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Business Services Agreement for L'Oréal

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Business Services Agreement for L'Oréal

This Business Services Agreement ("Agreement") is made effective as of Date: by and between Client Name: with principal place of business at and Service Provider Name: with principal place of business at .

WHEREAS

WHEREAS, Client requires certain business services related to marketing, brand support, and project execution in connection with Client's worldwide operations; and

WHEREAS, Service Provider represents that it has the experience, personnel and abilities necessary to perform the services described in this Agreement and is willing to perform such services for Client under the terms and conditions set forth herein; and

NOW, THEREFORE, in consideration of the mutual promises and covenants contained herein, the parties agree as follows:

1. Scope of Work

Service Provider shall perform the services described above (the "Services") in a professional and workmanlike manner in accordance with industry standards. Any material change to the scope shall require a written change order signed by both parties.

2. Payment Terms

Unless otherwise agreed in writing, Service Provider shall invoice Client in accordance with the Payment Schedule. Client shall pay undisputed invoices within days of receipt. All amounts are payable in the currency specified in the invoice.

If Client disputes any portion of an invoice in good faith, Client shall notify Service Provider promptly and pay any undisputed portion in accordance with the terms above. Fees for additional work outside the Scope of Work shall be agreed in writing prior to commencement.

3. Term and Termination

This Agreement shall commence on Start Date: and shall continue until End Date: unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for convenience upon giving written notice to the other party at least days prior to the effective termination date. Upon termination for convenience, Client shall pay Service Provider for all Services performed and reasonable, documented expenses incurred through the effective date of termination.

Either party may terminate this Agreement immediately upon written notice if the other party materially breaches any provision of this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice specifying the breach.

4. Confidentiality

For purposes of this Agreement, "Confidential Information" means all non-public business, technical, financial and other information disclosed by one party ("Discloser") to the other ("Recipient") that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

Recipient shall: (a) hold Confidential Information in strict confidence using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care; (b) use Confidential Information solely to perform its obligations under this Agreement; and (c) not disclose Confidential Information to any third party except to its employees, agents or subcontractors who have a need to know and who are bound by confidentiality obligations no less protective than those herein.

Confidential Information does not include information that: (i) is or becomes publicly available through no fault of Recipient; (ii) was rightfully known to Recipient prior to disclosure; (iii) is rightfully received by Recipient from a third party without restriction; or (iv) is independently developed by Recipient without use of or reference to Discloser's Confidential Information. Recipient may disclose Confidential Information to the extent required by law, regulation, or court order, provided Recipient gives Discloser prompt notice and reasonable assistance in seeking protective measures.

The confidentiality obligations set forth in this Section shall survive termination or expiration of this Agreement for a period of years, except for trade secrets which shall be protected for as long as they remain trade secrets under applicable law.

5. Intellectual Property

Unless otherwise agreed in writing, Service Provider grants to Client a non-exclusive, perpetual, worldwide, royalty-free license to use deliverables specifically created for Client pursuant to this Agreement ("Deliverables"). Service Provider retains ownership of its pre-existing materials and methodologies. To the extent Deliverables incorporate Service Provider's pre-existing materials, Service Provider grants Client a non-exclusive license to such materials solely as incorporated in the Deliverables.

6. Indemnification and Limitation of Liability

Service Provider shall indemnify, defend and hold harmless Client and its affiliates from and against any third-party claims arising out of Service Provider's gross negligence, willful misconduct, or material breach of this Agreement. Client shall indemnify Service Provider for Client's gross negligence, willful misconduct, or material breach of this Agreement. EXCEPT FOR A PARTY'S INDEMNIFICATION OBLIGATIONS OR A PARTY'S LIABILITY FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, AND EACH PARTY'S AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CLIENT TO SERVICE PROVIDER DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

7. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of without regard to conflict of law principles. The parties hereby submit to the exclusive jurisdiction of the courts located in that jurisdiction for any dispute arising under this Agreement.

8. Entire Agreement; Amendments

This Agreement, including any exhibits or attachments expressly incorporated herein, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals and communications, whether written or oral. No amendment or modification of this Agreement shall be effective unless in writing and signed by authorized representatives of both parties.

9. Notices

All notices, requests, demands and other communications required or permitted under this Agreement shall be in writing and delivered to the addresses set forth above or to such other address as either party designates by notice.

10. Miscellaneous

Neither party may assign this Agreement without the prior written consent of the other, except that either party may assign this Agreement in connection with a merger, acquisition or sale of substantially all of its assets. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver of such provision or of the right to enforce it.

Client:

By:

Date:

Service Provider:

By:

Date:

Enter text✕

What the Business Services Agreement for L'Oréal Covers

A Business Services Agreement for L'Oréal is a written contract that defines the scope, payment terms, deliverables, intellectual property allocation, confidentiality obligations, and dispute resolution between L'Oréal and an external provider. It records responsibilities, timelines, acceptance criteria, insurance and indemnity provisions, and the governing law. Well-drafted agreements reduce ambiguity for procurement, legal, and operational teams and provide the basis for invoicing, performance measurement, and contract administration throughout the engagement lifecycle.

Why a Clear Agreement Matters for L'Oréal Projects

A concise, complete Business Services Agreement protects commercial interests, sets measurable deliverables, and clarifies payment and IP ownership. It reduces disputes, speeds procurement, and documents compliance obligations such as data privacy, export controls, and applicable industry rules.

Why a Clear Agreement Matters for L'Oréal Projects

Who Typically Completes This Agreement

Procurement, legal, contract managers, and project owners at L'Oréal generally prepare or review this agreement before vendor onboarding.

  • Procurement and category managers — Drafts commercial terms, negotiates rates, and ensures budget alignment.
  • Legal and compliance teams — Reviews liability, IP, confidentiality, and regulatory clauses for corporate risk limits.
  • Project managers and business owners — Defines deliverables, acceptance criteria, milestones, and performance reporting.

Final signatures should follow internal approval workflows and any required procurement issuance steps to ensure authorization and budget control.

Core Elements to Include in a Professional Agreement

A robust Business Services Agreement includes discrete sections that allocate risk, define performance, and provide remedies for breach while aligning with L'Oréal’s procurement policies.

Scope of Work

Precise deliverables, milestones, acceptance criteria, and measurable performance standards so both parties understand obligations and success metrics.

Payment Terms

Fees, invoicing schedule, currency, taxes, late payment interest, and any holdback or milestone-based payments to protect L'Oréal's cash flow.

Intellectual Property

Ownership and license allocation for pre-existing IP, deliverables, and any assignment or work-for-hire language required for commercialization.

Confidentiality

Non-disclosure obligations, permitted disclosures, duration of confidentiality, and permitted use of L'Oréal trademarks or data.

Liability & Insurance

Indemnity scope, caps on liability, and required insurance types and limits aligned with corporate risk tolerance.

Termination & Remedies

Termination for convenience and cause, cure periods, transition assistance obligations, and post-termination data return or destruction.

Required Information and Standard Fields

Party Names: Legal entity names
Addresses: Registered business addresses
Tax IDs: TIN or VAT ID
Scope Summary: Concise service description
Payment Details: Bank or invoicing terms
Signatory Details: Name, title, date

Step-by-Step: Completing the Agreement

Use this sequential checklist to prepare, review, and finalize the Business Services Agreement for L'Oréal.

  • 01
    Prepare Draft: Populate required fields and attach SOW.
  • 02
    Internal Review: Legal and procurement review for risk and budget.
  • 03
    Vendor Review: Share draft with vendor for redlines.
  • 04
    Execute: Collect authorized signatures and distribute final copies.

How to Configure an Online Signing Workflow

Set up a controlled digital workflow to route drafts, collect signatures, and capture audit evidence for each agreement.

Field Configuration
Signer Order Define sequential or parallel signing order
Authentication Email, SMS code, or advanced verification
Attachments Include SOW, insurance certificates, exhibits
Audit & Retention Enable audit trail and secure storage

Digital Signing and eSubmission Considerations

Confirm the eSignature platform supports required authentication, audit trails, and any industry-specific compliance such as HIPAA when handling protected data.

  • Authentication: Email, SMS, or KBA
  • Audit Trail: IP and timestamp
  • Document Formats: PDF, DOCX supported

Where health information or regulated data is involved, ensure the platform supports a BAA and meets applicable regulatory standards before eSubmission.

Where to Send or File the Executed Agreement

After signature, route copies to procurement, legal, finance, and the project owner and store the executed PDF in the corporate contract repository.

  • Procurement: Retain the final executed contract copy.
  • Legal: Archive and track compliance obligations.
  • Finance: Match invoice routing and payment terms.
  • Project Team: Distribute SOW and milestone schedule.

Typical Timelines and Contract Deadlines

Key dates in the agreement control when services begin, when invoices are payable, and notice windows for termination or renewal.

Effective Date:

Date services start; set as MM/DD/YYYY.

Deliverable Milestones:

State milestone dates and acceptance windows.

Payment Terms:

Commonly Net 30 from invoice receipt.

Termination Notice:

Often 30–90 days depending on clause.

Renewal Deadlines:

Specify automatic renewal and opt-out timing.

Common Mistakes When Preparing the Agreement

  • Leaving the scope vague, which leads to disputes over deliverables, acceptance, and additional charges.
  • Failing to confirm the signer's authority, resulting in unenforceable or delayed executions.
  • Omitting data protection or IP terms when confidential information or development work is involved.
  • Not aligning payment and invoice details with finance processes, causing delayed payments or reconciliation issues.

Risks and Potential Consequences of Errors

Contract Voidability: May occur
Delayed Payments: Cash flow impact
Regulatory Fines: Possible for data breaches
Litigation Costs: Legal expenses
IP Loss: Unclear ownership risk
Reputational Harm: Supplier relationship damage

Real-World Examples of Agreement Use

These examples show how organizations adapt standard agreements to meet integration, compliance, and operational needs.

Xerox — NetSuite Integration

Xerox needed reliable signature capture for integrated workflows.

  • Integration with NetSuite reduced manual rekeying and routing.
  • The solution delivered consistent formats and faster processing while preserving audit trails and compliance for enterprise IT teams.

Martin Properties — Remote Execution

A property services firm required remote execution for urgent contracts.

  • The vendor used mobile and offline signing capability.
  • This enabled compliant, auditable signings across devices and locations, reducing turnaround time without sacrificing legal evidence.

Who Is Authorized to Sign for Each Party

L'Oréal Authorized Signatory

Typically an officer or delegated procurement/legal approver with documented signature authority; some agreements require board authorization for high-value commitments.

Vendor Authorized Signatory

A corporate officer or an individual with a power of attorney; confirmation of authority (corporate resolution or certificate) prevents invalidation.

Key Milestones from Draft to Close

Track these milestones to coordinate approvals, resource allocation, and invoicing in sequence.

01

Draft Completion

Internal draft finished and circulated for legal review.

02

Approval & Budget

Procurement confirms budget and signs off on commercial terms.

03

Execution

All parties sign and a fully executed copy is stored.

04

Service Commencement

Work begins per the effective date and first milestone.

eSignature Platform Pricing Snapshot for Contract Execution

Compare basic pricing and core capabilities for common eSignature providers relevant to executing Business Services Agreements; signNow is listed first per vendor comparison conventions.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial, no card Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes (bulk send available) Depends by plan Depends by plan Depends by plan Depends by plan
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No envelope cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Frequently Asked Questions About Execution and Validity

Answers below address common legal, technical, and procedural questions that arise when preparing and signing a Business Services Agreement for L'Oréal.


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