Are electronic signatures legally binding?

Yes. Electronic signatures are generally enforceable under the federal ESIGN Act (15 U.S.C. §7001) and state UETA laws, provided the signature demonstrates intent, consent, attribution, and the record is retained and reproducible.

When is notarization required?

Notarization is required when state law or the parties specify a notarized acknowledgement (for example, some deeds and real-estate documents). Check state recording rules and local county requirements before requesting a notary.

Do I need a HIPAA addendum?

Yes if the service provider will access, create, or transmit protected health information. A signed Business Associate Agreement with appropriate safeguards and breach notification provisions is required under HIPAA.

What if the signer name doesn't match?

Name mismatches can delay acceptance or trigger backup withholding in tax contexts; ensure the legal entity name and signatory authority match formation documents and tax records.

How can a signed agreement be revoked or amended?

Revocation or amendment requires mutual agreement in writing per the contract’s amendment clause. For unilateral termination, follow the contract’s termination provisions and notice requirements to avoid breach claims.

How should I store executed copies?

Store a tamper-evident signed PDF with the full audit trail in a secure document repository and retain copies according to your retention schedule and any applicable regulatory requirements.

Electronic Signature
Templates
Miscellaneous
Business Services Agreement for Appier IO

Business Services Agreement for Appier IO

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS SERVICES AGREEMENT FOR APPIER IO

This Business Services Agreement (the "Agreement") is entered into as of (the "Effective Date") by and between Service Provider: , having its principal place of business at , and Client Name: , having its principal place of business at .

WHEREAS

WHEREAS, Service Provider is engaged in the business of providing digital analytics, integration, and related business services and possesses the expertise, personnel, and resources necessary to perform the services described herein; and

WHEREAS, Client desires to engage Service Provider to perform certain services in accordance with the terms and conditions set forth in this Agreement, and Service Provider is willing to provide such services on the terms set forth herein.

SCOPE OF WORK

Service Provider shall perform the services described below and such additional services as the parties may agree in writing. All services shall be performed with reasonable skill and care in a professional and workmanlike manner consistent with industry standards.

Detailed Scope of Work

PAYMENT TERMS

In consideration for the services rendered by Service Provider, Client shall pay Service Provider the fees described below according to the specified schedule. All fees are exclusive of taxes, duties and similar governmental charges.

Total Fee / Amount Payment Schedule / Milestones Late Payment Fee

Any undisputed amount not paid within days of the invoice due date shall accrue interest at the lesser of (a) percent per month, or (b) the maximum rate permitted by applicable law. Service Provider may suspend performance for invoices overdue by more than .

TERM AND TERMINATION

This Agreement shall commence on the Start Date and continue until the End Date or until earlier terminated in accordance with this section.

Start Date: End Date:

Either party may terminate this Agreement for material breach by the other party if such breach remains uncured thirty (30) days after written notice specifying the breach. Either party may also terminate for convenience upon days' prior written notice. Termination shall not relieve Client of its obligation to pay for services performed and expenses incurred prior to termination.

CONFIDENTIALITY

"Confidential Information" means non-public information disclosed by a party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information. Each party shall: (a) hold Confidential Information of the other in strict confidence; (b) not use such Confidential Information except in performance of this Agreement; and (c) not disclose such Confidential Information to any third party except to employees, contractors or advisors who have a need to know and who are bound by confidentiality obligations no less protective than those herein.

Confidential Information does not include information that: (i) is or becomes generally known to the public other than by breach of this Agreement; (ii) was in a party's lawful possession prior to disclosure; (iii) is received from a third party without restriction and without breach of a confidentiality obligation; or (iv) is independently developed without use of Confidential Information. The confidentiality obligations survive termination for a period of three (3) years, except that trade secrets shall remain protected for as long as they qualify as trade secrets under applicable law.

INTELLECTUAL PROPERTY AND DELIVERABLES

Unless otherwise agreed in writing, Service Provider retains ownership of its pre-existing intellectual property and tools. Client shall own all right, title and interest in and to the final deliverables specifically created for Client under this Agreement and paid in full ("Deliverables"), subject to Service Provider's underlying rights. Service Provider hereby grants Client a non-exclusive, worldwide, perpetual license to use Service Provider's pre-existing materials to the extent incorporated in the Deliverables.

INDEMNITY; LIMITATION OF LIABILITY

Each party shall indemnify, defend and hold harmless the other party from third-party claims arising out of the indemnifying party's gross negligence, willful misconduct or material breach of this Agreement. EXCEPT FOR A PARTY'S FAILURE TO PAY AMOUNTS DUE OR A PARTY'S BREACH OF CONFIDENTIALITY OR INDEMNITY OBLIGATIONS, NEITHER PARTY'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER THIS AGREEMENT SHALL EXCEED THE FEES PAID OR PAYABLE BY CLIENT TO SERVICE PROVIDER IN THE SIX (6) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of without regard to conflict of law principles. The parties agree that the state and federal courts located in the chosen jurisdiction shall have exclusive jurisdiction over disputes arising under this Agreement.

ENTIRE AGREEMENT

This Agreement, together with any exhibits, attachments and statements of work, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, and communications, whether written or oral. No amendment or waiver shall be effective unless in writing and signed by authorized representatives of both parties.

NOTICES

All notices required or permitted under this Agreement shall be in writing and delivered to the addresses below by hand delivery, nationally recognized overnight courier, or certified mail, return receipt requested, and shall be deemed given upon receipt.

Service Provider Notice Address Client Notice Address

MISCELLANEOUS

The parties are independent contractors. Neither party shall be deemed an employee, agent, or partner of the other. If any provision of this Agreement is held invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect. This Agreement may be executed in counterparts and by electronic signature, each of which shall be deemed an original.

Service Provider (Print Name):

By:

Date:

Client (Print Name):

By:

Date:

What the Business Services Agreement for Appier IO Is

The Business Services Agreement for Appier IO is a written contract that defines the relationship between Appier IO and a vendor or service provider delivering marketing, analytics, or technical services. It establishes scope of work, deliverables, payment terms, intellectual property ownership, data handling requirements, confidentiality obligations, indemnities, and termination rights. The agreement provides a foundation for performance expectations and dispute resolution while documenting any regulatory or industry-specific protections required for handling customer or personal data.

Why a Clear Services Agreement Matters

A focused Business Services Agreement reduces ambiguity about responsibilities, preserves intellectual property rights, and sets payment and termination mechanics. It also documents data protection and deliverable acceptance criteria to reduce disputes and support compliance with sector rules such as HIPAA or consumer privacy laws when applicable.

Who Typically Completes This Agreement

Signatory parties should ensure authorized representatives sign on behalf of each legal entity and that procurement or legal retain a countersigned copy for records.

Procurement and vendor managers responsible for contracting and vendor onboarding.
In-house legal or outside counsel reviewing IP, liability, and compliance clauses.
Project managers and technical leads who confirm scope, milestones, and acceptance criteria.

Primary Signatories and Their Roles

Appier IO Representative

Typically a director or authorized officer in procurement, operations, or legal who can bind Appier IO to commercial and data-related obligations. Their role is to approve scope, budgets, and data-sharing permissions while ensuring internal compliance.

Service Provider

A vendor’s authorized officer, often CEO or VP of Operations, who confirms capacity to perform services, accepts payment terms, grants necessary IP licenses, and certifies compliance with any privacy or security requirements in the agreement.

Core Components to Include in the Agreement

A professional Business Services Agreement should be concise but comprehensive, covering scope, payment, timelines, data protection, IP rights, and termination procedures to reduce future disputes and support enforceability.

Scope of Work

Define specific services, deliverables, milestones, acceptance criteria, and any change-order process so both parties have measurable expectations and a clear method to approve or revise work.

Compensation

Specify pricing model, billing frequency, expenses, invoicing procedures, and late-payment remedies, including whether taxes or withholding apply and how disputed invoices are handled.

Term and Termination

State the agreement start and end dates, renewal mechanics, termination for convenience or cause, notice periods, and obligations on termination such as transition assistance and final payments.

Intellectual Property

Address ownership of preexisting materials, work product ownership, license grants, transfer of rights, and any moral rights waiver necessary for delivering software or creative outputs.

Data Protection

Include data processing terms, security controls, breach notification timelines, cross-border transfer rules, and any required addenda such as a HIPAA Business Associate Agreement where applicable.

Liability and Indemnity

Cap liabilities appropriately, state exclusions for indirect damages, define indemnity triggers, and allocate responsibility for third-party claims arising from breach or IP infringement.

Step-by-Step: Completing the Agreement

Follow a predictable sequence to reduce rework: draft, review, negotiate, sign, and store the executed agreement in your contract repository.

01

Draft: Populate parties, scope, and fees; attach exhibits and SOWs.
02

Internal Review: Legal, procurement, and technical teams verify terms and compliance.
03

Counterparty Review: Share draft, negotiate key clauses, and track redlines.
04

Execution: Obtain authorized signatures and capture audit trail for records.

How to Configure an Online Signing Workflow

Set up a repeatable workflow: prepare templates, assign roles, select authentication, and enable notifications for each execution cycle.

Field	Configuration
Templates & Libraries	Create reusable agreement templates to reduce drafting errors and speed execution.
Conditional Fields	Use conditional logic to show or hide clauses based on selected options.
Signer Authentication	Choose email, SMS code, or advanced authentication per document sensitivity.
Integration & Notifications	Connect to CRM or document storage and enable automated status alerts.

Where to Send and How Routing Works

Define final destinations and routing order so the executed agreement is delivered to the right teams and stored in the correct repository.

Upload Document: Add the agreement PDF or DOCX to the signing workspace.
Assign Signers: Specify emails and signing order or allow parallel signing.
Select Authentication: Choose email link, SMS, or KBA as required.
Archive: Send executed copy to contract repository and stakeholders.

Technical and Security Considerations for eSigning

Select a platform that meets your compliance needs (encryption, audit trails, and optional BAA for HIPAA) and integrates with your document storage and CRM systems.

Supported Formats: PDF and DOCX are standard for signed records.
Authentication Options: Email, SMS, KBA, or SSO support are commonly available.
Audit Trail: Look for timestamp, IP, and action logs.

Typical Timelines and Processing Expectations

Set internal SLAs for review, signature, and archiving to manage expectations and vendor onboarding speed.

Drafting Turnaround:

Allow 2–5 business days for a reviewed draft for standard engagements.

Counterparty Review:

Expect 3–10 business days depending on negotiation complexity.

Signature Window:

Designate 7–14 calendar days for signers to complete execution.

Post-Sign Processing:

Archive and notify stakeholders within 1–3 business days after execution.

Onboarding Start:

Operational work commonly begins after executed agreement and initial payment or SOW approval.

Key Milestones from Draft to Effective Date

Track milestones to keep the engagement on schedule and ensure deliverables and payments align with contract dates.

01

Draft Completed

Agreement prepared and exhibits attached for internal review.

02

Legal Approval

Legal clearance of clauses and risk allocation.

03

Signatures Collected

All parties sign and audit trail is captured.

04

Effective Date

Agreement becomes operative and obligations begin.

Common Mistakes to Avoid

Leaving scope language vague, which leads to disputes over deliverables and acceptance criteria.
Failing to verify signatory authority; unsigned or unauthorized signatures can render the agreement unenforceable.
Omitting data protection clauses when personal or health data will be processed, risking regulatory exposure.
Using inconsistent party names or addresses across exhibits, purchase orders, and the main agreement.

Potential Consequences of an Incorrect Agreement

Unenforceability: Contract may be voided

Financial Loss: Damages or unpaid invoices

Regulatory Penalty: Fines for privacy breaches

Tax Withholding: Backup withholding risk

Operational Delay: Onboarding or payment hold

Reputational Harm: Supplier relationship damage

Essential Data and Clauses to Capture

Party Names: Full legal names

Contact Details: Street, email, phone

Tax Identifiers: TIN or EIN

Payment Terms: Fees, schedule

Data Handling: Security and breach plan

Signatory Authority: Name, title, date

Supporting Documents and Export Options

Keep all related exhibits, SOWs, and certifications attached and export executed records in standard formats to support audit and recordkeeping requirements.

Export Formats

Save executed agreements as PDF/A and PDF for long-term archival, and retain original DOCX for editable records where permitted.

Signed Copies

Provide each party a fully executed PDF with an embedded audit trail showing timestamps, signer attribution, and IP addresses where available.

Audit Trail

Retain the platform’s certificate of completion that documents signer authentication, signing sequence, and timestamps for evidentiary support.

Attachments

Include SOWs, invoices, security attestations, and BAAs as appendices to the main agreement to avoid ambiguity.

How This Agreement Differs from Related Contracts

Compare the Business Services Agreement with other common contract types to pick the right template for the engagement.

Criteria	Business Services Agreement	Master Services Agreement
Purpose	single engagement	ongoing relationship
Term	fixed-term	renewable/indefinite
Scope Detail	specific deliverables	broad services plus sows
Payment Structure	per-project pricing	retainer or recurring fees

eSignature Vendor Pricing and Feature Snapshot

Compare baseline pricing and key features for common eSignature providers; signNow is listed first per platform comparison guidance.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	7-day free trial	Varies by vendor	Varies by vendor	Varies by vendor	Varies by vendor
Bulk Send	Yes	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes	Yes	Yes	No	No

Frequently Asked Questions About Execution and Validity

Answers address common concerns about legal validity, notarization, data protection, signer authority, and document revocation for Business Services Agreements.

Need help? Contact support

Are electronic signatures legally binding?
Yes. Electronic signatures are generally enforceable under the federal ESIGN Act (15 U.S.C. §7001) and state UETA laws, provided the signature demonstrates intent, consent, attribution, and the record is retained and reproducible.
When is notarization required?
Notarization is required when state law or the parties specify a notarized acknowledgement (for example, some deeds and real-estate documents). Check state recording rules and local county requirements before requesting a notary.
Do I need a HIPAA addendum?
Yes if the service provider will access, create, or transmit protected health information. A signed Business Associate Agreement with appropriate safeguards and breach notification provisions is required under HIPAA.
What if the signer name doesn't match?
Name mismatches can delay acceptance or trigger backup withholding in tax contexts; ensure the legal entity name and signatory authority match formation documents and tax records.
How can a signed agreement be revoked or amended?
Revocation or amendment requires mutual agreement in writing per the contract’s amendment clause. For unilateral termination, follow the contract’s termination provisions and notice requirements to avoid breach claims.
How should I store executed copies?
Store a tamper-evident signed PDF with the full audit trail in a secure document repository and retain copies according to your retention schedule and any applicable regulatory requirements.

be ready to get more

Join over 28 million airSlate SignNow users

Sign Now