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Business Requirement Agreement

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BUSINESS REQUIREMENT AGREEMENT

This Business Requirement Agreement (the Agreement) is entered into as of by and between the parties identified below.

RECITALS

WHEREAS, Client requires certain business and technical requirements to be documented, analyzed and delivered in order to support Client's business objectives for the project identified as ; and

WHEREAS, Service Provider has represented that it has the necessary expertise to prepare, validate and deliver the business requirements, functional specifications and related deliverables described in this Agreement in accordance with the terms and schedule set forth below.

SCOPE OF WORK

Service Provider shall perform the services described in this Scope of Work. Services shall include requirements elicitation, documentation, validation sessions with stakeholders, traceability mapping, and delivery of the final Business Requirements Document (BRD) and associated artifacts.

DELIVERABLES AND ACCEPTANCE

Deliverables shall consist of the items listed below. Each deliverable shall be submitted to Client for review and acceptance. Client shall provide written acceptance or a list of deficiencies within days of receipt.

PAYMENT TERMS

In consideration of the performance of the Services, Client shall pay Service Provider the fees described below in accordance with the schedule. All fees are exclusive of taxes unless otherwise stated.

Late payments shall accrue interest at a rate of on the outstanding balance, or the maximum permitted by applicable law, whichever is less. Service Provider may suspend performance for invoices unpaid more than days after written notice.

TERM AND TERMINATION

This Agreement commences on the Start Date and continues until the End Date or until earlier termination in accordance with this Agreement.

Either party may terminate this Agreement for material breach by the other party if the breach is not cured within days after written notice. Either party may terminate without cause upon days' prior written notice. Upon termination, Client shall pay for all work performed and reasonable costs incurred through the effective date of termination.

CONFIDENTIALITY

"Confidential Information" means non-public information disclosed by one party to the other that is designated confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Receiving party shall: (a) hold Confidential Information in strict confidence; (b) not disclose it to any third party except authorized personnel who have a need to know and are bound by confidentiality obligations; and (c) use it only to perform its obligations under this Agreement.

Confidentiality obligations do not apply to information that: (i) is or becomes publicly available other than by breach of this Agreement; (ii) was known to receiving party prior to disclosure; (iii) is lawfully received from a third party without restriction; or (iv) is independently developed. The obligations set forth in this section shall survive termination for a period of years.

INTELLECTUAL PROPERTY AND WORK PRODUCT

Unless otherwise agreed in writing, all deliverables and work product specifically created for Client under this Agreement ("Work Product") shall be owned by Client upon full payment of all fees. Service Provider hereby assigns to Client all right, title and interest in such Work Product. Service Provider retains the right to use general skills, know-how and nonconfidential methodologies embodied in the deliverables, provided no Confidential Information or Client-owned Work Product is disclosed.

WARRANTIES, INDEMNITY AND LIMITATION OF LIABILITY

Service Provider warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. EXCEPT FOR THE FOREGOING WARRANTY, SERVICES ARE PROVIDED "AS IS" AND EACH PARTY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Each party shall indemnify, defend and hold harmless the other party from third-party claims arising out of the indemnifying party's gross negligence, willful misconduct or material breach of this Agreement. Neither party shall be liable for indirect, incidental, special or consequential damages. The aggregate liability of either party for direct damages arising out of or related to this Agreement shall not exceed the total fees paid by Client to Service Provider under this Agreement.

GOVERNING LAW; DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to conflict of laws principles. The parties shall attempt in good faith to resolve disputes promptly by negotiation between executives. If unresolved, disputes shall be resolved in the state or federal courts located in the county where Client's principal place of business is located.

ENTIRE AGREEMENT; AMENDMENT

This Agreement, including any exhibits and attachments incorporated by reference, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals and communications. No amendment or modification shall be effective unless in writing and signed by authorized representatives of both parties.

MISCELLANEOUS

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. The parties are independent contractors and nothing in this Agreement shall create a partnership, joint venture, agency or employment relationship.

Client Printed Name:

By:

Date:

Service Provider Printed Name:

By:

Date:

Enter text✕

What a Business Requirement Agreement Is and When It’s Used

A Business Requirement Agreement documents the scope, objectives, deliverables, roles, timelines, and acceptance criteria for a project or business engagement. It is typically used between a commissioning party and a vendor, supplier, or internal team to reduce ambiguity and align expectations before work begins. The document can include technical requirements, performance metrics, dependencies, assumptions, and change-control procedures. When properly completed and executed, the agreement serves as a reference for implementation, testing, approval, and dispute resolution throughout the project lifecycle.

Why a Clear Business Requirement Agreement Matters

A well-crafted agreement reduces scope creep, clarifies responsibilities, and provides objective acceptance criteria to measure success. It supports contract enforcement, streamlines approvals, and helps prevent costly rework and schedule delays.

Why a Clear Business Requirement Agreement Matters

Who Typically Prepares and Signs This Agreement

Various roles contribute to and sign a Business Requirement Agreement; responsibilities differ by organization and project size.

  • Project managers and business analysts who draft requirements and coordinate stakeholder reviews.
  • Procurement and contracts teams who align commercial terms and formalize acceptance criteria.
  • Technical leads and subject-matter experts who validate feasibility and define deliverables.

The final signers are usually authorized representatives from both parties — ensure signatory authority is documented and reflected in the Signature Block.

Step-by-Step: How to Complete the Agreement

Follow these steps in order to reduce omissions and speed approvals.

  • 01
    Draft Requirements: Capture objectives, scope, and measurable deliverables.
  • 02
    Internal Review: Have technical and legal teams validate terms.
  • 03
    Client Approval: Circulate for stakeholder sign-off and feedback.
  • 04
    Execution: Collect required signatures and retain signed copy.

Configuring an Online Workflow for This Agreement

Set up fields, routing, and authentication before sending to maintain chain of custody and simplify signing.

Field Configuration
Signature Field Place for each signer; require date and printed name.
Approval Order Sequential or parallel routing per stakeholder requirements.
Authentication Email link, SMS code, or advanced verification as needed.
Audit Trail Enable to capture timestamps, IPs, and actions.

Typical eSigning Flow for a Business Requirement Agreement

Electronic workflows follow a consistent sequence; mirror this in your process design.

  • Upload Document: Upload the final draft in PDF or DOCX format.
  • Place Fields: Insert signature, initials, date, and checkbox fields.
  • Assign Signers: Specify signer emails and routing order.
  • Send for Signature: Dispatch link; signer completes and returns the document.

Essential Sections to Include in a Professional Agreement

Ensure each component below is present and clearly worded to avoid ambiguity during execution and delivery.

Scope

Define boundaries, in-scope and out-of-scope items, and detailed deliverables with success criteria for acceptance testing.

Timeline

Include milestones, delivery dates, dependencies, and a change-control procedure for schedule adjustments or delays.

Responsibilities

Allocate duties for each party, including approvals, testing, provision of materials, and escalation points for disputes.

Payment

Specify fees, milestone-based payments, invoicing terms, late-payment interest, and any retainers or holdbacks.

Change Control

Describe how scope changes are proposed, approved, priced, and documented to prevent scope creep and billing disputes.

Acceptance

State objective acceptance tests, remediation steps for failures, and final sign-off procedures to confirm deliverable acceptance.

Security and Compliance Considerations

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest
Audit Trail: Detailed signing logs and timestamping
HIPAA: BAA required for PHI workflows
21 CFR Part 11: Supported for regulated records
SOC 2 Type II: Certification available on request
ISO 27001: Information security management standard

Technical Requirements for Secure Digital Completion

Confirm file formats, signer authentication, and storage rules before sending a digital agreement.

  • File Formats: PDF, DOCX supported
  • Signer Authentication: Email link, SMS, or KBA
  • Integrations: CRM and cloud storage

Configure retention, access controls, and audit logging to meet internal policies and any regulatory obligations before finalizing workflows.

Comparison of Common eSignature Vendors for Agreement Execution

This neutral comparison highlights starting prices and key plan constraints; signNow appears first per vendor ordering requirements.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes Varies by plan
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Varies by plan Varies by plan Varies by plan Varies by plan
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Key Timing Considerations and Typical Deadlines

Establish internal and external deadlines for review, approval, and execution to avoid project delays.

Draft Completion Date:

Date by which the initial requirements draft must be ready

Stakeholder Review Window:

Typical 5–10 business days for feedback depending on complexity

Final Approval Deadline:

Target date for sign-off to meet project start

Execution Date:

Date parties exchange signatures and agreement becomes effective

Implementation Start:

Planned start date for delivery or work commencement

Milestone Sequence from Requirements to Execution

A clear milestone sequence reduces handoff friction and makes approval points visible to all stakeholders.

01

Requirements Draft

Author detailed requirements and acceptance criteria

02

Technical Validation

Technical team confirms feasibility and resource needs

03

Legal and Commercial Review

Contracts reviews terms, risk allocation, and payment

04

Final Execution

Authorized signatories execute the agreement

Common Preparation Pitfalls to Avoid

  • Vague deliverables that lack measurable acceptance criteria lead to disputes and extra cost during implementation.
  • Missing or incorrect legal entity names and signer authority can delay payments and complicate enforcement.
  • Failure to document dependencies and assumptions results in missed deadlines and scope disagreements.
  • Skipping technical validation before approval causes rework, budget overruns, and missed milestones.

Risks and Consequences of an Incomplete or Incorrect Agreement

Breach Claims: May lead to damages and litigation
Payment Delays: Ambiguous terms delay invoicing
Scope Creep: Extra cost without additional compensation
Regulatory Exposure: Noncompliance in regulated industries
Tax Issues: Incorrect reporting triggers penalties
Operational Delay: Unclear timelines stall delivery

Real-World Examples of Use

Selected customer experiences showing how a clear agreement reduced friction and sped execution.

Optica Ventures

The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.

  • Rapid adoption across teams improved turnaround.
  • Optica used an online agreement template to standardize requirements and reduced approval cycles for new investments.

Martin Properties

I can process and execute all of these documents online with 100% compliance and built-in security.

  • Mobile and offline signing supported.
  • Martin Properties replaced paper workflows with digital agreements to accelerate closings and centralize records for audits.

Frequently Asked Questions About Business Requirement Agreements

Answers to common legal, execution, and storage questions related to preparing and signing a Business Requirement Agreement.


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