Requester Details
Include requester name, department, contact email and phone, internal reference number, and authorization level; this information links the RAI to internal workflows and helps route responses correctly.
Use Business Services RAI WH22 to formalize requests, shorten response cycles, and provide an auditable record that supports compliance reviews. Standardized fields reduce ambiguity, improve traceability, and clarify deadlines and responsible parties for each requested item.
Typical users include procurement, contract managers, compliance officers, and vendor management teams who handle document requests and verification.
Use the WH22 to centralize follow-ups, reduce duplicated requests across teams, and maintain a searchable record for audits and management reporting.
Include requester name, department, contact email and phone, internal reference number, and authorization level; this information links the RAI to internal workflows and helps route responses correctly.
List each requested document or data point on a separate line with a brief description, required format, and acceptable file types to reduce ambiguity and enable automated validation where available.
Specify clear response deadlines, include time zone, and indicate whether the date is a firm requirement or a target to allow correct prioritization and escalation when items are overdue.
Name the individual or role responsible for providing each item; include secondary contacts for delegation and any internal SLA expectations to support timely fulfillment and accountability.
Provide fields for file attachments, a required file naming convention, and acceptable size limits; request metadata (date, author) to support auditability and automated ingestion processes.
Include a signer or reviewer field to capture name, title, signature (electronic signature permitted), and date to confirm item completeness and preserve traceability for future audits.
| Workflow Field and Configuration Columns | Configuration |
|---|---|
| Define Signer Roles and Signing Order | Requester, approver, vendor; sequential or parallel signing |
| Set Authentication Methods and Access Controls | Email, SMS code, or KBA per sensitivity |
| Configure Reminder Schedule and Escalation Rules | Automated reminders at 3, 7, and 14 days |
| Specify Storage Location and Retention Settings | Save PDFs to records system; enable versioning |
Verify platform capabilities for digital WH22 processing including e-signature, file storage integration, and secure access control.
Due by the date listed; include time zone and firm/target status.
Allow three business days after receipt for internal validation and reconciliation.
Begin escalation at one business day past a firm deadline.
Retention clock begins on signed completion date, not request date.
If WH22 supports tax filings, follow IRS deadlines (e.g., Jan 31, Apr 15).
Author enters required fields and assigns reference number.
Send to listed contacts with deadline and attachments.
Track incoming items; record time stamps and reviewer notes.
Confirm completeness, obtain signatures, and archive final record.
| Criteria | WH22 | RFI | Contract Amendment |
|---|---|---|---|
| Purpose | clarify missing data | general information request | formal contract change |
| Formality | structured form | informal inquiry | legal instrument |
| Signature Required | |||
| Audit Trail | varies |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |