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Business PSP Document

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BUSINESS PSP AGREEMENT

This Business PSP Agreement (the Agreement) is entered into as of by and between:

Provider Name:    Entity Type:

Provider Address:

Client Name:    Entity Type:

Client Address:

RECITALS

WHEREAS, Provider operates as a payment service provider offering payment processing, settlement, fraud monitoring, and related services to merchants and business customers; and

WHEREAS, Client desires to engage Provider to perform payment service processing and related support in accordance with the terms and conditions set forth in this Agreement; and

WHEREAS, the parties intend for Provider to comply with applicable card network rules, payment card industry data security standards and applicable law in the performance of services hereunder.

SCOPE OF WORK

Provider shall provide the services described above, including but not limited to transaction authorization, settlement facilitation, reconciliation reports, merchant onboarding support, and dispute and chargeback handling consistent with card network rules and applicable law.

PAYMENT TERMS

Fees: Client shall pay Provider the fees set forth below. Fee schedule:

Payment Schedule: Provider will invoice Client . Unless otherwise specified in writing, amounts invoiced are due within days of invoice date.

Late Payment: Overdue amounts shall accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. In addition to interest, Provider may suspend services for accounts with unpaid balances after days' written notice.

TERM AND TERMINATION

Term: The term of this Agreement begins on and shall continue until unless earlier terminated in accordance with this Agreement.

Termination for Convenience: Either party may terminate this Agreement without cause upon providing days' prior written notice to the other party.

Termination for Cause: Either party may terminate immediately if the other party materially breaches this Agreement and fails to cure such breach within days after written notice of the breach. Termination does not relieve Client of payment obligations for services rendered prior to termination.

CONFIDENTIALITY

Definition: "Confidential Information" means non-public information disclosed by either party to the other, whether orally, in writing, or electronically, that is designated as confidential or that a reasonable person would consider confidential given the nature of the information and the circumstances of disclosure, including transaction data, pricing, merchant lists, technical designs, security measures and business plans.

Obligations: Receiving party shall (a) maintain Confidential Information in strict confidence; (b) not use Confidential Information except to perform its obligations under this Agreement; and (c) restrict access to Confidential Information to employees, contractors or agents who have a need to know and are bound by confidentiality obligations no less restrictive than those herein.

Exceptions: Confidential Information does not include information that is or becomes publicly known through no breach of this Agreement, was rightfully known by the receiving party prior to disclosure, is independently developed without use of the disclosing party's Confidential Information, or is rightfully obtained from a third party without restriction.

Remedies and Survival: The parties acknowledge that breach of confidentiality may cause irreparable harm and monetary damages may be inadequate; therefore, injunctive relief is an available remedy in addition to any other remedies. Confidentiality obligations shall survive termination of this Agreement for a period of three (3) years, except for trade secrets which shall remain protected for as long as they qualify as trade secrets under applicable law.

DATA SECURITY AND COMPLIANCE

Provider shall implement and maintain commercially reasonable administrative, technical and physical safeguards designed to protect payment data and confidential information. Provider agrees to maintain compliance with applicable payment card industry standards and to notify Client without unreasonable delay upon discovery of a security breach affecting Client data. Provider's breach notification shall include reasonable detail regarding the nature of the incident and the corrective measures undertaken.

INDEMNIFICATION AND LIMITATION OF LIABILITY

Indemnification: Each party shall indemnify, defend and hold harmless the other party from and against third-party claims arising out of the indemnifying party's negligence, willful misconduct or breach of this Agreement. The indemnified party will give prompt written notice of any claim and permit the indemnifying party to control the defense and settlement of such claim, provided that the indemnifying party may not settle any claim that admits fault or imposes injunctive relief without the indemnified party's consent (which shall not be unreasonably withheld).

Limitation of Liability: Except for liability arising from gross negligence, willful misconduct, breach of confidentiality, or indemnification obligations, neither party shall be liable for special, exemplary, incidental, consequential or punitive damages, and each party's aggregate liability arising out of or related to this Agreement shall not exceed the fees paid by Client to Provider under this Agreement in the preceding twelve (12) months.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflict of laws principles. The parties submit to the exclusive jurisdiction of state and federal courts located in that State for disputes arising under this Agreement.

ENTIRE AGREEMENT

This Agreement, including all exhibits and appendices executed by the parties, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements, understandings, negotiations and discussions, whether oral or written. Any amendment or modification to this Agreement must be in writing and signed by authorized representatives of both parties.

MISCELLANEOUS

Assignment: Neither party may assign this Agreement without the prior written consent of the other party, except that Provider may assign this Agreement in connection with a merger, sale of substantially all of its assets, or corporate reorganization.

Notices: All notices required or permitted shall be in writing and delivered to the addresses set forth above or to such other address as a party may designate in writing.

Provider Printed Name:

By:

Date:

Client Printed Name:

By:

Date:

Enter text✕

Overview of the Business PSP Document

The Business PSP Document is a standardized agreement used by companies to record terms between a business and a payment service provider or third-party service partner, including scope, responsibilities, fees, and data handling. It combines contract language, compliance acknowledgements, payment routing details, and signature blocks to create an enforceable record of the commercial relationship. The document is used during onboarding, contract renewals, or when updating payment terms, and it frequently requires accurate party identification, bank or routing information, and signatures from authorized signatories to be effective.

Why this document matters for businesses

A clear Business PSP Document reduces operational ambiguity, defines financial and security responsibilities, and documents consent for payment processing and data exchange. Proper completion helps manage legal risk, supports auditability, and creates a reproducible record useful for compliance and dispute resolution across jurisdictions.

Why this document matters for businesses

Typical users and where it fits in workflows

Teams that commonly prepare or request a Business PSP Document include finance, legal, IT/security, procurement, and operations during vendor onboarding or contract changes.

  • Finance teams requesting banking and tax details for vendor setup and reconciliation.
  • Legal and procurement drafting contract terms, indemnities, and payment schedules.
  • IT or security specifying data handling, encryption, and access controls for payment data.

The document is used both for one-off merchant setups and recurring commercial relationships; the audience varies by industry and internal approval workflows.

Who signs and approves the document

Authorized Signatory

Usually a corporate officer, director, or delegated manager who has authority to bind the company. The signer should match corporate records; mismatched names or titles can invalidate acceptance or trigger commercial disputes.

Procurement/Finance Lead

Operational approver who confirms billing, tax, and banking details. This person verifies payment routing, fee schedules, and onboarding conditions and ensures the document aligns with internal controls and budget approvals.

Security, compliance, and technical requirements to record

Encryption: AES-256 at rest
Transport Security: TLS 1.2/1.3
Audit Trail: Timestamped event history
BAA Availability: HIPAA BAA optional
Regulatory Standards: ESIGN, UETA compliance
Accessibility: WCAG 2.0 Level AA

Key legal and financial risks of errors

Incorrect TIN: Backup withholding 24%
Late 1099 Filing: $60 per form
Extended 1099 Penalty: $130 per form
Severe 1099 Penalty: $330 per form
Intentional Disregard: $660+ per form
I-9 Paperwork: $281–$2,789 per violation

Frequent mistakes to avoid when preparing the document

  • Using informal or abbreviated legal names that do not match formation documents or tax records, causing payment delays or tax mismatches.
  • Failing to specify the governing law and dispute resolution forum, which can complicate cross-state enforcement or arbitration.
  • Omitting precise payment routing or fee schedules, producing reconciliation errors and disputed invoices during audits.
  • Neglecting required consumer-facing disclosures or consents when electronic records are used, risking ESIGN disclosure noncompliance.

How to complete a Business PSP Document step by step

Follow this sequence to produce a complete, auditable agreement for payment service or partner onboarding.

  • 01
    Collect party data: Enter full legal names, EINs, and addresses.
  • 02
    Confirm payment terms: Specify fees, billing frequency, and settlement timing.
  • 03
    Document security: Record encryption, data access, and compliance obligations.
  • 04
    Sign and retain: Obtain authorized signatures and preserve the final record.

Standard digital workflow settings for e-submission

Map these configuration items to your eSignature platform to ensure consistent routing and authentication.

Field Configuration
Signer Order Sequential or parallel routing
Authentication Level Email-only, SMS code, or KBA
Attachments Require supporting bank or KYC documents
Retention Policy Automated archival and export settings

Typical electronic signing flow for the document

A conventional e-signing sequence reduces friction while capturing legal evidence of consent and completion.

  • Upload document: Sender uploads the completed draft to the signing platform.
  • Place fields: Add signature, date, and required attachment fields.
  • Authenticate signers: Choose authentication: email link, SMS code, or KBA.
  • Record completion: Platform captures timestamp, IP, and audit trail.

Technical and integration considerations for eSubmission

Ensure the eSignature platform supports your integration, authentication, and compliance needs before eSubmission.

  • Supported formats: PDF, Word DOCX, and editable templates
  • Integrations: CRM and ERP connectors like Salesforce and NetSuite
  • Authentication: SMS, email link, KBA, and SSO options

Confirm retention, export, and audit capabilities to preserve the signed record for compliance and dispute resolution.

Key related filing and reporting deadlines to track

Some Business PSP Document items trigger external filings or tax reporting with fixed deadlines that affect compliance.

W-9 timing:

Provide upon request by payer; no fixed IRS deadline

1099-NEC deadline:

File and furnish by Jan 31 to avoid penalties

1099-MISC paper:

Paper filing to IRS by Feb 28

1099-MISC electronic:

Electronic filing deadline Mar 31

Form 1040 individual:

April 15 standard filing deadline

Common eSignature vendor pricing and capability snapshot

Compare starting prices and essential capabilities across vendors; signNow is listed first as a row header per platform data.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial, no card Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Yes (Business Premium) Yes Yes Yes Limited
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Real-world examples of document use

These short case snapshots show how businesses deploy a standardized PSP document in operational contexts.

Optica Ventures — COO

Optica standardized onboarding documents to reduce cycles and collect bank details reliably.

  • They used a template with required attachments to prevent errors.
  • The effort reduced reconciliation questions and sped merchant activation while keeping a clear audit trail for finance and compliance teams.

Martin Properties — Founder

Martin Properties moved leasing payment arrangements online to reduce in-person steps.

  • The template captured routing, terms, and consent for automatic payments.
  • That change enabled remote closings and consistent records for disputes, and provided verifiable signed records across mobile and desktop signers.

Frequently asked questions about the Business PSP Document

Answers focus on legal validity, signing options, recordkeeping, and common eSubmission issues encountered by businesses.


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