Establishing secure connection…Loading editor…Preparing document…

Business Services DSB

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS SERVICES DSB

This Business Services Agreement (the "Agreement") is entered into as of Effective Date: by and between Client Name: (hereinafter "Client") and Service Provider Name: (hereinafter "Provider"). Client and Provider are each a "Party" and collectively the "Parties."

WHEREAS

WHEREAS, Client requires certain business services related to its operations, and Provider represents that it has the qualifications, experience and ability to perform such services in a professional manner; and

WHEREAS, the Parties desire to set forth the terms under which Provider will provide the services, payment for services, confidentiality obligations, and other terms governing the Parties' relationship.

NOW, THEREFORE, in consideration of the mutual promises contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:

SCOPE OF WORK

Provider shall perform the services described below in a timely and workmanlike manner consistent with industry standards. Provider will supply personnel, materials and equipment necessary to perform the services unless otherwise specified.

PAYMENT TERMS

As full compensation for the services performed under this Agreement, Client shall pay Provider the amounts and according to the schedule set forth below. Provider shall be responsible for all taxes applicable to its compensation unless otherwise required by law.

Provider shall submit invoices in accordance with the Payment Schedule. Unless otherwise stated, all undisputed amounts shall be paid within the number of days specified in Invoice Due (Days) above. Client may withhold payment only for good faith disputes and shall promptly notify Provider of any disputed items and the reasons for dispute.

TERM AND TERMINATION

This Agreement shall commence on Start Date: and shall continue in effect until End Date: unless earlier terminated in accordance with this section.

Either Party may terminate this Agreement for convenience upon prior written notice to the other Party provided not less than days' notice. Either Party may terminate this Agreement for material breach if the breaching Party fails to cure the breach within thirty (30) days after written notice of such breach. Termination shall not relieve Client of its obligation to pay for services performed and expenses incurred prior to termination.

CONFIDENTIALITY

For purposes of this Agreement, "Confidential Information" means non-public information disclosed by one Party ("Disclosing Party") to the other Party ("Receiving Party") that is designated as confidential or that, by its nature, should reasonably be understood to be confidential. Confidential Information includes business plans, product information, pricing, customer lists and technical data.

The Receiving Party shall (i) use the Confidential Information solely for the performance of this Agreement, (ii) restrict disclosure to employees, contractors or agents with a need to know, and (iii) protect the Confidential Information with at least the same degree of care as it uses to protect its own confidential information but no less than reasonable care. Confidential Information shall not include information that is or becomes publicly available through no fault of the Receiving Party, was known to the Receiving Party prior to disclosure, is lawfully obtained from a third party without restriction, or is independently developed without use of Confidential Information.

Upon termination of this Agreement or upon request, the Receiving Party shall return or destroy Confidential Information and certify such return or destruction in writing within thirty (30) days.

INDEMNIFICATION AND LIMITATION OF LIABILITY

Each Party shall indemnify, defend and hold harmless the other Party from and against any third-party claims arising out of the indemnifying Party's gross negligence, willful misconduct or material breach of this Agreement. In no event shall either Party be liable for special, incidental, consequential or punitive damages, except to the extent such damages arise from a Party's gross negligence or willful misconduct. The aggregate liability of either Party for claims arising out of or related to this Agreement shall not exceed the total fees paid or payable by Client to Provider under this Agreement in the twelve (12) months preceding the claim.

MISCELLANEOUS

Relationship of Parties: Provider shall act as an independent contractor. Nothing in this Agreement creates an employment, joint venture, partnership or agency relationship.

Assignment: Neither Party may assign this Agreement without the prior written consent of the other Party, except that either Party may assign to an affiliate or in connection with a merger or sale of substantially all assets if the assignee assumes all obligations under this Agreement.

GOVERNING LAW; VENUE

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction specified below without regard to its conflicts of law principles. The Parties submit to the exclusive jurisdiction of the courts located in that jurisdiction for disputes arising under this Agreement.

ENTIRE AGREEMENT

This Agreement contains the entire understanding of the Parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, representations and understandings, oral or written. Any amendment or modification must be in writing and signed by both Parties.

NOTICES

All notices required or permitted under this Agreement shall be in writing and delivered to the addresses below or to such other address as either Party may designate by notice.

CONTACTS

Client Name:

By:

Date:

Service Provider Name:

By:

Date:

Enter text✕

What the Business Services DSB Is and When It’s Used

The Business Services DSB is a standardized service delivery and authorization document used to record scope, pricing, deliverables, timelines, and approval for business-to-business services. It combines contract terms, service specifications, and signature-ready acceptance fields so providers and clients have a single record of obligations and acceptance that can be executed electronically under U.S. e-signature law.

Why a Clear Business Services DSB Matters

A well-prepared DSB reduces disputes, clarifies billing and acceptance criteria, and documents consent. It supports auditability, consistent service delivery, and easier handoffs between teams while enabling legally enforceable electronic execution where permitted.

Why a Clear Business Services DSB Matters

Typical Users and Stakeholders

Teams that prepare, approve, or receive services use the DSB: operations, procurement, finance, and account managers.

  • Procurement and sourcing teams managing vendor onboarding and service level agreements.
  • Finance and accounts payable tracking invoicing schedules, payment terms, and tax reporting needs.
  • Project managers and operations defining deliverables, milestones, and acceptance criteria.

External signers include vendor representatives and authorized client approvers who accept scope, terms, and invoices.

Core Sections to Include in a Professional DSB

A complete DSB groups administrative, financial, and operational details into clear sections so reviewers can find obligations, pricing, and signature fields without ambiguity.

Parties

Full legal names and contact details for each party, including legal entity name and role, to support identification and tax reporting.

Scope

A concise description of services, deliverables, acceptance criteria, and exclusions so both sides align on what will be delivered.

Pricing

Line-item fees, billing frequency, payment terms, taxes, and expense reimbursement rules to reduce invoicing disputes.

Timeline

Start and end dates, milestone schedule, and delivery deadlines tied to acceptance and invoicing triggers.

Terms

Limitation of liability, confidentiality, termination rights, and governing law to set legal expectations and dispute resolution.

Signature

Designated signer blocks, dates, and any witness or notarization fields required by jurisdiction or internal policy.

Step-by-Step: Completing the Business Services DSB

Follow these sequential steps to prepare, review, and execute the DSB so the record is complete and enforceable.

  • 01
    Prepare document: Populate parties, scope, pricing, and dates in editable fields.
  • 02
    Attach exhibits: Add SOWs, schedules, and pricing tables as appendices.
  • 03
    Review internally: Route to legal, procurement, and finance for approvals.
  • 04
    Execute: Collect signatures and record the audit trail for retention.

Configuring an Online Workflow for a DSB

Set up a digital workflow that assigns fields, enforces required signers, and preserves a complete audit trail for compliance and recordkeeping.

Field Configuration
Required Signers Define role-based signer order and required fields.
Authentication Choose email, SMS code, or KBA depending on risk.
Notifications Configure reminders, expiration, and escalation paths.
Retention Set automatic archiving and export formats.

Where to Send or File a Completed DSB

A signed DSB typically routes to the originating business, the vendor, and designated archive systems. Choose destinations that meet record retention and audit requirements.

  • Client Records: Store an executed copy in the client account or CRM.
  • Vendor Files: Provide the vendor with a certified PDF and metadata.
  • Accounting: Send to accounts payable for invoice matching.
  • Archive: Retain in a secure document repository with versioning.

Delivery Channels and Technical Requirements

Choose delivery methods that preserve the signed record and metadata required for legal admissibility.

  • Email: Attach signed PDFs; preserves evidence via mail headers.
  • Direct API: Send documents to ERP/CRM using secure API calls.
  • Cloud Storage: Archive to Box, Google Drive, or enterprise repositories.

Common Timeframes and Filing Deadlines to Track

Include clear deadlines in the DSB for deliveries, invoice submission, acceptance windows, and tax reporting to reduce late penalties and disputes.

Delivery deadline:

Date when services or milestones must be completed as stated in the schedule.

Invoice submission:

Specify when vendor invoices are due relative to delivery (for example, within 30 days).

Acceptance period:

State the review window for client acceptance and corrective action.

1099 reporting:

Form 1099-NEC to recipients and IRS is due Jan 31 each year for nonemployee compensation.

Record retention start:

Retention periods typically begin on the effective date or date of final acceptance.

Common Mistakes That Cause Delays

  • Using trade names instead of legal entity names, which can block tax reporting and payment processing.
  • Leaving acceptance criteria vague, producing disputes over whether deliverables meet contract requirements.
  • Failing to include invoice instructions or remittance details, which can delay payments by accounting teams.
  • Skipping signer authorization checks, resulting in unsigned or unenforceable agreements that require rework.

Penalties and Legal Risks to Watch For

Backup Withholding: 24% rate for missing or incorrect TINs.
1099 Penalties: $60–$330 per form for late or incorrect filings.
I-9 Violations: $281–$2,789 per paperwork violation.
Contract Disputes: Ambiguous scope can trigger indemnity and litigation costs.
Notarization Errors: Missing acknowledgements can invalidate conveyances in some states.
Data Protection: HIPAA or CCPA breaches expose organizations to fines and remediation.

eSignature Vendor Comparison for DSB Execution

Comparison of common vendor pricing and basic capabilities relevant to signing Business Services DSBs; plan names and features vary by vendor and tier.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Yes (plan-dependent) Yes Yes Yes Varies by plan
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently Asked Questions and Troubleshooting

Answers to common questions about signing, validating, and storing Business Services DSBs in U.S. workflows.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users