Scope
Describe services in measurable terms, include deliverables, milestones, exclusions, and change-order procedures. Clear scope limits disputes and defines acceptance criteria for invoicing and project completion.
A clear Business Services Manna reduces onboarding time, standardizes terms, and documents payment and performance expectations. It supports compliance with ESIGN and UETA when executed electronically and provides an auditable record for dispute resolution.
Designed for in-house operations, professional services teams, and small to mid-size consultancies that need standardized service records and faster onboarding.
Use cases include client onboarding, statement of work execution, change orders, and recurring service renewals tracked across departments.
An authorized officer such as a CEO, president, or managing partner may sign to bind a corporate entity when the organizational bylaws or corporate resolutions permit. Confirm authority in writing; larger agreements often require a corporate resolution or delegated signature authority.
Sole proprietors or individual contractors sign in their legal name to bind themselves. For payments and tax reporting, ensure the name matches the Social Security Number or EIN provided on a W-9, and document identity verification.
| Field | Configuration |
|---|---|
| Field Mapping | Auto-detect and place form fields |
| Signing Order | Sequential or parallel routing option |
| Auth Strength | Email, SMS, SSO or KBA |
| Storage | Save to cloud or export PDF |
Confirm platform supports secure e-signature, audit trails, and exportable signed PDFs for legal retention and compliance.
Describe services in measurable terms, include deliverables, milestones, exclusions, and change-order procedures. Clear scope limits disputes and defines acceptance criteria for invoicing and project completion.
State total fees, billing intervals, payment methods, late fees, and reimbursement terms. Specify whether estimates or fixed-price and how adjustments are handled for scope changes.
Provide start and end dates, milestone deadlines, review windows, and any service-level objectives. Tie payment triggers to milestone completion where appropriate.
List obligations for each party, dependencies, required approvals, and escalation paths. Include vendor contacts and required deliverables from the client to avoid misunderstandings.
Specify termination rights, notice periods, cure windows, post-termination obligations, and any fees for early termination or wind-down assistance to manage risk and cost.
Include signer name, title, date, and entity. For organizations, confirm signatory authority and include a space for witness or notary if required by law or state practice.
Optica Ventures implemented a standardized service intake to reduce client friction and accelerate approvals across their project portfolio.
Martin Properties shifted lease and service agreement execution online to close deals remotely and maintain compliance across mobile and desktop signers.
Supply W-9 upon payer request to avoid backup withholding
State payment terms clearly, e.g., Net 30 or Net 45
Expect signatures within 24 to 72 hours in most workflows
Report nonemployee compensation by Jan 31 using Form 1099-NEC
Issue renewal or termination notices per contract notice periods
Prepare template and tailor clauses, typically 1–3 days.
Legal and finance review, usually 2–5 business days.
Electronic signature collection, expected within 24 to 72 hours.
Export signed PDF and retain per retention policy.
| Criteria | Business Services Manna | Statement of Work (SOW) |
|---|---|---|
| Primary Purpose | standardize service terms | project-specific deliverables |
| Detail Level | high-level | highly detailed |
| Change Process | change order clause | formal amendment |
| Typical Use | recurring services | one-off projects |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |