Parties
Full legal names and entity types for each contracting party, including DBA names and state of formation where applicable.
A clear, consistent service agreement reduces ambiguity about deliverables, timelines, and payment terms, lowers dispute risk, and establishes enforceable duties under contract law and relevant electronic-signature statutes.
The Business Services Mastic is prepared by procurement, contracts, or operations teams and signed by authorized company representatives.
Use the form for recurring vendor engagements, one-off professional services, and any arrangement where written terms and traceable consent are required.
Full legal names and entity types for each contracting party, including DBA names and state of formation where applicable.
Concise description of services, deliverables, acceptance criteria, and any exclusions, with references to attached exhibits or SOWs.
Fees, invoicing schedule, late-payment interest, and any retainers or milestone-based payment triggers.
Effective date, initial term, renewal mechanism, and termination rights for convenience and for cause.
Limitation of liability, indemnities, insurance requirements, and remedies for breach.
Designated signature blocks, signer authority lines, dates, and any required witness or notary fields.
| Field | Configuration |
|---|---|
| Signer Order | Set sequential or parallel signing based on internal approvals. |
| Authentication | Use email link or SMS code; add KBA for high-risk transactions. |
| Conditional Fields | Show fields only when specific options are selected to avoid errors. |
| Audit Settings | Enable timestamping and IP capture for the certificate of completion. |
Coordinate with IT for API connections, SSO configuration, and secure storage to maintain chain-of-custody and simplify retrieval.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Date when services begin and deadlines start ticking
Often Net 30 from invoice receipt unless otherwise stated
Customer typically has 7–30 days to accept deliverables
Commonly 30–60 days before automatic renewal
Standard 10–30 days to remedy breaches before termination
Agreement prepared and reviewed internally for commercial and legal risks
Counterparty reviews and proposes changes; negotiation occurs
All parties sign, dates applied, and notarization if required
Send copies to finance, operations, and records for retention
Martin Properties used the Mastic for lease maintenance agreements to centralize approvals.
Xerox integrated contract templates into its ERP for consistent vendor terms.
An officer (CEO, CFO, or other authorized executive) may sign and bind the company when corporate records show delegated authority; confirm with a corporate resolution if doubt exists.
A named contract administrator or procurement manager can sign if the company has explicitly delegated signature authority in writing or through policy.