Establishing secure connection…Loading editor…Preparing document…

Business Services Samari

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS SERVICES SAMARI - SERVICES AGREEMENT

This Business Services Agreement ("Agreement") is entered into as of (the "Effective Date"), by and between Client Name: and Service Provider Name: .

WHEREAS

WHEREAS, Client wishes to retain Service Provider to perform certain business services, consulting and related deliverables described herein; and

WHEREAS, Service Provider represents that it has the expertise, personnel and resources to perform the services and is willing to perform such services on the terms and conditions set forth in this Agreement.

PARTIES' CONTACT INFORMATION

SCOPE OF WORK

Service Provider shall perform the services and provide the deliverables described below. The services shall be performed in a professional and workmanlike manner in accordance with industry standards.

PAYMENT TERMS

As full compensation for the services and deliverables performed under this Agreement, Client shall pay Service Provider as follows:

Late payments shall accrue interest at % per month (or the maximum lawful rate if lower), and Client shall be responsible for all reasonable collection costs, including attorney fees, incurred by Service Provider in collecting overdue amounts.

TERM AND TERMINATION

This Agreement shall commence on and shall continue until unless earlier terminated as provided herein.

Either party may terminate this Agreement for convenience upon days' prior written notice to the other party. Either party may terminate for material breach upon written notice if such breach remains uncured for days following receipt of written notice specifying the breach.

Upon termination, Client shall pay Service Provider for all services performed and reasonable expenses incurred through the effective date of termination. Service Provider shall, at Client's election, deliver all completed and in-progress work products; Client shall pay a pro rata amount for partially completed deliverables.

CONFIDENTIALITY

"Confidential Information" means non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information. Each party agrees (a) to hold in confidence and not disclose Confidential Information to any third party except as expressly permitted in this Agreement, (b) to use Confidential Information solely to perform its obligations hereunder, and (c) to take reasonable measures to protect Confidential Information.

Confidential obligations shall not apply to information that: (i) is or becomes publicly available through no fault of the receiving party; (ii) was known to the receiving party without restriction prior to disclosure; (iii) is rightfully received from a third party without breach of an obligation of confidentiality; or (iv) is independently developed without use of the other party's Confidential Information. Confidential obligations survive termination for a period of years.

INDEPENDENT CONTRACTOR; INSURANCE

Service Provider is an independent contractor and is not an employee, agent or partner of Client. Service Provider is solely responsible for payment of all taxes, benefits and other obligations arising from performance of the services. Service Provider shall maintain commercially reasonable insurance for the duration of the Agreement and provide evidence of such insurance upon Client's request.

INDEMNIFICATION; LIMITATION OF LIABILITY

Each party shall indemnify and hold harmless the other party from third-party claims arising from the indemnifying party's gross negligence or willful misconduct. EXCEPT FOR A PARTY'S INDEMNIFICATION OBLIGATIONS OR BREACHES OF CONFIDENTIALITY, NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES, AND TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CLIENT TO SERVICE PROVIDER UNDER THIS AGREEMENT DURING THE SIX (6) MONTHS PRIOR TO THE CLAIM.

CHANGES; MODIFICATIONS

Any change to the Scope of Work or compensation must be agreed in writing by authorized representatives of both parties. Service Provider shall not be required to perform work outside the Scope of Work until the parties agree to adjustments to schedule and fees.

GOVERNING LAW; DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to conflict of law principles. The parties shall attempt in good faith to resolve disputes by negotiation. If unresolved, disputes shall be submitted to binding arbitration before a mutually agreed arbitrator in the county where Client's address is located, unless the parties agree otherwise in writing.

ENTIRE AGREEMENT; ASSIGNMENT

This Agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements, understandings and communications. This Agreement may be amended only by a written instrument signed by both parties. Neither party may assign this Agreement without the prior written consent of the other party, except that either party may assign to a successor in interest in connection with a merger or sale of substantially all assets.

MISCELLANEOUS

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. Headings are for convenience only and shall not affect interpretation. Notices shall be in writing and delivered to the addresses set forth above.

Client Name (Printed):

By:

Date:

Service Provider Name (Printed):

By:

Date:

Enter text✕

What the Business Services Samari Is

Business Services Samari is a standardized summary and accompanying form used to document the scope, deliverables, pricing, and contact details for third-party business support services. It consolidates essential project terms—service descriptions, timelines, payment schedules, milestones, and points of contact—into a single, shareable record intended for review, signature, and archival. The document is suitable for vendor onboarding, professional services engagements, contractor summaries, and recurring service agreements. When completed accurately, it clarifies expectations, supports internal approvals, and creates a clear record for compliance, invoicing, and dispute resolution.

Why a Samari Matters for Your Contracts

Use the Business Services Samari to set clear service boundaries, record pricing and payment terms, and provide a single reference for sign-off. It reduces ambiguity during procurement and supports auditability when stored with signed records under applicable retention rules.

Why a Samari Matters for Your Contracts

Who Commonly Completes a Samari

Typical users include procurement managers, project managers, contractors, and small-business owners who need a concise service summary.

  • Procurement teams: compare vendors, capture pricing, and standardize acceptance criteria.
  • Account managers: record recurring deliverables, SLAs, and renewal dates for client engagements.
  • Legal or finance reviewers: verify payment terms, indemnities, and tax-related obligations.

Completed and signed Samari forms serve as a compact approval record that can be attached to invoices and retained for compliance reviews.

Core Elements to Include in Each Samari

Essential parts of a Business Services Samari describe the parties, services, financial terms, schedule, acceptance criteria, and signature blocks for authoritative record-keeping.

Parties

List full legal names, entity types, contact information, and mailing addresses for each party; include billing contacts and designated project managers to avoid ambiguity during billing or service disputes.

Scope of Work

Describe deliverables, measurable milestones, acceptance criteria, and exclusions; attach schedules or exhibits for complex projects so expectations are clear and invoicing aligns with completed milestones.

Payment Terms

Specify total fees, billing intervals, accepted payment methods, late-payment penalties, and any retainers; indicate tax treatment and whether invoices require supporting deliverable evidence for payment authorization.

Schedule

Include start and completion dates, milestone deadlines, and change-order processes; note dependencies, approval windows, and any penalties or incentives tied to on-time performance and reporting cadence.

Confidentiality

Identify confidential information categories, permitted disclosures, data handling procedures, and duration of confidentiality; reference any HIPAA or data protection addendum when protected health or personal data is involved.

Signatures

Provide signature blocks with printed names, titles, dates, and authority statements; specify whether electronic signatures are acceptable and which signatory or role is authorized to bind each party.

Step-by-Step: Complete, Review, and Execute

Follow these steps to complete, review, and execute a Business Services Samari with accurate data and an auditable signature trail.

  • 01
    Prepare Document: Gather scope, pricing, and contacts before populating fields.
  • 02
    Fill Fields: Enter required fields and attach exhibits as needed.
  • 03
    Review & Approve: Route to stakeholders for review and redline resolution.
  • 04
    Sign & Archive: Capture e-signatures, record audit trail, and store copy.

How to Configure the Online Samari Workflow

Configure the online Samari template and workflow settings for routing, authentication, and storage before sending to signers.

Field Configuration
Template File and Naming Convention Use Business Services Samari template; include client code and date.
Signer Authentication and Verification Settings Require email link; enable SMS code for external vendors.
Routing Order and Approval Escalation Define primary approver, secondary approver, and escalation timeframe.
Storage Location and Retention Policy Save signed copies to secure cloud folder with retention tags.

Execution Flow: From Draft to Archived Copy

This diagram shows routing from sender to signer, authentication, signature capture, and final archival for a completed Samari.

  • Upload Document: Upload master Samari template to platform workspace.
  • Place Fields: Add signature, date, and conditional fields for required inputs.
  • Send to Signer: Generate secure link or send email invites with authentication.
  • Archive: Store signed PDF and audit trail in designated repository.

Delivery Channels and Integration Requirements

Preferred distribution includes email, secure signing links, and integration with cloud storage and CRM systems.

  • Email Delivery: Send secure signing links via email.
  • CRM Integration: Sync signed records to Salesforce or NetSuite.
  • Cloud Storage: Save PDFs to Box, Google Drive, or AWS.

Typical Deadlines and Processing Expectations

Typical deadlines and processing expectations for a Samari cover delivery, review, signature, invoice, and record retention milestones.

Document Delivery and Receipt Date:

Date the supplier provides the completed Samari to the client.

Internal Review and Approval Window:

Allow three to five business days for stakeholder review and edits.

Planned Signature Completion Target Date:

Aim for signatures within seven calendar days after delivery.

Invoice Submission and Payment Trigger:

Submit invoices per the payment schedule to trigger processing.

Record Retention and Archive Start Date:

Retention begins on the effective date or final signature, whichever is later.

Common Preparation Mistakes to Avoid

  • Incomplete party details: omitting full legal names, tax IDs, or billing addresses causes payment delays and may trigger backup withholding or tax document mismatches.
  • Vague scope language: failing to list measurable milestones or acceptance criteria leaves deliverables open to dispute and complicates invoice approval.
  • Missing authorization: signatures from individuals lacking signing authority can invalidate contracts and require re-execution, prolonging project start and payment timelines.
  • Incorrect dates or inconsistent timelines between the Samari and attached exhibits create confusion about obligations and may affect statutory deadlines or billing periods.

Penalties and Risks from Errors

Tax Withholding: May trigger 24% backup withholding.
Information Return Penalties: IRC §6721 penalties apply per form.
Contract Voidance: Signatory without authority risks unenforceability.
Delayed Payments: Late invoicing slows cash flow.
Privacy Violations: HIPAA exposure fines and BAA needed.
Recordkeeping Failures: Retention lapses may breach IRS or SEC rules.

eSignature Provider Comparison for Samari Workflows

Comparing common eSignature providers by starting price, trial availability, bulk-send capability, audit trail presence, HIPAA support, and envelope limits helps select the right plan for Samari workflows.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial, no credit card required Varies by plan and billing cycle Varies by plan and billing cycle Varies by plan and billing cycle Varies by plan and billing cycle
Bulk Send Available (Business Premium plan includes bulk send) Available on many enterprise plans Available on many enterprise plans Available on most paid plans Limited; not available on all plans
Audit Trail Yes; full audit trail with timestamps and IP Yes; includes completion certificate and event log Yes; includes completion certificate and event log Yes; includes event log Yes; includes event log
HIPAA Compliant Yes; BAA available Yes; BAA available on select plans Yes; BAA provided for enterprise customers No; BAA is not available No; BAA is not available
Envelope Cap No envelope cap; unlimited envelopes per account Limited to 100 envelopes per user per year Varies by plan; vendor limits apply Varies by plan; usage-based caps possible Varies by plan; check vendor terms

Frequently Asked Questions and Helpful Notes

Answers to common questions about completing, signing, and storing the Business Services Samari, including eSignature and compliance considerations.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users