Can this agreement be signed electronically?

Yes. Electronic signatures are generally enforceable under the ESIGN Act (15 U.S.C. ch. 96) and state statutes adopting UETA. Exceptions include a limited set of transaction types expressly excluded by statute.

Do I need a notarization or witness?

Most commercial service agreements do not require notarization, but specific states or related filings might. Use notarization or witnesses when a jurisdiction or counterparty requires them for recordability or evidentiary purposes.

Who must sign the document?

A person with legal authority to bind the entity should sign. Confirm the signer’s title and authority; mis-signed agreements can be challenged and may require reexecution.

What if a signer’s name is incorrect?

Correct or reexecute the document. Mismatched legal names can affect enforceability and tax reporting; for payees, an incorrect TIN or name can trigger backup withholding.

How do I revoke or amend the agreement?

Revocation or amendment must follow terms specified in the agreement, typically by written mutual consent. Document and archive any amendment; retain originals per your retention policy.

How should executed copies be stored?

Store a PDF copy with the signing platform’s audit trail in your records system. Maintain access controls, backups, and retention schedules consistent with IRS, HIPAA, or industry rules.

Electronic Signature
Templates
Miscellaneous
Business Services Sheena

Business Services Sheena

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS SERVICES AGREEMENT

This Business Services Agreement (the Agreement) is entered into as of by and between:

Service Provider Name Service Provider Address Client Name Client Address

WHEREAS

WHEREAS, Service Provider operates a business providing professional business services and has the skill and expertise necessary to perform the services described in this Agreement; and

WHEREAS, Client desires to engage Service Provider to perform certain services on the terms and conditions set forth herein, and Service Provider agrees to provide such services to Client.

NOW, THEREFORE, in consideration of the mutual covenants contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:

SCOPE OF WORK

Service Provider shall perform the services described below (Services). Service Provider shall use reasonable professional skill and care in performing the Services and shall perform in accordance with applicable industry standards.

Detailed Description of Services

PAYMENT TERMS

As full compensation for the Services, Client shall pay Service Provider the fees and expenses set forth below in accordance with the following terms.

Total Fee or Hourly Rate Payment Schedule and Billing Late Payment Fee Payment Method

TERM AND TERMINATION

This Agreement shall commence on and shall continue until unless earlier terminated as provided below.

Either party may terminate this Agreement for convenience upon days' prior written notice to the other party. Either party may terminate immediately for cause if the other party materially breaches this Agreement and fails to cure such breach within days after receipt of written notice specifying the breach.

Upon termination, Client shall pay Service Provider for all Services performed and expenses reasonably incurred through the effective date of termination. Sections that by their nature survive termination shall survive.

CONFIDENTIALITY

For the purposes of this Agreement, Confidential Information means all non-public information disclosed by one party to the other that is marked confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure.

The receiving party shall: (a) hold Confidential Information in confidence using at least the same degree of care it uses to protect its own confidential information but no less than reasonable care; (b) use Confidential Information solely to perform its obligations under this Agreement; and (c) not disclose Confidential Information to any third party except to its employees, contractors or agents who have a need to know and who are bound by confidentiality obligations at least as protective as those in this Agreement.

Confidential Information does not include information that: (i) is or becomes publicly available without breach by the receiving party; (ii) was rightfully known by the receiving party prior to disclosure; (iii) is lawfully received from a third party without restriction; or (iv) is independently developed without use of the disclosing party's Confidential Information. If the receiving party is compelled by law to disclose Confidential Information, it shall provide prompt notice and cooperate with the disclosing party to seek protective measures.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflicts of law principles. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located within that State for any dispute arising under this Agreement.

ENTIRE AGREEMENT

This Agreement, including all exhibits and schedules attached hereto, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, negotiations, and understandings, whether written or oral. Any amendment or modification must be in writing and signed by authorized representatives of both parties.

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the parties shall negotiate in good faith to replace the invalid provision with a valid provision that comes closest to the parties' intent.

MISCELLANEOUS

Neither party may assign this Agreement without the prior written consent of the other, except that either party may assign to an affiliate or in connection with a merger, acquisition or sale of substantially all of its assets. Notices shall be in writing and delivered to the addresses set forth above or to such other address as a party may designate by notice.

Remedies provided in this Agreement are cumulative and in addition to any other remedies available at law or in equity. The prevailing party in any action to enforce this Agreement shall be entitled to recover reasonable attorneys' fees and costs.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

Service Provider:

By:

Date:

Client:

By:

Date:

What the Business Services Sheena Is

The Business Services Sheena is a template for a business services agreement that sets out the provider’s obligations, client responsibilities, fees, deliverables, timelines, and dispute-resolution terms. It consolidates standard contract elements—scope, milestones, payment schedule, confidentiality, liability limits, termination, and recordkeeping—into a single, signer-ready document. Organizations adopt this template to reduce drafting variation, speed approvals, and create a clear, auditable record of consent. When executed electronically, the agreement must comply with the ESIGN Act and applicable state e-signature law to be enforceable.

Why use the Business Services Sheena

Using the Business Services Sheena standardizes contract language, reduces negotiation time, and clarifies deliverables and payment obligations. It supports enforceability when executed under the ESIGN Act or applicable state UETA/ESRA rules and helps create an auditable record of intent, consent, and attribution.

Teams and roles that typically use this template

Legal, procurement, operations, and finance teams use the Business Services Sheena to standardize terms and reduce contract lifecycle friction across projects.

Small-business owners managing agreements without in-house counsel, needing clear payment and scope terms.
Procurement and vendor managers negotiating multiple supplier agreements across departments and locations.
In-house counsel and contract managers creating template versions for consistent risk allocation and compliance.

Adapt the template to organizational policies, and involve legal counsel for jurisdiction-specific or high-risk clauses before finalizing.

Core components to include for a professional agreement

A professional Business Services Sheena includes concise service descriptions, clear payment terms, defined timelines, confidentiality protections, reasonable liability limits, and practical termination provisions.

Scope

Describe specific deliverables, milestones, acceptance criteria, excluded tasks, expected formats, delivery methods, and who is responsible for each item to avoid scope disputes.

Term

Specify precise start and end dates, automatic renewal rules, renewal notice windows, and effective date format (MM/DD/YYYY) to control contract timing.

Fees

State fixed fees or hourly rates, expense reimbursement rules, invoicing cadence, any retainers, and which taxes apply to invoiced amounts.

Payment

Set payment schedule, net terms (for example, Net 30), accepted methods, invoicing address, late-payment interest, and remedies for nonpayment.

Confidentiality

Define confidential information, permitted disclosures, duration of obligations, data handling controls, and whether HIPAA or other privacy laws apply.

Termination

List termination for cause and convenience, cure periods, post-termination deliverables, payment for work in progress, and return or destruction of confidential materials.

Required fields and essential data elements

Party Names: Full legal entity names

Effective Date: MM/DD/YYYY

Service Description: Concise scope summary

Payment Terms: Rates and net terms

Signatory Authority: Name and title

Attachments: Exhibits and SOWs listed

Step-by-step: Completing and executing the agreement

Follow these steps to draft, review, and execute the Business Services Sheena and preserve a clear audit trail of approvals and signatures.

01

Prepare draft: Populate party names, effective date, scope, fees, and exhibits.
02

Internal review: Have legal and finance review materially risky clauses and payment language.
03

Send for signature: Use secure e-signature or in-person signing with authentication as required.
04

Archive executed copy: Distribute final PDF with audit trail to stakeholders and record retention system.

How to configure an online signing workflow

Set workflow defaults and authentication options before sending to ensure secure execution and consistent recordkeeping.

Field	Configuration
Authentication	Email link or SMS code
Notifications	Automatic reminders and receipts
Template Settings	Lock fields and set signer order
Conditional Fields	Show fields only when applicable

Where to send, file, and who should receive copies

Route the completed agreement to the signers, internal approvers, and the recordkeeping system; filing requirements vary by use and jurisdiction.

Primary Client: Send executed copy to the client signatory on record
Internal Legal: Provide final agreement to legal for retention
Finance: Forward invoice and payment schedule to accounts payable
Contract Repository: Store signed PDF with audit trail in records system

Digital delivery and platform considerations

Choose a signing platform that supports PDF/DOCX upload, audit trails, and reasonable signer authentication for the transaction.

Integrations: Salesforce, Microsoft 365, NetSuite, Google Workspace
Formats: PDF, DOCX, and export to PDF/A
Authentication: Email, SMS code, or stronger ID proofing

Key calendar dates and notice windows to track

Track effective dates, payment due dates, renewal windows, and cure or notice periods so obligations are timely managed.

Effective Date:

Date contract obligations begin; use MM/DD/YYYY format.

Payment Due:

Specify invoice date and net terms (e.g., Net 30).

Renewal Notice:

Provide required notice period (commonly 30–60 days before expiration).

Cure Period:

Time allowed to remedy a breach (commonly 10–30 days).

Tax Reporting:

Retain payment records to meet IRS reporting and backup withholding requirements.

Common mistakes to avoid when preparing this agreement

Leaving scope language vague or open-ended, which creates disputes over deliverables and payment triggers and increases negotiation time.
Failing to confirm signatory authority or entity names, producing agreements that may be unenforceable or require reexecution.
Not specifying payment timing or invoicing details, which leads to late payments and collection disputes between parties.
Neglecting data-privacy clauses or HIPAA references when handling protected health information, risking regulatory noncompliance.

Potential penalties and legal risks

Backup Withholding: 24% withholding

Breach Liability: Monetary damages and injunctive relief

Late Payment: Interest and collection costs

Invalid Signature: May render contract unenforceable

Privacy Breach: HIPAA penalties possible

Tax Reporting Errors: Penalties under IRC §6721

Typical e-signature vendor comparison (signNow first)

Comparison of common vendor price points and key capabilities for executing and managing Business Services Sheena documents. Confirm vendor terms and plan details before purchase.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	7-day trial	Varies	Varies	Varies	Varies
Bulk Send	Yes (Premium tier)	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes (BAA required)	Yes	Yes	No	No
Envelope Cap	No cap	100 envelopes/user/year	Varies	Varies	Varies

Frequently asked questions and troubleshooting

Answers to common questions about signing, notarization, platform options, and how to correct common errors when using the Business Services Sheena.

Need help? Contact support

Can this agreement be signed electronically?
Yes. Electronic signatures are generally enforceable under the ESIGN Act (15 U.S.C. ch. 96) and state statutes adopting UETA. Exceptions include a limited set of transaction types expressly excluded by statute.
Do I need a notarization or witness?
Most commercial service agreements do not require notarization, but specific states or related filings might. Use notarization or witnesses when a jurisdiction or counterparty requires them for recordability or evidentiary purposes.
Who must sign the document?
A person with legal authority to bind the entity should sign. Confirm the signer’s title and authority; mis-signed agreements can be challenged and may require reexecution.
What if a signer’s name is incorrect?
Correct or reexecute the document. Mismatched legal names can affect enforceability and tax reporting; for payees, an incorrect TIN or name can trigger backup withholding.
How do I revoke or amend the agreement?
Revocation or amendment must follow terms specified in the agreement, typically by written mutual consent. Document and archive any amendment; retain originals per your retention policy.
How should executed copies be stored?
Store a PDF copy with the signing platform’s audit trail in your records system. Maintain access controls, backups, and retention schedules consistent with IRS, HIPAA, or industry rules.

be ready to get more

Join over 28 million airSlate SignNow users

Sign Now