Parties
Full legal names and contact details for the customer and the service provider, including billing address and business identifiers.
A well-prepared PPSB clarifies expectations, reduces disputes, and creates an auditable trail for approvals and payments. Clear scope and payment terms speed procurement and reduce indirect costs associated with rework and late payments.
The PPSB is used by procurement, project management, finance, and outside vendors to establish and approve service engagements.
Proper role alignment—who drafts, reviews, signs, and receives copies—reduces delays and supports auditability throughout the contract lifecycle.
Full legal names and contact details for the customer and the service provider, including billing address and business identifiers.
Concise description of services, deliverables, assumptions, and exclusions so both parties share the same expectations.
Fees, billing schedule, invoicing instructions, accepted payment methods, and any late payment interest or penalty terms.
Start date, milestones, delivery deadlines, and any milestone-based payment triggers or acceptance windows.
Criteria and testing or review procedures that define when deliverables are accepted and invoices become payable.
Designated signature blocks with printed name, title, date, and space for witness or notarization if required.
| Setting | Configuration |
|---|---|
| Signer Authentication | Email link, SMS code, or stronger KBA for high-risk transactions. |
| Conditional Fields | Show or hide fields based on prior answers to reduce errors. |
| Bulk Send | Enable for high-volume vendor or renewal notices where identical terms apply. |
| Retention Policy | Apply automated retention tags to meet legal and audit requirements. |
Ensure the signing platform supports your integration and security needs before issuing PPSBs.
Confirm that retention, audit trails, and export formats meet internal policies and regulatory requirements before finalizing the setup.
Set as MM/DD/YYYY to anchor payments and performance obligations.
Follow the agreed term (for example, Net 30) to avoid late fees.
Specify acceptance periods and reviewer responsibilities for each milestone.
Include notice period, commonly 30 days before automatic renewal.
Retention begins on execution or final invoice, per policy.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Varies | Varies | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |