Parties
Identify full legal names and business entity types for each party, including authorized representative contact details and corporate addresses for service and billing.
A complete SM2310 reduces ambiguity about responsibilities, timelines, and payment, helping avoid disputes and accelerating approvals. It centralizes required information so procurement, legal, and accounting teams can verify compliance before work begins.
The SM2310 is completed by cross-functional teams who manage supplier relationships, contract intake, or project delivery; it acts as a shared operational record.
Use this distribution to assign ownership during drafting, review, approval, and archiving phases.
Identify full legal names and business entity types for each party, including authorized representative contact details and corporate addresses for service and billing.
Describe services in measurable terms: specific tasks, deliverables, acceptance criteria, and any exclusions to prevent scope creep or disputes about expectations.
State the effective date, milestone dates, renewal terms, and termination notice periods so obligations and deadlines are unambiguous.
Specify pricing, invoicing frequency, payment terms, late fees, and any retainers or milestone-based payments to align with finance requirements.
Limitations of liability, indemnities, insurance minimums, and confidentiality obligations protect both parties and support risk assessment.
Include signer names, titles, signature blocks, and dates; note who has authority to bind each entity to ensure enforceability.
Choose a platform that supports the file formats, integrations, and authentication levels your organization requires.
Choose a platform that supports the file formats, integrations, and authentication levels your organization requires.
Complete initial draft at least 10 business days before project start.
Allow 3–5 business days for legal and finance review.
Request execution within 7–10 calendar days to avoid delays.
Finance should receive executed contracts before approving first payment.
Archive executed SM2310 per retention policy immediately after signing.
| Document | Primary Use |
|---|---|
| SM2310 | service engagement record |
| Purchase Order | goods procurement |
| Work Order | task-level execution |
| Independent Contractor Agreement | longer-term contractor terms |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Document prepared and validated by requestor and project lead
Legal and finance approve terms and budget alignment
Signatures captured and final copy distributed
Vendor setup and first deliverable acceptance
The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.
airSlate SignNow provides us with the flexibility needed to get the right signatures on the right documents, in the right formats, based on our integration with NetSuite.