral or written.

Amendment

No amendment or modification of this Agreement shall be effective unless made in writing and signed by authorized representatives of both parties.

Severability

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect and the parties shall negotiate in good faith to replace the invalid provision with a valid provision that achieves, to the extent possible, the original intent of the parties.

Primary Party:

By:

Date:

Counterparty:

By:

Date:

Enter text✕

What a Business Policy and Objectives document is

A Business Policy and Objectives document records an organization’s formal rules, governance principles, strategic objectives, and responsibilities for a defined area of operations. It articulates scope, measurable goals, decision rights, escalation paths, and review cycles so managers and staff can apply consistent procedures. The document also notes required approvals, effective and review dates, and where signed originals or electronic records will be retained for audit and compliance purposes.

Why formalizing policy and objectives matters

A written policy clarifies expectations, reduces disputes, and supports regulatory compliance by documenting roles, controls, and review timelines. Clear objectives allow performance measurement and ensure consistent treatment across teams while providing evidence for auditors, regulators, and internal governance bodies.

Why formalizing policy and objectives matters

Who typically prepares and relies on this document

Once approved, the policy is distributed to affected employees, contractors, and third parties, and retained according to legal and internal retention policies.

  • Executive leadership and board committees responsible for governance and strategic alignment.
  • Legal and compliance teams drafting enforceable language and managing regulatory risk.
  • Human resources and operations implementing procedures and tracking acknowledgments.

Step-by-step: prepare, approve, and publish the policy

Follow a short, repeatable sequence to draft, review, approve, sign, and store the policy for operational use.

  • 01
    Draft: Create the policy text, objectives, scope, and roles with clear, measurable targets.
  • 02
    Review: Legal and compliance review for regulatory, contractual, and privacy concerns.
  • 03
    Approve: Obtain signatures from authorized approvers in defined order.
  • 04
    Publish: Distribute to staff, notify stakeholders, and record acknowledgments.

Essential components every policy should include

A professional Business Policy and Objectives document combines governance detail, measurable goals, and operational direction so teams can implement and auditors can verify compliance.

Purpose

A concise statement explaining the policy’s objective and the problem it addresses, linking to strategic goals where appropriate and providing context for decisions.

Scope

Defines covered activities, locations, systems, and personnel; clarifies exclusions to prevent misapplication and ensure consistent enforcement.

Objectives

List measurable targets (KPIs, deadlines, thresholds) to evaluate compliance and operational performance against the policy.

Roles

Identify accountable, responsible, consulted and informed roles (RACI) and the authority each role holds for approvals and exceptions.

Controls

Describe required controls, approvals, monitoring, and reporting mechanisms used to enforce the policy and demonstrate compliance.

Review and Change

State review frequency, amendment procedures, versioning, and how changes are communicated to stakeholders.

Required informational elements at a glance

Policy ID: Unique identifier
Effective Date: MM/DD/YYYY
Owner: Responsible department
Approver: Authorized signer
Version: Version number
Retention: Record retention rule

Configure online workflows for approvals and tracking

Set up routing, authentication, and storage options in your eSignature platform to match internal approval requirements.

Field Configuration
Template Name Use consistent naming, include policy ID
Approval Order Sequential or parallel as required
Authentication Email, SMS code, or advanced methods
Storage Location Designated secure archive

Digital signing and distribution considerations

Ensure the platform preserves tamper-evident copies and detailed audit logs to support internal audits, regulatory requests, and legal defensibility.

  • File formats: PDF, DOCX supported
  • Integrations: Connect with Google Workspace, Microsoft 365
  • Authentication: Email, SMS, or 2FA

Where to file, send, and submit finalized policies

Follow consistent routing so final signed policies are accessible to stakeholders and retained under the correct recordkeeping regime.

  • Internal Archive: Store signed originals in corporate policy repository with access controls.
  • Legal Department: Send copy for legal counsel retention and compliance tracking.
  • HR Distribution: Provide to HR for employee acknowledgment workflows when applicable.
  • External Filing: File with regulator only when rule requires public submission.

Common timelines and deadlines to track

Identify and record the policy’s key dates to meet internal governance and external compliance obligations.

Effective Date:

When the policy starts taking effect

Board Approval Due:

Date by which executive sign-off is required

Employee Acknowledgment:

Deadline for staff to sign or acknowledge policy

Review Cycle:

Next scheduled review date or interval

Public Posting:

Date for any externally required publication

Common preparation and implementation pitfalls

  • Ambiguous language that leaves responsibilities undefined and creates inconsistent application across teams and locations.
  • Failing to identify authorized signatories, which can render approvals invalid or delay enforcement.
  • Not linking objectives to measurable indicators, making it impossible to determine whether goals are met.
  • Poor version control and distribution that lead to multiple conflicting copies in use simultaneously.

Risks and consequences of inaccurate or missing policies

Regulatory Fines: Civil penalties possible
Contract Disputes: Increased litigation risk
Operational Failures: Process breakdowns and errors
Privacy Liability: HIPAA exposure for PHI
Tax Impacts: Incorrect reporting or withholding
Reputational Harm: Loss of stakeholder trust

Typical eSignature vendor comparison for policy approvals

Platform pricing and key capabilities vary. The table below shows starting prices and high-level capability differences; confirm vendor site for plan details and billing terms.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently asked questions and troubleshooting

Answers to common questions about legal validity, e-signature configuration, notarization, and recordkeeping when implementing a Business Policy and Objectives document.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users