Scope
Define services precisely, list inclusions and exclusions, and reference any technical exhibits or SOWs that will govern deliverables and acceptance criteria.
A precise MTM MA reduces disputes, speeds invoicing, and allocates commercial risk. It makes responsibilities, pricing rules, and acceptance criteria explicit and supports regulatory compliance where records must be retained or produced for audits.
The agreement is used by providers and clients who engage in recurring or variable-scope services billed on a time-and-materials basis.
Use the MTM MA to create consistent billing, reduce back-and-forth about scope, and document dispute resolution and change-order workflows.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Field | Configuration |
|---|---|
| Upload Document | PDF, DOCX accepted; ensure exhibit attachments included |
| Signature Fields | Set required signatures and signer order |
| Authentication | Email, SMS code, or KBA as needed |
| Bulk Send | Enable on plans that support high-volume distribution |
Define services precisely, list inclusions and exclusions, and reference any technical exhibits or SOWs that will govern deliverables and acceptance criteria.
Specify hourly rates, overtime, material markups, billing increments, minimums, and currency to avoid ambiguity in invoices.
Include measurable SLAs, response times, remediation credits, and escalation paths tied to performance metrics and remedies.
State invoice frequency, supporting documentation requirements, dispute windows, and payment terms for accounts payable.
Describe termination for convenience and cause, notice periods, wind-down obligations, and final accounting procedures.
Allocate liability, include limitation of liability caps, indemnities, and insurance requirements appropriate to the project risk.