Can the SL2 be signed electronically?

Yes. Electronic signatures meet legal equivalence under the ESIGN Act (15 U.S.C. ch. 96) and UETA in adopting states when intent, consent, attribution, and record retention are present.

When is notarization required?

Notarization is only required for certain instruments (e.g., deeds, some POAs). For routine service agreements notarization is typically optional unless state law or the parties request it.

What if a signer cannot access email?

Use alternative authentication such as SMS codes, in-person signing, or generate a signing link for kiosk or assisted signing to capture intent and create an audit trail.

How do I prove who signed?

Preserve the signing audit trail that records timestamps, IP addresses, authentication events, and the final signed PDF to demonstrate attribution and intent.

Which e-signature plan supports bulk sends?

Bulk-send capabilities vary by vendor and plan tier; signNow and other enterprise plans commonly include bulk send, while usage terms and costs depend on the selected plan.

How do I correct a signed SL2?

If errors exist after signing, execute an amendment or replacement agreement signed by all parties. Do not alter an executed copy except by mutual written amendment.

Business Services SL2

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS SERVICES AGREEMENT — SL2

This Business Services Agreement (the Agreement) is entered into as of (Effective Date), by and between Service Provider: , with principal place of business at , and Client: , with principal place of business at .

RECITALS

WHEREAS, Service Provider is duly organized and possesses experience and expertise in providing business services including but not limited to consulting, project management, and technical advising; and

WHEREAS, Client desires to engage Service Provider to perform the services described in this Agreement and Service Provider is willing to accept such engagement under the terms and conditions set forth herein.

NOW, THEREFORE, in consideration of the mutual covenants contained herein and other good and valuable consideration, the parties agree as follows:

SCOPE OF WORK

Description of Services

Service Provider shall perform the Services in a professional and workmanlike manner consistent with industry standards. Deliverables, milestones, acceptance criteria, and any third-party dependencies shall be documented in writing and appended to this Agreement or recorded in emails exchanged between the parties and referenced herein.

PAYMENT TERMS

Total Fee Payment Schedule / Milestones

Unless otherwise agreed in writing, invoices will be issued in accordance with the payment schedule above and payments are due within days of invoice date. All amounts are payable in U.S. dollars unless otherwise specified.

Late payments shall accrue interest at the lesser of 1.5% per month or the maximum rate permitted by applicable law. Client shall also be responsible for reasonable collection costs, including attorneys' fees, for overdue amounts.

TERM AND TERMINATION

This Agreement shall commence on and shall continue until , unless earlier terminated in accordance with this Section.

Termination Notice Period (for convenience)

Either party may terminate this Agreement for material breach by the other party if the breaching party fails to cure such breach within 30 days after receipt of written notice specifying the breach. Notwithstanding the foregoing, either party may terminate immediately for cause where a party engages in gross negligence, willful misconduct, insolvency, or a material violation of applicable law.

Acknowledgement: Immediate termination permitted for gross negligence or willful misconduct

CONFIDENTIALITY

Each party (Recipient) will keep confidential and will not use or disclose to any third party any Confidential Information disclosed by the other party (Discloser) except as necessary to perform its obligations under this Agreement. "Confidential Information" means non-public information that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

Confidential Information does not include information that: (a) is or becomes generally available to the public through no wrongful act of Recipient; (b) was rightfully in Recipient's possession without restriction prior to receipt from Discloser; (c) is rightfully obtained by Recipient from a third party without breach of an obligation of confidentiality; or (d) is independently developed without use of Discloser's Confidential Information.

The obligations of confidentiality will survive termination of this Agreement for a period of three (3) years, except with respect to trade secrets which shall be protected for so long as they remain trade secrets under applicable law.

NOTICES

Provider Notice Contact Client Notice Contact

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to conflict of laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in that state for any disputes arising out of this Agreement.

ENTIRE AGREEMENT

This Agreement, together with any schedules, statements of work and written amendments executed by both parties, constitutes the entire agreement between the parties and supersedes all prior and contemporaneous agreements, proposals, and communications, whether oral or written, relating to the subject matter hereof. No amendment or modification will be effective unless in writing and signed by authorized representatives of both parties.

MISCELLANEOUS

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The failure of either party to enforce any right under this Agreement will not constitute a waiver of that right.

Additional Terms (optional)

Service Provider:

By:

Date:

Client:

By:

Date:

What the Business Services SL2 Is and when it's used

The Business Services SL2 is a standardized business services agreement template used to document service scope, deliverables, pricing, timelines, and responsibilities between a service provider and client. It functions as a contractual record for routine B2B engagements and often accompanies statements of work, invoices, and change orders. The form is commonly completed and executed electronically under U.S. e-signature law, and its enforceability depends on clear intent, signer attribution, and reliable record retention under ESIGN and applicable state UETA or ESRA rules.

Why the Business Services SL2 matters for contract clarity

A clear, consistent SL2 reduces disputes by documenting scope, payment terms, and change processes. It supports auditability when retained with an audit trail and helps demonstrate intent and consent for electronic execution under ESIGN and state e-signature laws.

Who typically completes the Business Services SL2

Common users include contract administrators, account managers, and procurement professionals who manage recurring service relationships.

Account managers and sales operations: prepare scope, pricing, renewal terms, and approval routing for client signatures.
Procurement and vendor managers: verify insurance, W-9 or vendor onboarding fields, and internal budget approvals before execution.
Legal and finance reviewers: confirm indemnity, limitation of liability, payment terms, and tax or regulatory compliance items.

Outside counsel, finance teams, and project managers also review or execute the SL2 to confirm legal, billing, and delivery terms.

Core sections to include in a professional SL2

A complete SL2 groups contract elements into clear sections: parties, scope, term, fees, responsibilities, and signature blocks to ensure enforceability and administrative ease.

Parties

Full legal names and entity types for each party, including DBA names where applicable, registered addresses, and a designated contract contact for notices and invoicing.

Scope

Precise description of services, deliverables, milestones, acceptance criteria, and any excluded activities to reduce ambiguity and limit scope creep during performance.

Term & Renewal

Effective date, initial term, renewal mechanics, and termination triggers; include notice windows and early-termination liabilities to manage expectations and notice timing.

Fees & Payment

Pricing model (fixed, hourly, subscription), invoicing schedule, late payment interest, and any taxes or reimbursements; define approval for change-order rates.

Liability & IP

Limitation of liability, indemnities, confidentiality obligations, and intellectual property ownership or licensing terms tied to deliverables and preexisting materials.

Signature Block

Clear signatory lines for authorized representatives, printed names, titles, and execution dates; include notary or witness lines if state law or parties require them.

Step-by-step: filling out and executing the SL2

Follow this sequence to prepare, review, and finalize the agreement while preserving evidence of consent and execution.

01

Prepare document: Populate parties, scope, fees, and term fields accurately.
02

Internal review: Have legal and finance verify liabilities and payment terms.
03

Send for signature: Use an e-signature or physical route with signer authentication.
04

Record retention: Store executed copy with audit trail and metadata.

Typical e-signature workflow for the SL2

A standard electronic signing sequence reduces friction and preserves an audit trail suitable for enforcement under ESIGN and state law.

Upload document: Sender uploads final SL2 to the signing platform.
Place fields: Add signature, date, and any conditional fields for approval.
Invite signers: Send secure email or SMS links to named signers.
Capture audit trail: System records timestamps, IP, and authentication events.

Recommended platform settings for SL2 execution

Configure these settings in your e-signature platform to ensure a compliant, auditable process for the SL2.

Setting \| Recommended value	Field \| Configuration
Authentication	Email link with optional SMS code
Audit Trail	Enable full time-stamped history
Field Validation	Use required fields and format checks
Retention	Store signed PDF and metadata

Platform capabilities to support Business Services SL2

Ensure the platform supports export of signed PDFs, audit logs, secure storage with AES-256 encryption, and any required regulatory controls such as HIPAA BAAs or 21 CFR Part 11 features.

File formats: PDF, DOCX
Integrations: CRM and cloud storage
Authentication options: Email, SMS, KBA

Typical eSignature vendor pricing and feature snapshot

Cost and feature trade-offs matter for high-volume SL2 workflows; the table compares starting price and key capabilities across common vendors.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	7-day free trial	Varies by plan	Varies by plan	Varies by plan	Varies by plan
Bulk Send	Yes	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes	Yes	Yes	No	No

Key risks and potential penalties

Incorrect TIN: 24% backup withholding

Late information return: $60–$330 per form

Intentional disregard: $660+ per form

I-9 paperwork violation: $281–$2,789 per violation

Invalid signature: May render contract unenforceable

Improper retention: Regulatory fines or evidentiary loss

Common mistakes to avoid when preparing the SL2

Using informal or abbreviated entity names that do not match formation documents, leading to payment delays or unenforceability during disputes.
Leaving the effective or termination dates blank or inconsistent across sections, which can create ambiguity about duties and statute of limitations start dates.
Failing to identify an authorized signer or relying on initials instead of a full signature block, causing questions about authority to bind the company.
Sending documents without proper authentication or audit logging, which can weaken evidentiary weight of electronic signatures under ESIGN and UETA.

Practical recommendations for accurate SL2 completion

Adopt consistent internal controls and verification steps to reduce execution errors and support enforceability.

Confirm signatory authority

Verify that the signer has corporate authority through a current board resolution or officer verification; document authority in procurement records to prevent post-execution challenges.

Standardize dates and formats

Require MM/DD/YYYY for all dates and fixed currency designations; enforce required fields and format validation to reduce rework and to ensure clarity in cross-jurisdictional enforcement.

Use compliant e-signature processes

Ensure the e-signature solution captures intent, consent, signer attribution, and reproducible records consistent with ESIGN and applicable state law; enable audit trails and secure storage.

Maintain retention and access controls

Retain executed agreements and metadata for required statutory periods; apply role-based access, encrypted storage, and documented retention policies for legal and regulatory readiness.

Frequently asked questions and troubleshooting

Answers to common execution, compliance, and technical issues encountered when preparing or signing a Business Services SL2.

Need help? Contact support

Can the SL2 be signed electronically?
Yes. Electronic signatures meet legal equivalence under the ESIGN Act (15 U.S.C. ch. 96) and UETA in adopting states when intent, consent, attribution, and record retention are present.
When is notarization required?
Notarization is only required for certain instruments (e.g., deeds, some POAs). For routine service agreements notarization is typically optional unless state law or the parties request it.
What if a signer cannot access email?
Use alternative authentication such as SMS codes, in-person signing, or generate a signing link for kiosk or assisted signing to capture intent and create an audit trail.
How do I prove who signed?
Preserve the signing audit trail that records timestamps, IP addresses, authentication events, and the final signed PDF to demonstrate attribution and intent.
Which e-signature plan supports bulk sends?
Bulk-send capabilities vary by vendor and plan tier; signNow and other enterprise plans commonly include bulk send, while usage terms and costs depend on the selected plan.
How do I correct a signed SL2?
If errors exist after signing, execute an amendment or replacement agreement signed by all parties. Do not alter an executed copy except by mutual written amendment.

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