Scope of Services
Clear, measurable description of services, deliverables, acceptance criteria, and any performance standards so parties understand what is expected and how success is measured.
A properly completed SM2326 clarifies expectations, reduces disputes, and creates a durable record for compliance, accounting, and audits. Clear scope and payment terms help teams manage delivery and cash flow while consistent templates speed review and reduce drafting errors.
The SM2326 is commonly prepared and reviewed by cross-functional teams including procurement, legal, finance, and the service delivery manager.
Final signatures usually involve authorized signatories from the provider and client, and copies are retained by procurement and finance for contract lifecycle management.
A corporate officer or delegated signatory signs on behalf of the company; their authority should match the company’s internal signing policy to ensure enforceability and proper delegation.
A finance approver validates pricing, payment terms, and budget codes; their review prevents incorrect account coding and ensures the agreement aligns with procurement controls.
| Field | Configuration |
|---|---|
| Signature Field | Place signer name, date, and signature locations |
| Signer Order | Set role-based sequential routing |
| Authentication | Use email plus SMS code or stronger as needed |
| Storage | Archive PDF plus audit trail in document repository |
Ensure the signing platform supports required authentication, audit trails, and integration with your document management systems.
Matching platform capabilities to your security and storage requirements reduces manual work and preserves a secure, auditable record of every executed SM2326.
Clear, measurable description of services, deliverables, acceptance criteria, and any performance standards so parties understand what is expected and how success is measured.
Exact amounts, billing cadence, invoicing instructions, and late-payment remedies including any interest or suspension rights tied to nonpayment.
Start and end dates, renewal mechanics, and termination rights for convenience, breach, or insolvency with notice and cure provisions.
Caps on liability, exclusions for consequential damages, and indemnity obligations describing scope and procedures for claims handling.
Definition of confidential information, permitted disclosures, duration of secrecy obligations, and remedies for unauthorized disclosure.
Choice of state law and venue for disputes to reduce uncertainty and align enforcement with corporate jurisdiction and risk appetite.
Optica centralized vendor onboarding with a standard SM2326 that reduced review time.
Martin Properties converted site services contracts to the SM2326 template for remote execution.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |