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Business Services FranklinCovey

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BUSINESS SERVICES AGREEMENT — FRANKLINCOVEY

This Business Services Agreement (the Agreement) is entered into as of (Effective Date) by and between:

WHEREAS

WHEREAS, Service Provider is engaged in the business of providing leadership development, training, consulting, and related business services designed to improve organizational performance; and

WHEREAS, Client desires to retain Service Provider to perform certain professional services and deliverables described herein, and Service Provider agrees to perform such services under the terms and conditions set forth in this Agreement;

NOW, THEREFORE, in consideration of the mutual promises contained herein, the parties agree as follows:

1. Scope of Work

2. Payment Terms

Client shall pay Service Provider for the services described in Section 1 pursuant to one of the following billing methods (select applicable option and complete details):

Service Provider will submit invoices in accordance with the payment schedule. Client shall pay undisputed invoices within days of receipt. Late payments shall accrue interest at % per month (or the maximum rate permitted by law), calculated monthly on the outstanding balance.

3. Term and Termination

This Agreement shall commence on and shall continue until unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for material breach if the breaching party fails to cure such breach within days after written notice. Either party may terminate for convenience upon days' prior written notice.

4. Confidentiality

"Confidential Information" means non-public information disclosed by one party (Disclosing Party) to the other (Receiving Party) that is designated confidential or reasonably should be understood to be confidential. Receiving Party shall: (a) hold Confidential Information in strict confidence; (b) use Confidential Information solely to perform its obligations under this Agreement; and (c) restrict disclosure to employees, contractors, or agents with a need to know and who are bound by confidentiality obligations at least as protective as those herein. Confidential Information does not include information that is or becomes public without breach, was rightfully in Receiving Party's possession prior to disclosure, or is independently developed. The obligations in this paragraph shall survive termination of this Agreement for .

5. Intellectual Property

Unless otherwise set forth in a written exhibit, Service Provider retains all right, title and interest in its pre-existing materials, methodologies, templates and tools. To the extent Service Provider creates work product exclusively for Client and receives full payment, Service Provider assigns to Client all right, title and interest in deliverables that are expressly identified in writing as Client deliverables. Notwithstanding the foregoing, Service Provider shall retain the right to use general knowledge, skills and experience acquired during performance of the services.

6. Expenses

Client shall reimburse Service Provider for reasonable, pre-approved out-of-pocket expenses incurred in connection with performance of the services. Expense reimbursement requires submission of receipts or other substantiation and shall be paid within the same terms that apply to invoices under Section 2.

7. Limitation of Liability; Indemnification

Except for liability arising from willful misconduct or gross negligence, each party's aggregate liability for claims arising out of or relating to this Agreement shall be limited to direct damages not to exceed the total amounts paid or payable to Service Provider under this Agreement during the twelve (12) months preceding the claim. Neither party shall be liable for consequential, special, incidental or punitive damages. Client agrees to indemnify, defend and hold harmless Service Provider from claims arising from Client's use of deliverables or Client's breach of this Agreement, except to the extent such claims result from Service Provider's gross negligence or willful misconduct.

8. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including acts of God, strikes, epidemics, governmental orders, or failures of third-party suppliers. The affected party shall provide prompt notice and use commercially reasonable efforts to resume performance.

9. Change Orders

10. Governing Law; Entire Agreement

This Agreement shall be governed by and construed in accordance with the laws of the state of , without regard to conflict of law principles. This Agreement, including any exhibits or statements of work incorporated by reference, constitutes the entire agreement between the parties and supersedes all prior agreements, understandings and communications relating to the subject matter hereof. Any amendment or modification must be in writing and signed by authorized representatives of both parties.

11. Miscellaneous

Relationship of the Parties: Service Provider is an independent contractor. Nothing in this Agreement creates an employment, partnership, joint venture or agency relationship. Notices: All notices required under this Agreement shall be in writing and delivered to the addresses set forth above or to such other address as a party designates in writing. Severability: If any provision is held unenforceable, the remainder shall remain in full force and effect.

Service Provider:

Client:

By:

By:

Date:

Date:

Enter text✕

What the Business Services FranklinCovey document is

The Business Services FranklinCovey is a formal service agreement template used to document training, consulting, or facilitation engagements with FranklinCovey business programs. It defines parties, scope of services, deliverables, fees, schedules, and acceptance criteria so both vendor and client share a single, enforceable record of responsibilities and timelines.

Why a clear Business Services FranklinCovey matters

A complete, well‑structured agreement reduces disputes, clarifies billing and deliverables, and documents approvals that matter for audit, procurement, and compliance reviews.

Why a clear Business Services FranklinCovey matters

Who typically completes the Business Services FranklinCovey

The document bridges commercial, legal, and operational teams so execution, invoicing, and records retention can proceed without ambiguity.

  • Procurement teams and contract managers handling vendor onboarding and payment terms for corporate training engagements.
  • HR or Learning & Development directors scheduling employee development, specifying attendee lists, and tracking completion.
  • External consultants or FranklinCovey account teams documenting scope, travel, and materials for client proposals.

Step-by-step: completing the Business Services FranklinCovey

Follow these sequential steps to prepare, approve, and sign the agreement so the engagement can start without administrative hold-ups.

  • 01
    Prepare draft: Populate parties, scope, schedule, and fees before routing for review.
  • 02
    Internal review: Send to procurement, legal, and finance for approvals and redlines.
  • 03
    Client approval: Share the final draft with the client for signature and any required authorizations.
  • 04
    Archive and distribute: Return fully signed copies to all parties and store per retention policy.

Configuring an online signing workflow for this agreement

Set these workflow parameters before sending the document to ensure authentication, routing order, and record retention meet your compliance needs.

Field Configuration
Authentication Email link or SMS code; use stronger methods for high-value deals
Signing Order Define sequential or parallel signing depending on approval needs
Audit Trail Enable detailed logs capturing IP, timestamp, and actions
Integration Connect to CRM or document repository for automated storage

Typical eSigning process for service agreements

A standard online signing flow minimizes friction: upload, tag fields, add signers, authenticate, sign, and store the completed record.

  • Upload document: Sender uploads the agreement file to the signing platform.
  • Place fields: Add signature, initial, date, and text fields for each signer.
  • Invite signers: Send email or link; set signing order and authentication method.
  • Capture audit: Platform logs timestamp, IP, and signer actions for evidentiary support.

Technical and integration considerations for eSubmission

Confirm retention, access controls, and export options with your platform admin so signed copies are archived to the correct system.

  • Integrations: Connectors available for Salesforce, Microsoft 365, NetSuite, Google Workspace for automatic sync and record keeping.
  • File formats: Accepts PDF, Word DOCX, and HTML; final signed output should be a tamper-evident PDF.
  • Authentication options: Use email, SMS, or stronger multifactor methods for higher assurance.

Key dates and timing to include in the agreement

Specify dates and notice windows clearly to ensure predictable start, invoicing, renewal, and termination events.

Service Start Date:

Enter the MM/DD/YYYY when services begin.

Payment Due Date:

State Net terms (for example, Net 30 from invoice date).

Renewal Notice:

Require written notice 30–60 days before automatic renewals.

Cancellation Window:

Specify required notice period and any termination fees.

Deliverable Deadlines:

List milestone dates tied to acceptance and payment triggers.

Processing milestones from draft to archive

Track these milestones so stakeholders know approval and execution timing at a glance.

01

Draft Finalization

Collect internal redlines and finalize the document text.

02

Internal Approvals

Obtain signoffs from legal, procurement, and finance as required.

03

External Signing

Client and vendor complete signatures in the agreed order.

04

Record Retention

Store executed copy and export audit trail to archive.

Common mistakes to avoid when preparing this agreement

  • Using informal or abbreviated legal names that do not match tax or bank records, causing payment delays or invoicing errors.
  • Failing to specify precise deliverables, participant counts, or materials, which creates disputes over scope and acceptance.
  • Omitting an effective date or using inconsistent dates across schedules and signature blocks that create ambiguity.
  • Not confirming signer authority; unsigned or improperly authorized signatures can render the agreement unenforceable.

Security and compliance features to consider

Transport Encryption: TLS 1.2/1.3 in transit
Data at Rest: AES-256 encryption at rest
Certifications: SOC 2 Type II and ISO 27001
Healthcare: HIPAA-compliant with BAA available
Electronic Signature Law: ESIGN and UETA compliance
Accessibility: WCAG 2.0 Level AA support

Potential legal and financial risks of errors

Contract Unenforceable: Missing signature authority
Tax Penalties: Backup withholding 24% (IRC rules)
HIPAA Violation: Improper PHI handling fines
Late Payment Fees: Contract-specified penalties apply
Reputational Harm: Service disputes publicize vendor issues
Regulatory Audit: Insufficient records may trigger review

Multi‑vendor price and capability snapshot for eSignature

Compare basic starting prices and common plan characteristics for popular eSignature providers; signNow appears first in the table as a baseline.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Available (Business Premium) Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Real examples of online signing in practice

These concise customer examples show how organizations completed business agreements and captured signatures online.

Optica Ventures — COO

Optica streamlined client approvals using an online workflow that required no in‑person steps.

  • The process reduced turnaround time and simplified customer interaction.
  • The interface stayed straightforward for internal teams and customers, helping Optica conclude agreements more reliably while preserving necessary audit logs and signed records.

Tech Data — CEO

Tech Data adopted an integrated signing workflow tied to revenue processes.

  • The integration linked signed agreements to billing systems.
  • This alignment improved customer service and accelerated speed to revenue by ensuring executed contracts were available immediately for invoicing and fulfillment.

Practical tips for accurate and efficient execution

Adopt a consistent process to reduce rework, ensure compliance, and speed up approvals across procurement, legal, and operations.

Standardize templates
Use a single, approved template with required clauses and variable fields to reduce negotiation time and ensure each contract includes mandatory legal and procurement language.
Verify signer authority
Confirm signers have delegated authority or board resolution where needed; keep evidence of authorization with the signed agreement to avoid enforceability challenges.
Preserve audit trail
Ensure the signing platform records timestamps, IP addresses, and action logs; retain those records with the signed PDF for audits and disputes.
Match payment records
Coordinate invoicing and payment terms with accounts payable to avoid disputes; reconcile signed fee schedules with billing systems promptly after execution.

Frequently asked questions about executing and eSigning this agreement

Answers to common questions on legality, authentication, and recordkeeping when using electronic signatures for Business Services FranklinCovey.


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