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Business Practices Statement

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BUSINESS PRACTICES STATEMENT

Company Name:

Contact Phone:     Contact Email:

Recitals

WHEREAS, the Company conducts business activities involving the provision of goods and services described herein and requires a written statement of standard business practices to ensure consistent compliance with applicable laws and contractual obligations; and

WHEREAS, the Company represents and warrants that it maintains policies and procedures addressing conflicts of interest, anti-corruption, recordkeeping, and confidentiality and will disclose material matters affecting performance under contracts entered into with third parties; and

WHEREAS, this Business Practices Statement sets forth the Company’s representations, commitments, and certifications relating to conduct of business, compliance, and reporting obligations as required by counterparties and regulatory oversight.

Scope of Work

The Company will provide the following goods and/or services in accordance with applicable specifications, standards, and applicable laws. The parties intend that the description below reasonably define the services to be provided and the deliverables to be produced.

Payment Terms

Compensation for the Scope of Work shall be as follows. The Company certifies that the invoicing and payment procedures comply with customary commercial practices and applicable statutory requirements.

Term and Termination

This Statement is effective as of the Effective Date and continues in effect until the End Date unless earlier terminated in accordance with the terms below.

Effective Date:     End Date:

Either party may terminate for convenience upon written notice of days. Termination for material breach may be immediate if the breach is not cured within a commercially reasonable cure period where specified.

Confidentiality

The Company warrants that it will maintain as confidential all non-public information designated in writing as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Confidential information shall not be disclosed except (i) to employees, agents, or subcontractors with a need to know who are bound by confidentiality obligations at least as protective as those herein; (ii) as required by law or court order, provided the Company gives prompt notice to permit any available protective measures; or (iii) for purposes of performance of the Scope of Work.

Compliance and Representations

The Company represents and certifies that, to the best of its knowledge, it complies with all applicable laws, rules and regulations governing its business activities, including anti-corruption, export control, labor, tax, and environmental requirements. The Company will not offer, promise, give, or authorize the transfer of anything of value to improperly influence an official act or to secure an improper advantage.

Not debarred, suspended, or otherwise ineligible to participate in government procurement.

No undisclosed conflicts of interest exist with respect to current or prospective engagements.

Company maintains and enforces an anti-corruption policy that prohibits bribery and facilitation payments.

Records, Audit, and Insurance

The Company shall keep complete and accurate books and records reflecting all transactions and expenditures related to performance under this Statement for a period of at least three (3) years following final payment. Upon reasonable notice, the Company shall permit inspection and audit by authorized representatives of the counterparty or their designated auditor to verify compliance with payment, recordkeeping, and compliance obligations.

Subcontracting and Assignment

The Company may not assign or subcontract obligations that materially affect performance without the prior written consent of the counterparty, which consent shall not be unreasonably withheld. The Company remains responsible for the acts and omissions of subcontractors and must ensure subcontractor compliance with the obligations set forth herein.

Governing Law

This Statement shall be governed by and construed in accordance with the laws of the jurisdiction specified below, without regard to conflict of law principles.

Entire Agreement; Amendments

This Business Practices Statement constitutes the entire agreement between the parties with respect to the subject matter herein and supersedes all prior discussions and agreements. Any amendment or waiver must be in writing and signed by authorized representatives of both parties.

Notices

All notices required or permitted under this Statement shall be in writing and delivered to the contact information set forth below or to such other address as a party designates in writing.

Acknowledgment and Certification

The undersigned certifies that the information contained in this Business Practices Statement is true, complete, and accurate to the best of their knowledge, and that the Company will promptly notify the counterparty of any material change to the facts or circumstances set forth herein.

Company Printed Name:

By:

Date:

Counterparty Printed Name:

By:

Date:

Enter text✕

What a Business Practices Statement Is and why it matters

A Business Practices Statement is a formal written summary of an organization’s standard procedures, ethical expectations, and compliance commitments governing commercial conduct. It typically documents procurement rules, conflict-of-interest policies, recordkeeping practices, data handling standards, and escalation paths for suspected violations. Organizations use it internally to set consistent behavior for employees and externally to inform suppliers, partners, and regulators about expected practices. The statement provides a baseline for audits, vendor onboarding, and contractual representations, and can support risk management and regulatory compliance efforts across departments.

Why an explicit Business Practices Statement reduces organizational risk

A clear Business Practices Statement aligns expectations across employees, vendors, and contractors, reduces disputes, and supports regulatory compliance under frameworks such as the ESIGN Act (15 U.S.C. ch. 96) and state UETA laws. It provides a documented basis for internal controls and third-party reviews.

Why an explicit Business Practices Statement reduces organizational risk

Who prepares and who relies on a Business Practices Statement

Typical preparers include legal, compliance, procurement, HR, and operations teams who coordinate to reflect policy, regulation, and commercial practice.

External recipients often include vendors, auditors, lenders, and regulators who rely on the statement during due diligence and contract review.

Stepwise process to complete and approve the statement

Follow these sequential steps to draft, review, approve, and publish a Business Practices Statement with audit-ready records.

  • 01
    Draft: Compile policy text and required fields.
  • 02
    Legal Review: Confirm regulatory compliance and liability language.
  • 03
    Stakeholder Sign-off: Obtain approvals from affected departments.
  • 04
    Publish: Issue the statement with versioning and retention metadata.

How to update or amend the statement

Use a controlled amendment workflow so changes are tracked, approved, and communicated consistently.

01

Identify Need:

Document the reason for revision and affected sections.
02

Draft Amendment:

Prepare precise edits with effective dates.
03

Internal Review:

Circulate to legal and compliance for comment.
04

Approval:

Capture sign-off from authorized approvers.
05

Publish Update:

Issue new version and notify stakeholders.
06

Archive Prior Version:

Store old versions per retention policy.

Where to send the finalized statement and common routing patterns

Choose destinations and routing rules based on audience: internal records, vendor portals, regulatory filings, and contract appendices.

  • Internal Records: Store in document management with version control.
  • Vendor Onboarding: Attach to procurement profiles and SOWs.
  • Contract Exhibit: Include as an appendix to master agreements.
  • Regulatory Submission: Provide to regulators upon request or inspection.

Typical digital workflow settings to automate the process

Configure a repeatable workflow to reduce manual handoffs and preserve audit trails.

Field Configuration
Approval Sequence Define required approvers and order.
Signer Authentication Set email, SMS, or KBA as needed.
Notification Rules Assign reminder cadence and escalation.
Retention Tagging Apply retention metadata on completion.

Digital signing and technical prerequisites

Verify platform encryption, authentication, and integration capabilities before e-execution.

  • Integrations: Salesforce, NetSuite, Google Workspace
  • File Formats: PDF, DOCX, HTML supported
  • Authentication: Email, SMS, SSO options

Ensure the chosen platform captures timestamps, IP addresses, and audit trails compatible with ESIGN/UETA requirements.

Typical eSignature vendor comparison for executing Business Practices Statements

Comparison of common eSignature vendors on price and selected technical or compliance features relevant to executing formal policy documents.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Yes (Premium) Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Security and compliance controls to include or verify

Encryption: TLS 1.2/1.3; AES-256 at rest
Access Logs: Detailed audit trail retention
Certifications: SOC 2 Type II, ISO 27001
HIPAA Support: BAA available where required
21 CFR Part 11: Compliance for regulated records
Authentication: Email, SMS, SSO, multi-factor

Principal risks and penalties for inaccurate or missing statements

Contract Invalidity: Potential enforceability disputes
Regulatory Fines: Civil penalties or sanctions
1099 Penalties: $60–$330 per form
I-9 Violations: $281–$2,789 per violation
Backup Withholding: 24% tax withholding risk
Reputational Harm: Loss of trust and business

Common preparation mistakes to avoid

  • Using vague language about scope and responsibilities, which creates enforcement ambiguity and increases dispute risk if a third party challenges the policy.
  • Failing to name accountable owners and approval dates, leaving unclear who must act and when reviews or updates are required.
  • Omitting record retention instructions or version history, which complicates audits and weakens legal defensibility in regulatory reviews.
  • Relying on informal email acknowledgements instead of documented signatures and audit trails, reducing evidentiary weight in disputes.

Real-world examples of Business Practices Statement usage

These condensed examples show how organizations use a Business Practices Statement to standardize procedures and capture approvals.

Martin Properties — Tim Martin

The team adopted a written policy to close remote transactions consistently.

  • They used mobile-enabled signing for leases.
  • The statement reduced turnaround time and provided an auditable trail for tenant disputes and regulatory reviews, improving compliance without adding in-person processing steps.

BIS — Dan Rotelli

Leadership formalized procurement and vendor conduct standards to meet client expectations.

  • The document accompanied new vendor onboarding.
  • By attaching the statement to master services agreements and preserving signed records, the company strengthened contractual claims and streamlined vendor audits.

Practical tips for clear, enforceable Business Practices Statements

Adopt practices that reduce ambiguity, preserve evidence, and make adoption and review repeatable.

Be specific and measurable
Avoid open-ended terms. Use measurable SLAs, concrete contact points, and defined escalation timelines to minimize interpretation disputes.
Document approvals and versions
Capture approver name, title, date, and version number. Maintain a changelog to support audits and historical review.
Use standardized templates
Templates reduce drafting time and ensure consistent coverage of compliance elements such as conflicts, data handling, and reporting.
Preserve an immutable audit trail
Use platforms that record timestamps, signer attribution, and IP addresses to strengthen legal evidentiary weight.

Typical review and publication deadlines to include

Set recurring deadlines for review, publication, and mandatory employee acknowledgement to maintain currency and compliance.

Initial Publication Date:

Set and record effective MM/DD/YYYY

Annual Review:

Complete full policy review every 12 months

Immediate Amendment:

Amend within 30 days for regulatory changes

Employee Acknowledgement:

Require signed acknowledgement within 14 days

Retention Start:

Retention begins on effective date

Frequently asked questions about Business Practices Statements

Answers to common questions about scope, validity, signing, storage, and how to handle revisions.


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