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Business Services Justworks

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BUSINESS SERVICES AGREEMENT — JUSTWORKS

This Business Services Agreement ("Agreement") is entered into as of the Effective Date below by and between:

Service Provider Name:    Entity Type:

Client Name:    Entity Type:

WHEREAS

WHEREAS, Service Provider is engaged in the business of providing payroll, benefits administration, HR support and related business services as further described herein; and

WHEREAS, Client desires to engage Service Provider to provide such services for Client on the terms and conditions set forth in this Agreement, and Service Provider desires to provide such services to Client.

NOW, THEREFORE, in consideration of the mutual covenants contained herein and other good and valuable consideration, the receipt and sufficiency of which are acknowledged, the parties agree as follows.

1. Scope of Work

Service Provider shall perform the services described below (the "Services"). Service Provider shall perform the Services in a professional and workmanlike manner consistent with industry standards.

2. Payment Terms

As full compensation for the Services, Client shall pay Service Provider the amounts and in the manner set forth below. Fees do not include taxes, unless otherwise stated.

Unless otherwise agreed in writing, if any amount due hereunder is not paid when due, Client shall pay interest on the overdue amount at the rate set forth above, or if no rate is set, at the lesser of 1.5% per month or the maximum rate permitted by law, together with all costs of collection, including reasonable attorneys' fees.

3. Term and Termination

This Agreement shall commence on Start Date and shall continue until End Date unless earlier terminated pursuant to this Section.

Start Date:    End Date:

Either party may terminate this Agreement for convenience upon providing the notice period set forth above. Either party may terminate this Agreement immediately for material breach by the other party that is not cured within 15 days after written notice of such breach. Termination is without prejudice to any rights or remedies accrued prior to termination.

4. Confidentiality

"Confidential Information" means all non-public information disclosed by a party in connection with this Agreement, whether written, oral or electronic, including business, financial, technical, and employee information. Confidential Information does not include information that (a) is or becomes publicly known other than by breach of this Agreement; (b) was rightfully in the receiving party's possession prior to disclosure; (c) is independently developed without use of Confidential Information; or (d) is rightfully received from a third party without obligation of confidentiality.

The receiving party shall: (i) protect Confidential Information with at least the same degree of care it uses to protect its own confidential information, but not less than reasonable care; (ii) use Confidential Information solely to perform its obligations under this Agreement; and (iii) not disclose Confidential Information to any third party except to employees, contractors or advisors who have a need to know and who are bound by confidentiality obligations no less restrictive than those herein.

Notwithstanding the foregoing, either party may disclose Confidential Information as required by law or valid subpoena, provided the disclosing party gives prompt written notice and cooperates to seek a protective order or other remedy to limit disclosure.

5. Intellectual Property

Unless otherwise expressly provided in writing, Service Provider retains all right, title and interest in and to its pre-existing intellectual property and any improvements, tools, templates or methodologies developed by Service Provider in performing the Services. Client shall own deliverables expressly identified as work-for-hire herein upon payment in full; to the extent ownership cannot vest by contract, Service Provider assigns to Client all right, title and interest in such deliverables, subject to Service Provider's retained rights in its pre-existing materials.

6. Representations, Warranties and Limitations

Each party represents that it has the full right and authority to enter into this Agreement. Service Provider warrants that it will perform the Services in a professional manner consistent with generally accepted industry standards. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SERVICE PROVIDER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, PROVIDED THAT THIS LIMITATION SHALL NOT APPLY TO LIABILITY ARISING FROM A PARTY'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR BREACH OF CONFIDENTIALITY OBLIGATIONS.

7. Taxes and Expenses

Client is responsible for all taxes (other than taxes on Service Provider's net income) arising from amounts payable under this Agreement. Unless otherwise agreed in writing, Client will reimburse Service Provider for reasonable out-of-pocket expenses incurred in connection with the performance of the Services, provided those expenses are pre-approved by Client.

8. Governing Law and Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflicts of law principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in the specified state for any dispute arising out of or relating to this Agreement.

9. Indemnification

Each party shall defend, indemnify and hold harmless the other party from and against any third-party claims, liabilities, losses and expenses (including reasonable attorneys' fees) arising out of the indemnifying party's breach of this Agreement, negligence, or willful misconduct, except to the extent caused by the gross negligence or willful misconduct of the indemnified party.

10. Entire Agreement; Amendments

This Agreement (including any exhibits or attachments expressly incorporated herein) constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, proposals and communications, whether written or oral. No amendment or modification of this Agreement shall be binding unless executed in writing by an authorized representative of each party.

11. Miscellaneous

Neither party may assign this Agreement without the prior written consent of the other, except that either party may assign to an affiliate or in connection with a merger, acquisition or sale of substantially all of its assets. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will remain in full force and effect. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver of that provision or any other provision.

Service Provider (Print Name):

By:

Date:

Client (Print Name):

By:

Date:

Enter text✕

What the Business Services Justworks document is

The Business Services Justworks is a standardized service agreement and operational checklist used to define terms, deliverables, responsibilities, and administrative details for business services performed or managed through a Justworks-enabled workflow. It typically captures parties, scope of work, fees, payment terms, confidentiality, data handling, insurance and termination rights. The form is intended to create a clear, auditable record for both provider and client and to support downstream administrative tasks such as payroll, reporting, and compliance reviews.

Why a formal Business Services Justworks matters

A clear, signed Business Services Justworks establishes expectations, reduces disputes, and documents compliance and payment obligations in a format suitable for payroll, tax reporting, and record retention.

Why a formal Business Services Justworks matters

Who typically prepares and relies on this document

Typical users draft, approve, and store this form to coordinate services, payroll, and regulatory responsibilities.

  • HR and People Operations teams who onboard contractors and manage payroll and benefits.
  • Finance and Accounting for invoicing, 1099/W-9 collection, and expense reconciliation.
  • Legal and Compliance for contract terms, data protection clauses, and dispute management.

Use by these groups helps ensure signatory authority, tax documentation, and record retention are aligned with internal controls.

Step-by-step: completing the Business Services Justworks

Follow these steps in order to prepare, verify, and finalize the document for execution and recordkeeping.

  • 01
    Draft: Populate parties, scope, fees, and dates.
  • 02
    Verify: Confirm TIN, legal names, and payment instructions.
  • 03
    Authorize: Obtain required approvals and signatory authority.
  • 04
    Archive: Save executed copy to secure records and notify stakeholders.

Recommended online workflow settings

Configure these settings when you prepare the document in an eSignature platform to reduce friction and ensure compliance.

Field Configuration
Authentication Method Email link or SMS code; stronger MFA for sensitive records.
Signing Order Sequential or parallel ordering to match approval needs.
Templates Save standard clauses and fields for reuse.
Notifications Set reminders and completion alerts for stakeholders.

Typical electronic signing flow for this agreement

A standard e-signing sequence reduces manual handoffs and records the event for audit and compliance purposes.

  • Upload Document: Add the final PDF or DOCX to the signing platform.
  • Place Fields: Assign signature, date, and required input fields.
  • Send to Signers: Distribute via email link or bulk send where applicable.
  • Complete & Archive: Collect signed copies and store audit trail.

Technical considerations for e-submission and storage

Confirm platform integrations, file formats, and authentication before sending documents for signature.

  • Integrations: Salesforce, NetSuite, Google Workspace, Microsoft 365 supported.
  • File Formats: PDF, Word DOCX, and Excel are standard.
  • Authentication: Email link, SMS code, or advanced methods available.

Align storage locations and access controls with your retention policy and legal requirements to ensure reproducibility and auditability.

Pricing and plan comparison for eSignature options

Comparison of common vendor starting prices and selected capabilities; signNow is listed first per platform preference rules.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes (Business Premium) Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Security and compliance elements to include

Encryption in transit: TLS 1.2/1.3
Encryption at rest: AES-256
Certifications: SOC 2 Type II
Standards: ISO 27001
Healthcare: HIPAA (BAA required)
Legal framework: ESIGN / UETA compliance

Common preparation mistakes to avoid

  • Using informal or abbreviated legal names that do not match tax records, which can trigger withholding or payment refusals.
  • Leaving key terms vague (scope, deliverables, payment schedule), causing disputes and delayed approvals.
  • Failing to obtain proper signing authority, resulting in rejected contracts or unenforceable commitments.
  • Neglecting to set retention or audit-trail rules, making compliance review and dispute resolution difficult.

Potential penalties and legal risks

1099 late filing: Penalties $60–$330 per form (IRC §6721)
I-9 violations: $281–$2,789 per violation (8 CFR §274a.2)
HIPAA breach: Civil penalties and corrective action (45 CFR §164)
Unenforceable contract: Missing signatures, wrong signatory authority
Notarization errors: Invalid acknowledgements can void document
Data privacy fines: State consumer law exposure, e.g., CCPA

Real-world examples of how organizations use this form

Profiles show common use cases where the document improved workflow clarity and recordkeeping.

Optica Ventures LLC — COO

A small investment firm standardized service terms to speed onboarding

  • Reduced signature turnaround by consolidating terms into a single template
  • The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.

Fertility Centers of Illinois — Founder

A healthcare provider added data-handling clauses and HIPAA addenda

  • Implemented audit trails and secure storage
  • The team reported the API and support improved flexibility while maintaining compliance.

Key filing and document deadlines to watch

Certain tax and employment deadlines intersect with this form; missing them can trigger penalties.

W-9 provision:

No fixed deadline; provide on payer request

1099-NEC filing:

Recipient and IRS due Jan 31

Form 1040:

Individual return due Apr 15 (Form 4868 extends to Oct 15)

I-9 retention:

Retain 3 years after hire or 1 year after termination

HIPAA retention:

Retain 6 years from creation or last effective date

Typical processing milestones from draft to retention

A sequential timeline helps teams coordinate approvals, signatures, and archival actions.

01

Draft and Review

Internal review, legal and finance sign-off.

02

Signatory Approval

Authorized signers approve and execute the document.

03

Distribution

Send executed copies to stakeholders and payroll.

04

Archival

Store signed copy with audit trail for retention period.

Representative signatories and approvers

Director of Finance

Typically reviews payment terms, approves vendor onboarding, and confirms W-9 or TIN information. Responsible for audit-ready recordkeeping and ensuring invoices align with contract terms.

Head of HR / People Ops

Manages contractor classification, I-9 completion, and payroll setup. Ensures employment-related clauses and benefits administration are applied consistently.

Frequently asked questions and troubleshooting

Answers to common issues when preparing, signing, or storing the Business Services Justworks form.


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