Scope
Define included services, excluded items, platforms covered, and limits on device types and operating systems.
A complete Business Services Intune clarifies responsibilities, preserves audit evidence, and reduces onboarding delays by documenting configurations, compliance controls, and signer authority in one place.
The Business Services Intune is completed when IT, procurement, or a managed service provider needs formal authorization to deploy and manage devices under Microsoft Intune.
Use the completed form to trigger provisioning, billing, and compliance reviews and to maintain a single source of record for audits.
Define included services, excluded items, platforms covered, and limits on device types and operating systems.
Specify response and resolution targets, escalation contacts, maintenance windows, and measurement criteria for uptime and support.
Detail enrollment methods, automated enrollment requirements, device counts, and provisioning timelines per device group.
List required policies such as encryption, conditional access, compliance rules, patch cadence, and remote wipe procedures.
Document regulatory obligations, HIPAA/FERPA considerations where relevant, audit evidence retention, and data handling constraints.
Provide contact tiers, business hours, emergency procedures, and service credits or remedies for SLA breaches.
| Authentication method | Email link, SMS code, or stronger KBA as required |
|---|---|
| Field mapping | Pre-map values to CRM or asset inventory |
| Conditional logic | Show fields only when relevant to chosen options |
| Bulk send options | Enable when issuing identical agreements at scale |
| Audit trail retention | Set retention to meet compliance policy |
Choose channels and integrations that match your systems for automated routing and recordkeeping.
Expect signer response within 7 business days
Begin provisioning within 5 business days after signatures
Complete enrollment for initial devices within 10 business days
Issue renewal terms at least 30 days before expiry
Follow documented retention schedule per policy
Intake validated and requirements logged.
Scope and pricing formally accepted.
Devices enrolled and policies deployed.
Final acceptance and archived records stored.
The IT Administrator prepares device and policy sections, verifies enrollment methods, and confirms technical readiness. They provide technical acceptance for configuration and troubleshooting details and may act as the primary contact during onboarding and support.
A person with corporate authority (procurement, legal, or finance) accepts terms, approves payments, and binds the company. Their signature confirms acceptance of SLAs, liabilities, and billing obligations and is required for the agreement to take effect.
Optica standardized device enrollment to reduce setup time.
Martin Properties moved to remote provisioning for field staff.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |