Establishing secure connection…Loading editor…Preparing document…

Business Services Platinum Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

Business Services Platinum Agreement

This Business Services Platinum Agreement ("Agreement") is entered into as of by and between Service Provider Name: and Client Name: .

WHEREAS

WHEREAS, Service Provider is engaged in the business of providing professional business services, including strategy, operations support, and technology advisory, and possesses the skill and expertise required to perform the services described in this Agreement; and

WHEREAS, Client desires to retain Service Provider to perform the services described herein on the terms and conditions set forth in this Agreement, and Service Provider is willing to provide such services to Client; and

NOW, THEREFORE, in consideration of the mutual covenants set forth below, the parties agree as follows.

1. Scope of Work

Service Provider shall provide the services described in this Section and in any Statement of Work executed by the parties. The services shall include deliverables, milestones, and performance standards as set forth below and in the Scope of Work description provided by Service Provider.

2. Payment Terms

In consideration of the services performed by Service Provider, Client shall pay Service Provider the fees and expenses set forth in this Section. All fees are exclusive of taxes unless otherwise stated.

Client shall pay undisputed invoices within the Payment Terms period. If Client fails to pay any undisputed invoice when due, Service Provider may suspend performance upon ten (10) days' written notice and shall be entitled to recover all collection costs, including reasonable attorneys' fees.

3. Term and Termination

The term of this Agreement shall commence on and shall continue through unless earlier terminated as provided below.

Either party may terminate this Agreement for material breach by the other party if such breach is not cured within thirty (30) days after receipt of written notice specifying the breach. Termination will not relieve Client of its obligation to pay for services performed and expenses incurred prior to the effective date of termination.

4. Confidentiality

Each party (the "Recipient") shall hold in confidence all non-public, proprietary or confidential information disclosed by the other party (the "Discloser") in connection with this Agreement and shall not use or disclose such information except as necessary to perform its obligations under this Agreement. Confidential information includes business plans, financial information, trade secrets, and technical data, but excludes information that: (a) is or becomes publicly available without breach of this Agreement; (b) was in the Recipient's possession prior to disclosure; or (c) is received from a third party without breach of any obligation of confidentiality.

The Recipient may disclose Confidential Information to its employees, contractors, and advisors who have a need to know and are bound to confidentiality obligations no less protective than those herein. Upon termination or written request, the Recipient shall return or destroy Confidential Information and certify such return or destruction in writing within fifteen (15) days.

5. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflicts of law principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in that State for any action arising out of this Agreement.

6. Entire Agreement

This Agreement, together with any attached schedules or executed Statements of Work, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, negotiations and discussions, whether oral or written. Any amendment to this Agreement must be in writing and signed by both parties.

7. Miscellaneous

Neither party may assign this Agreement without the prior written consent of the other party, except that either party may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets. The invalidity of any provision of this Agreement shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Service Provider Printed Name:

By:

Date:

Client Printed Name:

By:

Date:

Enter text✕

What the Business Services Platinum Agreement Is

The Business Services Platinum Agreement is a standardized contract for procuring professional services between a service provider and a business client. It sets the scope of work, deliverables, pricing, timelines, termination rights, confidentiality obligations, indemnities, and dispute-resolution procedures. The agreement typically defines payment milestones, acceptance criteria, ownership of work product, and any regulatory or compliance obligations that apply to the engagement. Parties use it to create a mutual record of responsibilities, reduce misunderstandings, and support enforcement if contractual issues arise under applicable state and federal law.

Why a Clear Platinum Agreement Matters

Using a Business Services Platinum Agreement clarifies scope, payment, and risk allocation while reducing disputes and administrative delays. It supports regulatory compliance, documents acceptance criteria and warranties, and creates an enforceable written record suitable for electronic execution under U.S. e-signature laws.

Why a Clear Platinum Agreement Matters

Who Typically Prepares and Signs This Agreement

Typical parties include procurement teams, outside vendors, and in-house legal or finance professionals who manage service contracts.

  • Procurement and vendor management teams handling contracts and service levels.
  • Legal counsels reviewing liability, indemnity, confidentiality, and dispute-resolution clauses for enforceability.
  • Finance or accounting staff approving pricing, invoices, and payment milestones.

Confirming the appropriate signatories and storing executed copies completes internal controls and audit readiness requirements.

Who Signs and What Their Roles Entail

Vendor Authorized Signer

As the vendor's authorized signer, this person confirms deliverables, invoices, and acceptance criteria. They must have authority to bind the company and understand payment milestones, intellectual property assignments, confidentiality obligations, and termination consequences. Corporate resolution or delegation may be required.

Client Contracting Officer

The client contracting officer reviews scope, approves change orders, and certifies payments. They coordinate legal and financial reviews, confirm compliance with procurement policies, and retain executed originals. Their signature confirms acceptance and triggers payment obligations under the contract terms.

Required Information and Key Security Considerations

Encryption in Transit: TLS 1.2 and 1.3 required
Encryption at Rest: AES-256 encryption of stored files
Access Controls: Role-based access and granular permissions
Audit Trail: Immutable audit logs with timestamps
HIPAA BAA: BAA available for covered entities
Authentication Methods: Email, SMS code, or SSO

Penalties and Key Risks to Watch

Breach Damages: Compensatory and consequential damages
Late Payment Penalties: Interest and collection fees
Tax Reporting Risk: Incorrect 1099s trigger penalties
Data Breach Liability: Regulatory fines and remediation costs
Invalid Signature Risk: Execution may be challenged
Termination Costs: Early termination or cure costs

Common Preparation Mistakes to Avoid

  • Using ambiguous scope language that omits deliverables or acceptance criteria — leads to disputes and delays in final payment reconciliation.
  • Failing to name the authorized signer or provide corporate resolution may invalidate the signature or delay contract enforcement and payments.
  • Skipping governing law or jurisdiction clauses creates uncertainty for dispute resolution and increases litigation costs across state lines.
  • Neglecting to update insurance, indemnity, or subcontractor flow-down provisions can leave one party exposed to unforeseen liability.

Step-by-Step: Complete and Execute the Agreement

Follow these steps to complete and execute the Business Services Platinum Agreement accurately and electronically.

  • 01
    Prepare Document: Use the standard template and attach exhibits as needed.
  • 02
    Enter Parties: Provide full legal names and business addresses.
  • 03
    Define Terms: State scope, deliverables, payment, term, and change process.
  • 04
    Execute: Collect signatures, dates, and retain final signed copy.

How Electronic Execution Works for This Agreement

Electronic execution follows a predictable routing and verification flow to create a legally admissible signing record under U.S. law.

  • Upload: Upload final PDF or DOCX and name the file.
  • Assign Fields: Place signature, date, initials, and data fields as required.
  • Authenticate: Choose signer authentication method: email, SMS code, or SSO.
  • Complete: System records timestamp, IP, and delivers signed copies.

Key Components to Include in a Professional Agreement

A professional Business Services Platinum Agreement should cover essential contract elements so both parties clearly understand obligations, performance measures, and remedies.

Scope of Work

Provide a precise description of services, excluded tasks, milestones, acceptance criteria, and performance metrics. Include examples, deliverable formats, and any dependencies to avoid scope creep and disputes.

Payment Terms

Specify fees, billing schedule, late-payment interest, expenses, and any retainers. State invoicing cadence, required supporting documentation, and who bears taxes or withholding obligations under applicable law.

Deliverables Schedule

Attach a timeline listing deliverables, acceptance tests, responsible parties, and delivery formats. Tie each payment milestone to acceptance criteria to reduce payment disputes and align expectations.

Confidentiality

Include confidentiality obligations, permitted disclosures, duration, and residuals. Define handling of proprietary information, data security expectations, breach notification procedures, and any required HIPAA or privacy addenda.

Liability & Indemnity

Allocate liability caps, consequential damage exclusions, insurance requirements, and indemnification scope. Align indemnity language with subcontractor flow-down obligations to ensure third-party exposure is addressed and any duty to defend.

Dispute Resolution

Specify governing law, venue, and whether arbitration or litigation applies. Include injunctive relief provisions for IP or confidentiality breaches and procedures for interim relief and costs allocation.

Recommended Online Workflow Settings

Configure an online workflow that matches your approval routing, authentication needs, and retention policies before sending for signature.

Field Validation and Formatting Rules Require MM/DD/YYYY, phone format, and required fields.
Signer Authentication and Verification Options Choose email, SMS code, KBA, or SSO.
Template, Variable, and Conditional Fields Use conditional visibility and calculated fields to automate values.
Reminder, Expiry, and Notification Settings Set reminder cadence, expiration, and final notice behavior.
Storage, Retention, and Export Formats Choose PDF/A, DOCX export and secure cloud storage.

Technical and Integration Considerations

Ensure platform compatibility with file formats, integrations, and authentication strength before you start e-signature workflows.

  • Supported Formats: PDF, PDF/A, DOCX, and HTML accepted.
  • Key Integrations: Salesforce, NetSuite, Google Workspace, Box.
  • Authentication Options: Email link, SMS, SSO, KBA available.

E-signature Pricing and Feature Comparison

Compare baseline pricing and key feature availability for common e-signature vendors to support procurement decisions for document execution.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial No No Yes, limited Yes, limited
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

FAQs and Troubleshooting for Common Execution Issues

Answers to common questions about execution, e-signature validity, notarization, signatory authority, amendments, and retention for the Business Services Platinum Agreement.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users